Cannot download documents
The app works well for checking your balance. However, there is no way to download your monthly statement or your tax documents. I have to go to the website to do that.
Antiquated
Every piece of this app feels antiquated, but the rest would be tolerable if we could just have biometric login. If my other financial apps and grocery store can allow me to use biometric login I feel like this app should be able to figure it out!
Boomer technology
Login technology is decades old on the mobile app. The Web application login isn’t as analog, thanks to Google Chrome, but still they go out of their way to make the login unintuitive. Their systems seem to be constantly unavailable because of maintenance, but they certainly are not making any improvements. The presentation of data is as interesting as oatmeal. The graphing presentation is simply embarrassing for a financial institution. The only data points are monthly data points, but it’s impossible to tell if the data points are the beginning or end of the month. Simple data integration with Credit Karma takes no less than 2 minutes to complete and always requires manual intervention. No matter how many times you update your phone number, it will reset to your old phone number the next day.
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Bad app
If there is zero stars, may represent better rating. Keep crashing
App Crash
App has been crashing on startup for months. Multiple reviews say the same. Does Osaic read these? It appears not.
Stopped working in iOS 26
The App now just crashes and doesn’t seem to work on IOS26. There hasn’t been any updates to it for sometime now either
App is crashing on phone and iPad
This app is crashing on launch for days! Log in only available with a web browser. Please fix! It’s been days!
Unusable- app crashes on start up
Cannot use this app AT ALL. The app crashes on start-up.
Crashes
App crashes on startup.
Crashing
App keeps crashing when I try to open it
Stone Age App
This app is awful. The technology behind it makes it unusable. You need to create a better app that does not lag and have access to FaceID
Horrible App
No bueno
Doesn’t save login
How do they update an app 1 week ago and don’t fix the biggest problem. I have to sign in every time. It’s so annoying . Starting to miss my previous investment company
Awful
Little to no transparency, visibility or control of your money via this application. No real time updates of performance. Use a company that has the basics figured out. This is for people who still use a fax machine.
F-, failure in grade school
Please delete all parts of this messy access toy.
Get a pro to do this app. Not a big balls character.
Get a pro to do this app. Not a big balls character.
OUTDATED…
It’s essentially the web browser packed into an app. Extremely disappointing…
App is Horrible
Honestly terrible App. Down most of the time.
Confusing mess!
This app is a confusing mess. The interface is unintuitive, making even basic tasks frustrating to navigate. There’s no FaceTime or easy login option, which feels like a huge oversight in today’s tech landscape. On top of that, it hasn’t been properly updated to match current standards, so it runs clunkily and lacks modern features. It feels like the developers abandoned it long ago. Unless you have no other choice, I’d recommend skipping this one.
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Boomer technology
Login technology is decades old on the mobile app. The Web application login isn’t as analog, thanks to Google Chrome, but still they go out of their way to make the login unintuitive. Their systems seem to be constantly unavailable because of maintenance, but they certainly are not making any improvements. The presentation of data is as interesting as oatmeal. The graphing presentation is simply embarrassing for a financial institution. The only data points are monthly data points, but it’s impossible to tell if the data points are the beginning or end of the month. Simple data integration with Credit Karma takes no less than 6 minutes to complete and always requires manual intervention.
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Zero stars
I can’t give it zero. This app hangs and crashes.
