Unusable
Updated Review- Not Great After Update
Response from developer
Thank you for your feedback. We recently released a new version of the app with big improvements! We're actively investing in making it better over time. The Osteoboost device works on its own without the app, so your therapy is never interrupted. We're sorry it hasn't been a smoother experience, and we appreciate your patience. Reach us anytime at support@osteoboost.com.
Hard to connect
Response from developer
We hear you, and we're sorry for the frustration. We just released a new version of the app with meaningful connectivity improvements. The good news: the device works independently, so your sessions aren't affected. Still having trouble? We'd love to help at support@osteoboost.com. Thanks for sticking with us.
Super helpful app for Osteoboost
Super useful
not great
Response from developer
Noted, and fair feedback. We recently released a new version with usability improvements, with more on the way. In our first year, most of our focus went into the core medical device, and the app experience didn't get the attention it deserved. We're sorry about that and working to change it. Always feel free to reach us at support@osteoboost.com.
Terrible
Useless
It’s actually gotten worse!
The app is actually gotten worse instead of better. It never tracks my complete sessions. It’s not even tracking any part of my session at this point.
How can I technology company create such a bad app!
Ive now taken to keeping an Excel sheet of my sessions.
I hate to say it, but now I question whether the belt it’s self is doing what it should.
😕
Response from developer
Your patience means a lot, and I want to be honest: in our first year, most of our focus went into the core medical device, and the first version of the app didn't get the attention it deserved. We're sorry for that. We just shipped a meaningful version update and are committed to ongoing improvements. We want the app to be a real part of the experience, not an afterthought. Reach us at support@osteoboost.com anytime.
App Does Not Work
Response from developer
Thank you for your feedback! Device session tracking improvements were a focus in our latest release, and we're continuing to invest in making that experience reliable. We get it, accurate tracking matters. Please reach out at support@osteoboost.com if you're still seeing issues, and thanks for your patience.
Works very poorly
Response from developer
I’m happy to say we just released a new version that addresses a number of bugs, and we're continuing to invest in stability. We know that's not much consolation based on your prior experience, and we're sorry for that. A helpful reminder: the Osteoboost device operates on its own without the app, so your treatments are always available. Please reach out at support@osteoboost.com if issues persist.
Useless and non functional
Inconsistent
Can’t login
Could be so much better
Hopefully, they’ll develop this into something more useful.
**** update***
Changed my review to one star!
It’s an amazing product, but the app is worth worthless !
It only shows about 40% of the actual statistics!
Zero support from developers
I’m now manually keeping track of my usage
Session Time is not always accurately reported
It would be helpful if the Calcium Tracker uploaded data from other calorie counter apps.
Response from developer
This is exactly the kind of feedback that shapes our roadmap, so thank you. The early version did have issues, and we just released a meaningful update with more features in the pipeline. The core device works independently of the app, so your therapy isn't held back in the meantime. We hope this new version better meets your expectations. Drop us a line at support@osteoboost.com if you run into more issues.
App doesn’t work!
Response from developer
We recently released a new version with big improvements and are continuing to invest in it moving forward. And if the app is the issue, the Osteoboost device works on its own without it, so your therapy doesn't have to wait. Please accept our apologies for the frustrating experience. Please reach out at support@osteoboost.com so we can help.
Constantly having to resign in
Could be so much better
Hopefully, they’ll develop this into something more useful.
