Shows ADs for subscribers.
The application is quite strange. Even with a subscription, it still shows ads. The ads appear in the middle of the screen, making it difficult to read the text. Additionally, the main page only uses half of the available space, leaving the other half blank. The EPaper app itself is great, and the web portal is also excellent. I’m not sure what this app is supposed to be.
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The worst app
Of all the apps I’ve had experience with this one is the worst
Just dreadful
Often days or weeks behind, slow to load, an embarrassment.
A huge fail!
This used to be my go to app every morning. The new version is nothing but a poorly disguised money grab. I guess they figure if social media is not allowed to publish Canadian news then this is the perfect opportunity to start charging. Nothing but greed and terrible app developers. Perhaps the OTrain architects were involved in this yet again Ottawa based fiasco.
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It’s a ripoff
I subscribed to the ‘digital edition’ and they charged my Visa. But tapping on any article displays “This content is available to subscribers only”. Calling Postmedia customer service is a waste of time. They told me to delete the app and download it again, which made no difference.
Today I updated to the latest version of the app. Same thing. Don’t waste your money or your time.
Today I updated to the latest version of the app. Same thing. Don’t waste your money or your time.
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It’s a ripoff
I subscribed to the ‘digital edition’ and they charged my Visa. But the app only lets me read 5 articles. Tells me I only have a “limited edition”. Calling Postmedia customer service is a waste of time. They told me to delete the app and download it again, which made no difference.
Paywall!
It official this app is now a paywall. I deleted it.
New design is awful
Links are showing only on quarter of page. Rest is white space. When you click link, it opens page and picture take 90% of page. On third link it ask to login. Not sure what is a purpose of this app at all.
Headlines only
Stick with web, why let them track your phone with this weak excuse for an app.
Only paid content
This app used to be my “Go To” app for local Ottawa news. This new update only lets me view content if I’m a paid subscriber. No thanks, deleting app as it’s now absolutely useless. Bad decision and such a shame.
Full of ads and still can not read local news
Why show me a headline in between so many ads that I am not allowed to read. I just search online and read it anyway. And now I won’t see any of your ads.
What’s the point of this app?
No search function. Never sends alerts (yes, I have the feature turned on). Limited content. Why even bother??
Improvement idea
You need to provide nicer news. Most of your reports are depressing to all of us.
Fails over and over again. Requires constant restart.
This may be the worst app ever written! It can load two articles to read before needing to close and restart. After a morning of doing this a dozen times, I manage to get through the day’s news. Pathetic treatment of a customer base. Is it any wonder newspapers are struggling?
Frustrating ap
Layout is fine by the app freezes on you so you cannot open articles without the content seizing up. Had to let go of my subscription. Emailed them but it has never been resolved. Frustrating.
Very buggy
Keeps getting worst
Garbage App
Good content but app constantly freezes. Can’t get through even one article. Fire The developer and get a new techie to fix your app.
When will this application be fixed?
The application has not worked properly for months (see comments from Aeroposte in October). When does the Citizen plan to fix it? It is very frustrating not to be able to read more than 5-6 articles before needing to close the application and re-start it. And after that has been done once or twice, it’s the end: the page will not re-load at all! Please, please fix it!
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Still utter garbage: Never been able to access
I’ve subscribed to the Citizen for years, and I have NEVER been able to sign in to this account to access the information I pay to read. Went through the activation rigamarole again - no change. Tech support, though friendly, is limited and has never identified the issue. Considering the other reviews of this, I am not an unusual case. If your intention is to primarily access the Citizen electronically I cannot recommend this to anyone but an enemy.
Update: app remains terrible, cannot even get an email for a password reset to see if the app remains inoperaBle.
DO NOT PAY FOR A SUBSCRIPTION
Update: app remains terrible, cannot even get an email for a password reset to see if the app remains inoperaBle.
DO NOT PAY FOR A SUBSCRIPTION
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This app sucks
Nothing works.
