About
Provides contact center teams with real-time mobile visibility into campaign performance, contact rates, and key engagement KPIs. Monitor trends, analyze data by campaigns and dispositions, and make informed outreach decisions on the go.
What's New in outboundIQ
1.1.2
August 6, 2026
- Biometric unlock: sign back in instantly with Face ID or Touch ID - New weekday pacing chart on the Successes view to spot day-of-week trends at a glance - Refreshed login screen with a new brand-gradient look - Fixed layout and text truncation in the workspace list - Visual fixes to the lock screen
MoreFAQ
What is outboundIQ?
outboundIQ is a mobile application designed for contact center teams to monitor campaign performance, contact rates, and key engagement KPIs in real-time directly from their iPhone or iPad.
What kind of data can I track with outboundIQ?
You can track total dials, total contacts, contact rate, BK/NS metrics, success rates, and analyze performance by campaigns, states, and dispositions.
Does outboundIQ offer advanced analytics?
Yes, outboundIQ provides KPI analytics allowing you to analyze contact rate, dials, contacts, success, and success rate. You can also filter data by selected dates for trend monitoring.
Can I compare performance over different time periods with outboundIQ?
Absolutely. outboundIQ features flexible time filters that allow you to compare performance across multiple periods, including days, weeks, months, and years.
What devices is outboundIQ compatible with?
outboundIQ is built for modern outreach contact centers and is available on iPhone and iPad devices.
Is outboundIQ free to use?
Yes, outboundIQ is available for free. The app is designed to provide essential performance tracking capabilities without any cost.
How often is outboundIQ updated?
The latest version of outboundIQ is 1.0, and it was last updated on June 14, 2026. Updates are released to enhance features and ensure reliability.
Does outboundIQ have ads?
No, outboundIQ is ad-free. Users can enjoy a seamless experience without any advertisements interrupting their performance monitoring.