No customer support
I downloaded this app to give it a try. I immediately noticed that it didn’t seem like it had collapsible sections on the main pages so I tried to send a customer support email to ask about that. All you get is various FAQs on their website - any clickable links to “Contact Us” don't do anything. No support, no purchase (obviously).
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Outline
I was looking for a replacement for one note/Microsoft 365, and was hoping this would be the one, but every single time I open it on my MacBook, it crashes immediately.
Excellent
I can’t live without this APP.
Non, vous allez perdre vos tectes
Certains problèmes: la synchronisation entre les appareils n’est pas simple avec iCloud. Il perd vos dernières corrections. IL plainte tout le temps quand j’ai voulu exporter mes textes pour e pas les perdre. Pas fiable.
Deleted the App Today
It seems that Outline has gone the way of so many other apps—make users subscribe and pay for more and more features of their product, otherwise you are stuck with a subpar product and an awful experience. I honestly tried to use the app today because I am searching for a note-taking product to use. I spent an hour entering notes, only to discover that to use a feature I wanted and needed, I had to pay for a subscription. I don’t need a subscription for the features I want. I don’t want AI, I just want a full-features note-taking app as is, not a product that behind paywalls their most needed features. Sorry, the app is deleted and I have moved on.
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Perfect
Outline provides the perfect space to organise and experiment with various projects and musings that are still some way from completion. I have found it very useful for my otherwise wayward academic work (PhD). Highly recommend for students of all stripes and at all stages of learning
Outline Replace OneNote
I really liked OneNote. Two catastrophic fails for me are the difficulty of exporting and moving Notebooks and being chained to Onedrive. I have a lot of Notebooks and was going to have to buy more space. So, I switched to Outline. It has worked very well but is ‘buggy’. Just today I’ve had to close the app twice to clear a problem. The first problem was just reorganizing pages. The second problem was it just locked up and I could no longer navigate.
Though I lack some confidence in Outline because of this bugginess, I am still going to use it and hope the developers improve it.
Though I lack some confidence in Outline because of this bugginess, I am still going to use it and hope the developers improve it.
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Great app, but ONE BIG CAVEAT!
This app does almost everything I need. I can’t believe that as old as this app is, it does NOT support different fonts, and even when you copy/paste, it doesn’t always keep the same font/style you pasted. THIS IS A BIG DEAL! I don’t care what the developer says. There is a review on here that is SEVEN years old that addresses this, and the devs STILL haven’t seen fit to add font and style support. Shame on them! 2026.04.06 update: I have been trying for over an hour to sync data from iPhone to desktop. I THINK I am about to get it done, but no way it should be this complicated! Take that star-rating down to 1/2 star!
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Good
I am switching from Onenote to Outline as I prefer the iOS system to windows. This was a good switch, there are older reviews that are pretty negative but I am enjoying the app. I would find it would be better if it was a little more kept up and updated. I do see that every few weeks to month theres a new update. I do have issues with the app freezing in the middle of my work. It also has issues synching. I would like some improvements to the features. Overall it’s a great app. I am going to keep testing it for the next month and subscribe if I decide to stick to it.
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Its rubbish
Steer clear
Encore une appli avec abonnement
J’avais acheté cette application il y a quelques années… et maintenant il y a un abonnement juste pour faire une recherche dans mes propres notes… quelle blague… et qu’elle arnaque… Pour ma part hors de question de payer de payer un abonnement pour ce genre d’application qui ne fait rien d’incroyable…
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Does not even open without crashing
Opening the app is nearly impossible, it crashes before it even starts.
ATE MONTHS OF WORK
Created a project with several notebooks and multiple files for book research. Enabled synching every minute. Came back a few months later and 95% of my files were gone. Trying to restore from backup which is a confusing mess. Absolutely no customer support. Awful, what a joke!
Great app, but ONE BIG CAVEAT!
This app does almost everything I need. I can’t believe that as old as this app is, it does NOT support different fonts, and even when you copy/paste, it doesn’t always keep the same font/style you pasted. THIS IS A BIG DEAL! I don’t care what the developer says. There is a review on here that is SEVEN years old that addresses this, and the devs STILL haven’t seen fit to add font and style support. Shame on them!
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Reliability issues with saved notes
I wanted to like Outline, but I ran into a serious reliability issue. Parts of my files were getting lost over time, especially embedded images. For a notes app, losing content is a deal breaker. I would not recommend using this for important notes or lab work.
Extremely slow on MacOs 26.2
Outline used to be my favorite journaling app.
Post-Tahoe update, it’s a mess: page dragging lags 10-15s with stuttering, copy-paste often crashes or hangs. Deeply disappointed; hunting for a stable alternative now.
Post-Tahoe update, it’s a mess: page dragging lags 10-15s with stuttering, copy-paste often crashes or hangs. Deeply disappointed; hunting for a stable alternative now.
Excellent Software
I transitioned from Windows to a macOS environment years ago but couldn’t part with my old notetaking app because it didn’t support local notebook storage. I found Outline, and with the paid subscription, I was finally able to switch to my new setup. Outline itself is quite intuitive, with just the right amount of flair to complement all of my favorite Apple apps. I highly recommend Outline.
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Corrupts oneNote notes
Any note you open with this OneNote will show as corrupted.
Fantastic app!
The new update, with native Apple Pencil support, makes this the best notebook style app I’ve tried for the iPad. And support for Webdav syncing means all my notes stay on my self-hosted server—something no other app offers (that I’ve found). Highly recommended!
Does not work with OneNote 365
Despite promises, does not work with OneNote 365. While I could create group sections, notes therein got disrupted/damaged.
