Deleted data
I’d been using the app for over a month. I went in to record today’s info and it had deleted all of my information and said I needed to create a profile to use the app. But when I try to create one, it gives me an error message and says it can’t create a profile. Now it looks like I lost all of my data and can’t even use the app anymore.
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Do not use this app- they refuse to delete data
This app was “okay” for a while I guess. Not very intuitive.
The main issue- I requested to have my data wiped and the account deleted DAYS ago. I got redirected to a different email, which has now ignored 3 attempts to have my data wiped.
Do not put your protected health information into this app- they refuse to honor your autonomy and privacy, and will hang on to your data for dear life.
The main issue- I requested to have my data wiped and the account deleted DAYS ago. I got redirected to a different email, which has now ignored 3 attempts to have my data wiped.
Do not put your protected health information into this app- they refuse to honor your autonomy and privacy, and will hang on to your data for dear life.
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Mixed experience
I love that this app is consistent with the rules of the Taking Charge of Your Fertility book. No other app that I know if is like that. However, I’m pretty sure or how to interpret my own data, and with the little flukes that happen in a cycle, I think it’s important to not rely on an app to do that for you.
The app itself is just a little bit clumsy. It often takes a long time to load the info I put in (despite great internet connection). And when I click on the chart, it’s weirdly zoomed in on one section. Some things I feel it’s missing I liked from other apps…
-Other related symptoms (not just pregnancy symptoms) like mood, cravings, cramps, breast pain. This is especially helpful when starting out to see patterns.
-Option to say whether or not sex was unprotected!! Honestly, this is my biggest issue with the app that it doesn’t have this.
With a little more work, this app could be super great!!
The app itself is just a little bit clumsy. It often takes a long time to load the info I put in (despite great internet connection). And when I click on the chart, it’s weirdly zoomed in on one section. Some things I feel it’s missing I liked from other apps…
-Other related symptoms (not just pregnancy symptoms) like mood, cravings, cramps, breast pain. This is especially helpful when starting out to see patterns.
-Option to say whether or not sex was unprotected!! Honestly, this is my biggest issue with the app that it doesn’t have this.
With a little more work, this app could be super great!!
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Dead app
With out warning, the app stopped working because the website domain expired, I can’t even get any of my previous data. Don’t download this app. It was running through the website and now that the website doesn’t exist anymore neither does the app.
Love this app!
I have been using this for a year now and I love it so much. I have a question though - is there a way to edit the start date of a new cycle? If I have spotting that I mistook for a day 1 of a new cycle, can I delete my new cycle and start a new one on the real day?
Great app! Could use a dark mode
I find this app simple, straight forward, and easy to use for tracking etc. Really my only complaint is that I have yet to find a dark mode. It’s kind of jarring to roll over from a groggy taking of temperature in the dark wee hours of the morning and then be blasted with a BRIGHT white (albeit very readable and easy to navigate) screen. I love the app for its simplicity and lack of extraneous articles, ads, and frills pushed in your face like other tracking apps. Again, my ONE request to the developer is to PLEASE PLEASE PLEASE develop a dark mode option for the morning data collection. Thank you so much for this app!!
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App Needs a Little Work
I loved the book, so I got the app to go along with it. The app needs some work, as far as “user friendliness”. I worked for an app developer for 15 years and mobile apps like this should be simple & straightforward, especially for newer users. It’s almost impossible to find how to log your info each day. And every day I open the app, I have to look for it all over again. One simple word, like “LOG” or “DAILY LOG” would suffice. Instead, there is nothing like this. And if I miss a day, I have no idea where to go to enter the info for the day prior. I still haven’t found it, so I’m not even sure if there IS a way to enter info for prior days. And when I look at my full chart, all the info I entered it gone anyway It’s been much easier for me to just write the info down (especially before I forget lol).
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Login not working
The login screen continually gives me an error message. I restarted the app and my phone but it still doesn’t work. My login works online. I paid a lot of money for the Ovacue but it’s a huge waste and disappointment now if this app doesn’t work anymore. Please help!!
Mostly a great app !
I love this app! It does what it needs to do, I love being able to chart on my phone and have it with me whenever I need it and not have to remember to add data later. It is a little slow sometimes or freezes after I add data. I wish there was an option to track other birth control methods and a feature where I can add someone to view my chart (like my boyfriend so he can see where in my cycle I am). Overall I am happy with the app but it would be perfect with some fixes!
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Slow but better than paper charting
I appreciate this app because it does what it needs to and it’s free. But my main complaint is that it is SLOW. After inputting data, I usually sit on the update screen for 15 seconds and often it just freezes completely on the update screen and I’m never sure if it actually saves my data when that happens because I have to quit the app.
They’ll respond to reviews like this saying it’s because of internet connection, but I have no other app that I use with my home internet connection that loads so slowly. It’s even worse if I want to do multiple days of data (ex. menstruation data) in one sitting. It usually just freezes at that point.
Good app for what it is, but I’d greatly appreciate an update to how quickly the data loads!
They’ll respond to reviews like this saying it’s because of internet connection, but I have no other app that I use with my home internet connection that loads so slowly. It’s even worse if I want to do multiple days of data (ex. menstruation data) in one sitting. It usually just freezes at that point.
Good app for what it is, but I’d greatly appreciate an update to how quickly the data loads!
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Response from developer
So glad to hear that you are enjoying the app! If you have any questions feel free to reach out to support at info@ovagraph.com
Server is down please fix!!
I rely on this app to chart my cycles and it’s important I’m able to document + access my chart info! The OvaGraph server appears to be down (for the last 2+ hours). Please fix ASAP!!
Excellent Customer Service
I had an issue with my TempCue BBT sensor and reached out to OvaGraph support for assistance. The rep who responded was exceptionally helpful and responsive! My sensor ended up needing to be completely replaced, and she made the entire process virtually pain-free! Keep up the great work!
Ever heard of HIPA? They haven't...
UPDATE: after having my personal data discussed by an administrator in a public forum without my request or permission, I deleted the app and my account. Never have I experienced such an egregious violation of my trust and privacy.
10 stars for customer service:
Every time I have an issue I get personal responses from support staff. This is unheard of levels of service today, and from a free app it's mind blowing
-5 stars for privacy
Watch out: they're literally posting your private reproductive data on public forums. You can opt out -- kind of -- but seriously? The default is you're gonna publish the most intimate data about my body on a public forum??
2 stars for usability
While CS has been great, the app is clumsy to navigate and doesn't have good help files or even clear legends for the charts it creates. I run in to a LOT of problems that eventually get solved, but feel unnecessarily complicated
10 stars for customer service:
Every time I have an issue I get personal responses from support staff. This is unheard of levels of service today, and from a free app it's mind blowing
-5 stars for privacy
Watch out: they're literally posting your private reproductive data on public forums. You can opt out -- kind of -- but seriously? The default is you're gonna publish the most intimate data about my body on a public forum??
2 stars for usability
While CS has been great, the app is clumsy to navigate and doesn't have good help files or even clear legends for the charts it creates. I run in to a LOT of problems that eventually get solved, but feel unnecessarily complicated
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Won’t log me in
Love the idea of this app, poorly executed. Won’t log me in, despite a great internet connection.
Not allowing me to log in
I’ve been using OvaGraph for several months and always make sure WiFi and internet are connected before I open the app. A few days now it hasn’t been logging me in. I can record temps but not view any data. I’m not sure why it isn’t working but I rely on this app to help me see when I’m ovulating and patterns. It’s not easy to transfer the data to paper, so please fix your app ASAP. Thanks!
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Stuck in offline mode
Initially I loved this app! I just started learning about FAM and was excited to be able to use a digital version of the chart. Unfortunately as of this week the app won’t allow be to view my chart. It doesn’t matter if I’m connected to WiFi or have 4 service bars, it says I’m in offline mode and I can only add to my chart. This is incredibly frustrating. Please fix this ASAP
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Good idea Bad app
The website tells you that it’s unsafe to continue?? And the app won’t log you in online. This is miserable, I’m better off charting on paper instead of trusting an app that continually shuts down. No, it’s not my internet connection, it’s clearly an issue with an app that in my opinion should be the MOST accurate as it is assisting women in tracking their cycles/ovulation. not worth the hassle. They need a better app designer.
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Love this app but
I love this app, but it keeps saying it can’t log me in and can’t contact the server. My internet connect is great.
Good App but extremely slow
its a great resource for keeping track of your cycle but its constantly malfunctioning, even when i have good internet connection its soooo slow to upload new data it gets very frustrating, im looking to move to a new app because its just becoming unbearable
Helped me get pregnant
This app was so simple and made tracking my cycle fun!
