BEWARE- NO REFUNDS
They claimed they sent an email regarding auto renewal, but it was never received. The day it renewed I reached out to them in the AM and they said their policy is to not do refunds. I clearly have not used the year of the product. Seems very suspect that they would not refund and seems to speak to their product.
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Cannot use with other birth controls
When signing up for a membership, NOWHERE does it say you cannot use cycle tracking if using another form of hormonal birth control. Its also ridiculously expensive. $21 a month to track data you’re already getting from a $500 oura ring? No.
Can’t disable AI
I love natural cycles but they recently started using AI and there is no way to disable it. I will have to stop using it if they do not add a feature to disable it soon. I do not support the use of AI due to its environmental impact. I also think it is keeping everyone stupid just like the government wants us. That’s a big enough deal for me to stop using a company that I love.
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Hard for shift workers
As a shift worker I work nights. The wrist band doesn’t work as I don’t sleep for four hours in the time slot needed for a reading. The thermometer only works on the 14 days I’m not on nights in a four week period, otherwise the temperature doesn’t count as it’s “different sleep”. And I can’t afford an Oura ring at the moment. The one month I had holiday I will say it worked wonderfully, and I’m going to save for a ring, but it should be much clearer from the outset that shift workers may need the more expensive measuring tool for it to be of any use collecting temp data etc. Currently feels like a waste of money and isn’t really getting used as there is no pattern able to be detected at the moment
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Shady and predatory subscription policies.
Tried this app for a month and didn’t love it and switched to a different one. Didn’t realize the subscription was still auto-renewing and it renewed for a full year with no way to get a refund. Most apps nowadays offer a grace period to refund when you didn’t actually mean to renew. Not offering this is shady, surely everyone that works at this company understands that they are stealing money from unsuspecting women while not offering them any value in return. I’m not suddenly going to start using this app just because I’m unable to get a refund. You can do much better than this.
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