Overwatch Seizure Detection User Reviews

Name: Overwatch Seizure Detection
Rating: 3.5 (32 reviews)

Overwatch Seizure Detection

Overwatch Digital Health Inc

🏥 Medical

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Can’t Register

Just downloaded and tried to register and says my phone number is in the incorrect format when it isn’t.

Cupcake City!

a year ago

I can’t even get into the app

When I put my phone number in, it gave me a “registration not found” notification. I put my number in correctly - this makes 0 sense

Nkr121

3 years ago

Response from developer

Nkr121, We are very sorry to hear you are having trouble with the Overwatch seizure detection app. Please contact us at info@overwatchdh.com so that we can help make this right.

Price is too high!

$30 per month is really high for an app like this. It has been glitchy and there are a lot of false alarms. I can't trust it. Also, battery life on my Watch is horrible.

Kaitsu_7R57

3 years ago

Can’t live without it

Wish this app came preinstalled on the Apple Watch. It’s a life saver!

SSK33154

3 years ago

Response from developer

We are so happy to hear that you are enjoying the Overwatch seizure detection app. We value your feedback.

Fantastic!!

Zach"s Ipod

3 years ago

Response from developer

Thank you for the positive review! We value our customer's feedback.

Stopped working/ won’t let me log back in

After 2 seizures last year, my mom was concerned so we looked into this app, at first it was great the only issue I had was it randomly logging me out every so often to where I’d have to go and log back in to make sure it was keeping track. I’m not sure how long it’s been logged out, but when I try to log back in it’s saying a payment is required. I get email receipts from the payments being made, my mom pays for it and she said it’s coming out of her bank regularly, it just renewed the subscription the beginning of the month and it still will not work. My mom tried to contact customer support and apparently there was a “high call volume” so she requested for a call back, in which she never received. Safe to say we will be looking into another app that will actually work.

Megan J H

3 years ago

Response from developer

Megan J H, We are so sorry you experienced this. Overwatch takes customer service and quality very seriously. Unfortunately, we experienced a technical issue with our phone system and didn't receive your information until last Friday. We've reached out and left a message for you on your voicemail. Please call us back at your convenience so that we can correct your issue.

Peace of mind

So far we have loved how this app works. I occasionally run into issues running the test but logging out and back in usually fixes it. We have tried a few other apps and this is the only one that is both reliable and the battery on the Apple Watch lasts all night for my son.

Updated after years of use - any issues we have had have been resolved with care and immediate results. It caught his last seizure, and I sleep better every night knowing that it does actually work. I’ll occasionally force it to go off just to check and it always does. It’s helpful to close both apps (watch and phone) and reopen.

Cajundiver

3 years ago

Response from developer

Thank you Cajundiver, we are so happy to hear that Overwatch seizure detection app is working well for you and your son. We value our customers and appreciate this feedback.

Great app and terrific customer service!

Peace of mind for people with epilepsy and their caregivers! App works great and the customer service reps have a direct connection with the epilepsy community so they understand the needs of people living with epilepsy.

Reagan best

3 years ago

Response from developer

Thank you Reagan best, we are thrilled to know that the app is helpful to you and brings you peace of mind. We value our customer's feedback.

Scam

I attempted to do the free month, however I never received an email for the patient portal. I reached out multiple times and still zero answer. I believe this app should be removed from the App Store. If it does exist I would still choose another company due to the lack of customer care.

Allnicknamesrtakn

4 years ago

Response from developer

Allnicknamesrtakn, We apologize that you were unable to access the Overwatch seizure detection app. Please reach out to us via Overwatch Facebook messenger so that we can provide you with a solution.

Can’t login

Can’t login - says not in the register. Something like that...

kmkeely

5 years ago

Response from developer

Kmkeely, We apologize that you were not able to register properly. Please feel free to reach out to us via Facebook messenger and we will get you all set up.