Overhyped!
Response from developer
Dear User, We’re sorry to hear that Owll Translator did not meet your expectations. We understand how frustrating it can be when both the translation quality and user experience fall short, especially when you rely on a translator regularly. Thank you for sharing your honest feedback. To help us better understand and investigate the issue, could you please provide more details about the translation problems or UX issues you experienced? If possible, please also share a screenshot or screen recording of the issue. Your feedback is valuable to us and will help our team improve Owll Translator. Best regards, Owll Translator Support Team
Finally
Response from developer
Dear User, Thank you so much for your wonderful feedback! We’re thrilled to hear that Owll Translator has made such a positive difference in your daily work. It’s especially great to know that the real-time translation helps you communicate more efficiently with people from around the world and saves you the time of arranging interpreters. We truly appreciate you taking the time to share your experience with us. Thank you for choosing Owll Translator, and we hope it continues to make your work easier and more efficient! Best regards, Owll Translator Support Team
Doesn’t support Setswana or several other African languages
Response from developer
Dear User, We sincerely apologize that we haven't met all of your expectations. We will gradually add more languages to better serve you. Your feedback is very valuable to us, and we truly appreciate you taking the time to share your needs with us. Thank you for your patience and continued support. Best regards, Owll Translator Support Team
More translation minutes
Response from developer
Dear User, Thank you for your feedback. Yes, that's correct. The additional translation minutes are optional. Your plan includes 120 minutes of real-time translation per day, and this quota resets automatically every day. If you need more translation time beyond the daily quota, you may choose to purchase additional translation minutes. Please note that many other premium features remain unlimited, including photo, text translation and AI summaries. If you have any questions about the available plans or add-on options, please feel free to let us know. Best regards, Owll Translator Support Team
Sehr befremdlich
Response from developer
Sehr geehrte/r Nutzer/in, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr ehrliches Feedback mitzuteilen. Es tut uns leid zu hören, dass unsere Werbung bei Ihnen einen negativen Eindruck hinterlassen hat. Wir verstehen, wie wichtig es ist, dass unsere Werbematerialien die Qualität unseres Produkts widerspiegeln, und wir wissen es zu schätzen, dass Sie uns darauf aufmerksam gemacht haben. Ihre Anmerkungen zur Werbung und zur Qualität der Sprachausgabe haben wir an unser Team weitergeleitet und werden sie sorgfältig prüfen. Wir arbeiten kontinuierlich daran, sowohl unsere App als auch unsere Präsentation weiter zu verbessern. Wir würden uns freuen, wenn Sie Owll Translator in Zukunft dennoch eine Chance geben würden. Sollten Sie Fragen zur App oder zu ihren Funktionen haben, helfen wir Ihnen jederzeit gerne weiter. Vielen Dank nochmals für Ihr wertvolles Feedback. Mit freundlichen Grüßen Owll Translator Support Team
Great possibilities
Response from developer
Dear User, Thank you so much for your kind feedback! We're delighted to hear that you're excited about using Owll Translator for your future international travels. We hope the app helps make communicating in different languages easier and more enjoyable wherever you go. If you have any questions or suggestions as you continue using the app, please don't hesitate to reach out. We'd love to hear about your experience. Have a wonderful trip, and thank you for choosing Owll Translator! Best regards, Owll Translator Support Team
Just use google translator
English auf Khmer
Response from developer
Dear User, Thank you for reaching out to us. We have received your feedback on Owll Translator's translation feature. We’re sorry to hear that the translation result did not meet your expectations, and we appreciate you taking the time to share your feedback. To help us better understand and investigate the issue, could you please provide a bit more detail? For example: 1. Which language were you translating from and to? 2. What kind of issue did you notice (e.g. missing words, incorrect idioms or slang, informal expressions, context mismatch, or something else)? 3. If possible, could you share the specific word, phrase, or sentence that was translated incorrectly? Our team is continuously working on improving our language models, and your feedback is extremely helpful in this process. If you have any further questions or additional details to share, please feel free to let us know. Thank you again for your support. Best regards, Owll Translator Support Team
半分詐欺です
Response from developer
ユーザー様 お問い合わせいただきありがとうございます。 ご利用中のサブスクリプションプランには、以下の内容が含まれています。 リアルタイム翻訳：1日あたり2時間 写真翻訳・単語翻訳：無制限 パーソナル音声クローンの作成 AI要約：無制限 リアルタイム翻訳の利用時間は毎日リセットされます。本日分の翻訳時間をすでに使い切った場合は、翌日のリセット後に再度ご利用いただけます。 すぐに追加で利用時間が必要な場合は、アプリ内の 設定 > 追加時間を取得 から追加時間パッケージをご購入いただけます。追加時間パッケージに有効期限はなく、使用分が消費されるまで残ります。また、追加時間は1日の無料枠を使い切った後にのみ使用されます。 ご理解と引き続きのご利用をお願いいたします。 Owll Translatorサポートチーム
oh man
Response from developer
Titel: Klärung zum täglichen Nutzungslimit (Echtzeitübersetzung) Sehr geehrter Nutzer, vielen Dank, dass Sie sich gemeldet haben, und wir verstehen den Frust, den diese Situation ausgelöst hat. Ihr Jahresabonnement beinhaltet folgende Leistungen: 2 Stunden Echtzeitübersetzung pro Tag Unbegrenzte Foto- & Wortübersetzung Erstellung eines persönlichen Voice Clones Unbegrenzte KI-Zusammenfassungen Die 2 Stunden Echtzeitübersetzung sind ein tägliches Kontingent, das sich jeden Tag automatisch zurücksetzt. Sobald dieses Tageskontingent aufgebraucht ist, erscheint die Option, zusätzliche Zeit über ein Add-On-Paket zu erwerben. So funktioniert es: Zunächst wird immer Ihr Abonnement-Kontingent verwendet. Ist dieses aufgebraucht, wird die Nutzung von einem eventuell erworbenen Add-On-Paket abgezogen. Add-On-Pakete haben kein Ablaufdatum und bleiben verfügbar, bis sie vollständig aufgebraucht sind. Sie haben also zwei Möglichkeiten: Bis morgen warten, wenn sich das Tageskontingent automatisch zurücksetzt, oder Bei Bedarf ein Add-On-Paket erwerben, um sofort weiterzumachen. Wir verstehen, dass dieses tägliche Limit im ersten Moment überraschend wirken kann, gerade bei einem Jahresabonnement. Falls Sie weitere Fragen haben, sind wir gerne für Sie da. Mit freundlichen Grüßen, Ihr OWLL Kundensupport-Team
Não gasto mais dinheiro com cursos
Response from developer
Prezado(a) Usuário(a), Muito obrigado pela sua avaliação maravilhosa! Ficamos muito felizes em saber que o Owll tem sido tão útil que você não precisa mais gastar dinheiro com cursos — isso é exatamente o tipo de impacto que esperamos causar na vida dos nossos usuários. Agradecemos também por recomendar o Owll para outras pessoas — esse apoio significa muito para nós! Se precisar de qualquer ajuda no futuro, é só nos avisar. Atenciosamente, Equipe de Suporte OWLL
Does not work when you need it
The service failed during a critical situation when reliable translation was needed most. Because of this experience, I no longer have confidence in the product.
Response from developer
Dear User, We are very sorry to hear about your experience, especially during such an urgent family situation. We understand how frustrating and upsetting this must have been. Please note that OWLL Translator is not currently integrated with other calling apps such as FaceTime. Because of this, using translation directly on the same device during a FaceTime call may not work properly due to audio or microphone access limitations. For call translation, we recommend using two devices: One device for the FaceTime call Another device running OWLL Translator to listen and translate the conversation We sincerely apologize for the inconvenience and understand your concern. Your feedback has been shared with our team as we continue working to improve the product experience. Best regards, OWLL Translator Support Team
Funktioniert wirklich
Response from developer
Sehr geehrter Nutzer, vielen herzlichen Dank für diese wunderbare Bewertung! Es freut uns riesig zu hören, dass Sie sich dank der Echtzeitübersetzung mit Kopfhörern nun ohne lange Wartezeiten mit Ihren Schwiegereltern unterhalten können — und das sogar mit Ihrer eigenen Stimme! Genau solche Momente sind es, für die wir Owll entwickeln. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Falls Sie in Zukunft Fragen oder Anliegen haben, sind wir gerne für Sie da. Mit freundlichen Grüßen, Ihr OWLL Kundensupport-Team
Rubbish
Response from developer
Dear User, Thank you for reaching out to us. We have received your feedback on Owll Translator’s translation feature. We’re sorry to hear that the translation result did not meet your expectations, and we appreciate you taking the time to share your feedback. To help us better understand and investigate the issue, could you please provide a bit more detail? For example: Which language were you translating from and to? What kind of issue did you notice, such as missing words, incorrect idioms or slang, informal expressions, context mismatch, or something else? If possible, could you share the specific word, phrase, or sentence that was translated incorrectly? Our team is continuously working on improving our language models, and your feedback is extremely helpful in this process. If you have any further questions or additional details to share, please feel free to let us know. Thank you again for your support. Best regards, Owll Translator Support Team
Voice Cloning Security
Deceiver.
iPad works better
Misleading
Völlig Nutzlos
Response from developer
Dear User, Thank you for your feedback. Owll Translator currently supports Filipino/Tagalog, Turkish, Chinese Mandarin, and Italian. However, Bisaya is not supported at the moment. Here’s how to use our real-time translation feature: Select your languages on the app homepage from the dropdown at the top. On the top left of the app, select the language you want to translate from. On the top right of the app, select your own target language. Tap “Start” to begin the translation session. Speak naturally in either language. The translations will appear automatically in two separate modules on the upper and lower parts of your screen. Owll Translator will automatically translate your conversation in real time. For Bisaya and other unsupported languages, we will gradually add more languages and usage scenarios to better serve you. Your feedback is very valuable to us, and we truly appreciate you taking the time to share your needs with us. Thank you for your patience and continued support. Best regards, Owll Translator Support Team
Arnaque
Je ne change pas mon avis si je paie.
Response from developer
Cher utilisateur, Merci pour votre message. Nous sommes désolés, mais nous ne pouvons pas vérifier le statut de votre abonnement depuis ici. Afin de mieux vous aider à résoudre ce problème, veuillez envoyer votre retour directement depuis l’application en étant connecté au compte qui a effectué l’achat. Cela nous permettra de vérifier les informations de votre compte et de votre abonnement, et de vous fournir une assistance précise. Une fois que vous aurez envoyé votre retour ou partagé les informations nécessaires, veuillez nous en informer. Nous l’examinerons dès que possible afin de vous aider davantage. Merci pour votre compréhension et votre coopération. Cordialement, Owll Translator Support Team