More translation minutes
Response from developer
Dear User, Thank you for your feedback. Yes, that's correct. The additional translation minutes are optional. Your plan includes 120 minutes of real-time translation per day, and this quota resets automatically every day. If you need more translation time beyond the daily quota, you may choose to purchase additional translation minutes. Please note that many other premium features remain unlimited, including photo, text translation and AI summaries. If you have any questions about the available plans or add-on options, please feel free to let us know. Best regards, Owll Translator Support Team
Sehr befremdlich
Response from developer
Sehr geehrte/r Nutzer/in, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr ehrliches Feedback mitzuteilen. Es tut uns leid zu hören, dass unsere Werbung bei Ihnen einen negativen Eindruck hinterlassen hat. Wir verstehen, wie wichtig es ist, dass unsere Werbematerialien die Qualität unseres Produkts widerspiegeln, und wir wissen es zu schätzen, dass Sie uns darauf aufmerksam gemacht haben. Ihre Anmerkungen zur Werbung und zur Qualität der Sprachausgabe haben wir an unser Team weitergeleitet und werden sie sorgfältig prüfen. Wir arbeiten kontinuierlich daran, sowohl unsere App als auch unsere Präsentation weiter zu verbessern. Wir würden uns freuen, wenn Sie Owll Translator in Zukunft dennoch eine Chance geben würden. Sollten Sie Fragen zur App oder zu ihren Funktionen haben, helfen wir Ihnen jederzeit gerne weiter. Vielen Dank nochmals für Ihr wertvolles Feedback. Mit freundlichen Grüßen Owll Translator Support Team
Great possibilities
Response from developer
Dear User, Thank you so much for your kind feedback! We're delighted to hear that you're excited about using Owll Translator for your future international travels. We hope the app helps make communicating in different languages easier and more enjoyable wherever you go. If you have any questions or suggestions as you continue using the app, please don't hesitate to reach out. We'd love to hear about your experience. Have a wonderful trip, and thank you for choosing Owll Translator! Best regards, Owll Translator Support Team
Just use google translator
English auf Khmer
Response from developer
Dear User, Thank you for reaching out to us. We have received your feedback on Owll Translator's translation feature. We’re sorry to hear that the translation result did not meet your expectations, and we appreciate you taking the time to share your feedback. To help us better understand and investigate the issue, could you please provide a bit more detail? For example: 1. Which language were you translating from and to? 2. What kind of issue did you notice (e.g. missing words, incorrect idioms or slang, informal expressions, context mismatch, or something else)? 3. If possible, could you share the specific word, phrase, or sentence that was translated incorrectly? Our team is continuously working on improving our language models, and your feedback is extremely helpful in this process. If you have any further questions or additional details to share, please feel free to let us know. Thank you again for your support. Best regards, Owll Translator Support Team
