oxio Wi User Reviews

oxio Wi-Fi
oxio Wi-Fi
Plume Design, Inc.

Is oxio Wi Safe?

Not enough ratings yet to assess oxio Wi.

Is oxio Wi Legit?

oxio Wi-Fi appears legitimate, with a few gaps. AppsHunter Legitimacy Score for oxio Wi is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Glitchy

“Contact support” button doesn’t work at all

Response from developer

Hi, Kerry! We'd like to learn more about the issue you're experiencing, so please connect with our support team by chat or SMS! SMS 📱 - Drop us a text at 1 (877) 799-6033. Live chat 💻 - Connect with us using our online chat at https://bit.ly/4stQiY9 Cheers! - Sandra oxio

Confusing and glitchy

The “contact support” button simply doesn’t work for me, I carefully pressed it multiple times, and nothing happens (everything else I do on my phone works fine). It also makes you pivot between their website and the app for setup instructions which is bizarre especially for an app you’re forced to download for the service to be setup.
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Response from developer

Our app development team appreciates this feedback, Wunduu! Thank you! - Sandra oxio

Dark Mode Please :)

I hope they implement a dark Mode in a future release. The white is hard on the eyes especially in dark environments. Overall great app though :)

Response from developer

Our app developers appreciate your feedback, Neo! Thank you very much for your review! :D - Sandra oxio

Fonctionne très bien

Sa me dit quand on essaie de se connecter et je vois tout mes appareils c’est facile de surveiller tout quand à ceux qui disent le support technique marche pas faut juste aller sur leurs site directement ou les texter pour être diriger vers un agent

Response from developer

Merci pour votre commentaire et votre note! - Thierry

A good and minimalist app

A high-quality app. Informative and easy to use. The design is decent, but for some reason the style feels more like the Cogeco website rather than Oxio. The firewall statistics also work well. I also like that connected devices are shown with real 2D images, for example Google Chromecast, but there is still a lack of variety in the images.
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Response from developer

We appreciate your feedback, John, and it will be shared with the app development team for future considerations. :) Thank you! - Sandra oxio

Impossible to sign in

The app doesn’t work

Response from developer

Hi, Mary Jean! Looks like you need assistance from our technical support team. Our teams are available 7 days a week from 8am-10pm in every time zone we serve. You can find our support methods here: https://oxio.ca/en/support . Cheers! - Sandra oxio

Mauvaise interface

Le bouton pour contacter le support technique ne marche pas

Response from developer

Vous pouvez aussi nous rejoindre ici: https://oxio.ca/fr/soutien - Thierry

Like

Good app, and good services

Response from developer

We're feeling the love and appreciate your feedback, Budnyov! :D Thanks so much! - Sandra oxio

Customer support

There’s no way to talk to a customer executive which makes things difficult

Response from developer

Hi, Varsha! There are alternate ways to connect with our customer care team and technical support. Our teams are available 7 days a week from 8am-7pm in every time zone we serve. You can find our support methods here: https://oxio.ca/en/support . Cheers! - Sandra oxio