Glitchy
“Contact support” button doesn’t work at all
Response from developer
Hi, Kerry! We'd like to learn more about the issue you're experiencing, so please connect with our support team by chat or SMS! SMS 📱 - Drop us a text at 1 (877) 799-6033. Live chat 💻 - Connect with us using our online chat at https://bit.ly/4stQiY9 Cheers! - Sandra oxio
Confusing and glitchy
The “contact support” button simply doesn’t work for me, I carefully pressed it multiple times, and nothing happens (everything else I do on my phone works fine). It also makes you pivot between their website and the app for setup instructions which is bizarre especially for an app you’re forced to download for the service to be setup.
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Response from developer
Our app development team appreciates this feedback, Wunduu! Thank you! - Sandra oxio
Dark Mode Please :)
I hope they implement a dark Mode in a future release. The white is hard on the eyes especially in dark environments. Overall great app though :)
Response from developer
Our app developers appreciate your feedback, Neo! Thank you very much for your review! :D - Sandra oxio
Fonctionne très bien
Sa me dit quand on essaie de se connecter et je vois tout mes appareils c’est facile de surveiller tout quand à ceux qui disent le support technique marche pas faut juste aller sur leurs site directement ou les texter pour être diriger vers un agent
Response from developer
Merci pour votre commentaire et votre note! - Thierry
A good and minimalist app
A high-quality app. Informative and easy to use. The design is decent, but for some reason the style feels more like the Cogeco website rather than Oxio. The firewall statistics also work well. I also like that connected devices are shown with real 2D images, for example Google Chromecast, but there is still a lack of variety in the images.
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Response from developer
We appreciate your feedback, John, and it will be shared with the app development team for future considerations. :) Thank you! - Sandra oxio


