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Awesome thanks
Cancelled Order, No Explanation, and Higher Price?
I placed an order on OZSALE and on the very day the delivery was supposed to arrive at my home, they suddenly cancelled it out of nowhere, saying I would be refunded. As if I wanted a refund… I wanted my product! They didn’t explain the reason for the cancellation at all, had to reach out myself to find out.
To make things worse, after claiming the item was “out of stock,” the product mysteriously reappeared on the website, now with a higher price. Strange, right? A very frustrating and unprofessional experience.
To make things worse, after claiming the item was “out of stock,” the product mysteriously reappeared on the website, now with a higher price. Strange, right? A very frustrating and unprofessional experience.
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MISLEADING WEBSITE.
I purchased several products and waited seven daysthey were meant to be gifts. On the seventh day, you cancelled all the items. This is a complete lack of respect for the consumer. You even blamed the supplier.
How is it possible that none of the items were available? This is dishonest and misleading behaviour. I will be taking legal action against your company.
How is it possible that none of the items were available? This is dishonest and misleading behaviour. I will be taking legal action against your company.
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How can an online retailer be this bad and still be allowed to trade?
I ordered a pair of Adidas sneakers size men’s 11 US. They sent me size 9. Then the jumping through hoops to return the item began. I re-ordered with the assistant confirming on their message platform they had size 11 and guaranteed they will send the correct size. Exactly the same outcome the second time as the first. So now I have to go through the nightmare process of returning again. This has cost me time and money. Stay away from this online retailer.
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4 stars
Sorry that was meant to be 4 stars
