Shopping
Awesome thanks
Cancelled Order, No Explanation, and Higher Price?
I placed an order on OZSALE and on the very day the delivery was supposed to arrive at my home, they suddenly cancelled it out of nowhere, saying I would be refunded. As if I wanted a refund… I wanted my product! They didn’t explain the reason for the cancellation at all, had to reach out myself to find out.
To make things worse, after claiming the item was “out of stock,” the product mysteriously reappeared on the website, now with a higher price. Strange, right? A very frustrating and unprofessional experience.
To make things worse, after claiming the item was “out of stock,” the product mysteriously reappeared on the website, now with a higher price. Strange, right? A very frustrating and unprofessional experience.
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MISLEADING WEBSITE.
I purchased several products and waited seven daysthey were meant to be gifts. On the seventh day, you cancelled all the items. This is a complete lack of respect for the consumer. You even blamed the supplier.
How is it possible that none of the items were available? This is dishonest and misleading behaviour. I will be taking legal action against your company.
How is it possible that none of the items were available? This is dishonest and misleading behaviour. I will be taking legal action against your company.
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How can an online retailer be this bad and still be allowed to trade?
I ordered a pair of Adidas sneakers size men’s 11 US. They sent me size 9. Then the jumping through hoops to return the item began. I re-ordered with the assistant confirming on their message platform they had size 11 and guaranteed they will send the correct size. Exactly the same outcome the second time as the first. So now I have to go through the nightmare process of returning again. This has cost me time and money. Stay away from this online retailer.
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4 stars
Sorry that was meant to be 4 stars
Untrustworthy now.
I have been using OZSALE for years. Thousands and thousands of dollars in around 50 orders over maybe a decade. I even won a $1000 competition, I was that good a customer.
But now they are completely untrustworthy. They used to honour returns properly. But now they leave it entirely up to their “sellers” which means the seller can just refuse your return, even though you fully complied with the OZSALE return policy. OZSALE does nothing. So their return policy is now useless. Which means they’re now a useless business.
DO NOT TRUST OZSALE ANYMORE.
But now they are completely untrustworthy. They used to honour returns properly. But now they leave it entirely up to their “sellers” which means the seller can just refuse your return, even though you fully complied with the OZSALE return policy. OZSALE does nothing. So their return policy is now useless. Which means they’re now a useless business.
DO NOT TRUST OZSALE ANYMORE.
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Ozsale review
I don’t buy as much from Ozsale as I used to. I don’t find as many brand bargains. Often the prices can also be deceiving because they aren’t cheaper than when you google the products themselves and can find them cheaper elsewhere or even that the original price is listed as ridiculously high. So I still shop from time to time but nowhere near as good as it used to be.
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Bad app
App is slow, glitchy and broken. Tried buying clothes and they weren’t appearing in the checkout, after a minute or two they appeared and I proceeded to the payment with a total of $110 and paid it, checked my banking app and it had charged me $330. I tried to put in a refund but the app would not allow it.
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Long time Customer
I’ve been shopping with OZ Sale for so many years now and I love it so much!
Return items is hard
I’ve been oszale customer for ages never had a problem until my recent purchased i wanted to return the item because the battery won’t last long i just want replacement or refund maybe.customer service is not cooperating properly it takes ages to reply or maybe ignoring you 🤔 never again ozsale i wasted my time and money 😡
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Excellent
Excellent but some time delivery time bit slow .
One of the best Shopping Online
Ozsale always been awesome online shopping site for me :) Always quality goods for discounted price. Highly recommend site and App OzSALE
I like buy on Ozsale
Good
Shop til ya drop !!
Love OZSALE……. Can’t recommend highly enough !! Never disappoints always find a way to beat the cost of living expenses when shopping with OZSALE !! Thank you 🙏🙏🙏🙏🙏
Hoa Nguyen
Very good shop , I loved so much
OzSales
Reliable
Affordable
Variety
Top Relevant Brands
Shipping Excellent
Communication Exceptional
Website Fantastic
Affordable
Variety
Top Relevant Brands
Shipping Excellent
Communication Exceptional
Website Fantastic
Beautiful
First order looks good, waiting for the next
Return label
Most companies allow free returns labels you are the only one doesn’t that’s what we hesitate to order through you
Good unless there is an issue
I had several terrible experiences trying to organise a return for the wrong items that were sent. I attempted to get a refund, but they only offered a credit for their mistake. Their responses were mostly automated or pre-prepared, and they showed no effort to investigate the issue. If you’re buying, be prepared that you might receive the wrong size items and that you may not get your money back.
Won’t use this app again.
Won’t use this app again.
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Great value
Have been using OZSALE for a few months now, really happy with brands and pricing, buying weekly now ✌️
