Seriously?
I have never left a 1 star review on an app before. I order on the app after a long day at work and notice it has a section to reorder what I’ve ordered before. I click to order the chicken burgers I normally order which goes directly to cart. Any reasonable human being would think that this is the EXACT burger I’ve ordered before. But instead, it’s the default chicken burger which has mayo which I despise and genuinely find inedible. I drive home and spit out my burger at the first bite and now I’m here at 3 AM eating a chicken patty that I’ve ran under water in the sink to get rid of the mayo. Infuriating.
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can’t order a meal deal
fix this!
Good food, app needs work
Pterry’s is a go-to for us and one of the few fast food places we eat at. However at this time it is best to go in person or use another app to order. There is currently no easy way to report an issue such as missing or incorrect items, let alone receive a refund. This is especially a problem if getting drinks or shakes, as they do not bundle the items together to ensure full delivery, so no way to tell if the shake was never picked up with the food or if it was but the driver kept it. They also farm delivery out to Uber, but without delivery instructions so I’ve had to guide every single one down my street, thru my complex, to my door. I have also had the app spend a few weeks suddenly refusing to recognize addresses as valid, making it impossible to order at all. There are often nice deals thru the app but honestly the bugs, missing functionality, and delivery issues makes it difficult to keep using it.
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Terrible App for Amazing Business
Love P Terry’s but really wish they would invest a little more into the app experience. So slow and really just frustrating experience. Lag and crashes consistently. Doesn’t load. Needs a reward system or improvement.
Bad
Crashed and could not enter bogo coupon
