Waiting for proper refund
Response from developer
Hi! Thank you for your feedback. We apologize for the inconvenience. We'd like to look into the subscription and refund issue and help resolve the charge. Please contact us at support@epicscale.io with more details so we can assist you promptly.
Horrible
Response from developer
Hi! Thank you for your feedback. We’re sorry for the inconvenience. Our app offers both free and paid features, with a free trial to explore everything, and a subscription is optional. We aim to balance free and paid options. Please contact support@epicscale.io if you have questions.
There’s ZERO map
Response from developer
Hi! Thank you for your feedback. The map may not appear until the package has been handed over for delivery and location data becomes available. Please contact us at support@epicscale.io and send your tracking number. We’ll check the shipment status and help you understand how the tracking features work.
What a waste of an app
Response from developer
Hi! Thank you for your feedback. We understand your concerns about subscriptions. We offer a 3-day free trial to explore the app before deciding, and a subscription is optional. We aim to provide a clear experience for our users. Please contact support@epicscale.io with any questions.
Charges me when I delete the app
Response from developer
Hi! Thank you for sharing your experience. We understand your concern about the charge and subscription. Deleting the app does not cancel an active subscription. Please contact us at support@epicscale.io so we can review your case and guide you through the cancellation process.






