Fantasy reality
Response from developer
Hi! Thank you for your fantastic review. We’re delighted to hear that you’re enjoying the app and appreciate your kind words. Your feedback means a lot to our team. If you ever have questions or suggestions, feel free to reach us at support@epicscale.io.
Price?
Response from developer
Hi! Thank you for your feedback. We offer both free and paid features, with a free trial to explore everything. A subscription is optional, and we aim to balance free and paid options. For any questions, please contact us at support@epicscale.io.
Cancel
Response from developer
Hi! Thanks for reaching out. We can help with your cancellation request. Please contact us at support@epicscale.io so we can assist you with the next steps.
Abonnement!!!
P.S. je n’ai pas trouvé les option gratuite!
Response from developer
Bonjour ! Merci pour votre retour. Certaines fonctionnalités sont payantes, mais l’application propose aussi des options gratuites ainsi qu’un essai gratuit pour découvrir ses possibilités. L’abonnement est facultatif. Nous restons disponibles à support@epicscale.io pour toute question.
NO UPDATES
Response from developer
Hi! Thanks for sharing your feedback. We understand your concern about not receiving an update for over a week. Please email us at support@epicscale.io with your order details, and our team will be happy to check the status and assist you.
Too much money
Response from developer
Hi! Thank you for your feedback. We understand your concern about the cost. Our app includes a free trial so you can explore its features before deciding whether to subscribe. A subscription is optional. If you have any questions, please contact support@epicscale.io.
Not free to use
Response from developer
Hi! Thank you for your feedback. We offer both free and paid features, with a free trial to explore everything. A subscription is optional, and we aim to maintain a balance between free and paid options. If you have questions, please reach out to support@epicscale.io.
Waiting for proper refund
Response from developer
Hi! Thank you for your feedback. We apologize for the inconvenience. We'd like to look into the subscription and refund issue and help resolve the charge. Please contact us at support@epicscale.io with more details so we can assist you promptly.
Horrible
Response from developer
Hi! Thank you for your feedback. We’re sorry for the inconvenience. Our app offers both free and paid features, with a free trial to explore everything, and a subscription is optional. We aim to balance free and paid options. Please contact support@epicscale.io if you have questions.
There’s ZERO map
Response from developer
Hi! Thank you for your feedback. The map may not appear until the package has been handed over for delivery and location data becomes available. Please contact us at support@epicscale.io and send your tracking number. We’ll check the shipment status and help you understand how the tracking features work.
What a waste of an app
Response from developer
Hi! Thank you for your feedback. We understand your concerns about subscriptions. We offer a 3-day free trial to explore the app before deciding, and a subscription is optional. We aim to provide a clear experience for our users. Please contact support@epicscale.io with any questions.
Charges me when I delete the app
Response from developer
Hi! Thank you for sharing your experience. We understand your concern about the charge and subscription. Deleting the app does not cancel an active subscription. Please contact us at support@epicscale.io so we can review your case and guide you through the cancellation process.
Unsubscribe
Response from developer
Hi! Thank you for your feedback. We regret that managing your subscription was difficult. The cancellation option may be available through your app store settings. For guidance or any questions, please contact support@epicscale.io and we’ll be happy to assist.
App
Response from developer
Hi! We’d value the opportunity to learn what went wrong and improve your experience. Please reach out to support@epicscale.io, and we’ll be glad to help.
It sucks
Response from developer
Hi! Thank you for your feedback. We regret the frustration caused by the trial experience. Please contact support@epicscale.io as soon as possible, and our team can help with cancellation questions and guide you through the available options.
Total win 🏆
Response from developer
Hi! Thank you for the fantastic review! We're thrilled that TrackPack helps you keep all your deliveries organized and that the map and notifications make tracking easier. Your feedback means a lot to us. What could we do to make it even better? Reach us at support@epicscale.io.
Useless
Response from developer
Hi! Thank you for your feedback. Please note that the map may not appear until the package has been handed over for delivery and location data becomes available. Contact us at support@epicscale.io with your tracking number, and we’ll check the shipment and help you use the tracking features.
DO NOT BUY RIPOFF
Response from developer
Hi! Thank you for your feedback. Please note that the map may not appear until the package has been handed over for delivery and location data becomes available. Contact us at support@epicscale.io with your tracking number, and we’ll check the shipment and help you use the tracking features.
So poor
Response from developer
Hi! Thank you for your review. We’re sorry your experience was disappointing. We’d appreciate the chance to understand what went wrong and help resolve the issue. Please reach out to us at support@epicscale.io so our team can assist you.
