Package Tracker User Reviews

Name: Package Tracker - TrackPack
Rating: 3.9 (894 reviews)

Package Tracker - TrackPack

EpicScale Inc

💼 Business

🛍️ Shopping

Customer Experience

Positive experience11.4% of reviews

Neutral5.7% of reviews

Negative experience82.9% of reviews

~ Based on 35 written reviews from the US App Store.

Is Package Tracker Safe?

Package Tracker - TrackPack appears mostly safe based on user ratings. AppsHunter Safety Score for Package Tracker is 78/100.

This assessment is based on 894 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.9% of ratings point to a safe experience

3.8% of ratings suggest some concerns

25.3% of ratings point to a risky experience

~ Based on 894 App Store ratings for Package Tracker.

Is Package Tracker Legit?

Package Tracker - TrackPack appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Package Tracker is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Not Happy

I had to purchase this app n now i want to cancel before my free trial ends n its difficult to find the home page. I read the terms n no help there either. Will never order from a company that uses this app or delivery service again.

so-not-happy

6 days ago

Stole money

It will not allow me to unsubscribe from the $9.99 charge that it take out of my account in 3 days

Aselectric89

7 days ago

Response from developer

Hi! Thanks for your review. We’re sorry for the frustration. We’d be happy to help with cancelling the subscription and clarify the upcoming charge. Please reach out to us at support@epicscale.io with any details, and our team will assist you.

Not good

Cancel my subscription I paid all this money for a app that don’t work or tell me nothing

Trash man1980

12 days ago

Response from developer

Hi! Thank you for your feedback. We’re sorry the app didn’t meet your expectations. We’d like to understand what went wrong and help with your subscription request. Please contact us at support@epicscale.io, and our team will be happy to assist you.

Please Save Your Money

Yeah bro I love receiving updates on this paid app 2 days after I’ve already received updates on my free posting app yeah nice nah yeah nice awesome

Mattyh117

13 days ago

Response from developer

Hi! Thank you for your feedback. We understand that receiving updates later than other apps can be frustrating. We’re constantly working to improve the app and deliver useful updates. If you have suggestions for what you’d like to see next, please share them with us at support@epicscale.io.

Terrible tracking

Has not provided any package information or delivery information about any tracking number I have given this app the most terrible app I have ever used for tracking would not ever recommend this in 1 million years to nobody

Playwithmeifyouwantto

14 days ago

Response from developer

Hi! Thank you for your feedback. We’re sorry the tracking did not provide the package information you expected. Please contact us at support@epicscale.io we can look into the issue and help. Your feedback is valuable to us.

Yall have us pay for too much💯

Yea

Qgoon

15 days ago

Response from developer

Hi! Thank you for your feedback. We offer both free and paid features, with a free trial to explore everything. Subscriptions are optional, and we aim to balance free and paid options. Please share suggestions at support@epicscale.io.

Review

It was disheartening trying to sign up. Me being older, all the app was trying to do was trick me into purchasing something. It’s not fair, I know you need to make money, but please quit trying to confuse and trick people!

ebp410

15 days ago

Response from developer

Hi! Thank you for your feedback. We’d like to clarify that our app does not trick users into purchasing anything. We clearly present subscription details, and purchasing is optional. A free trial is available to explore the app. If anything seemed unclear, please contact support@epicscale.io.

15$ a week

I don’t even get a package a week so if I don’t get the app I’ll have $800 to spend on packages I can track on my free package tracking app

air biscut

16 days ago

Response from developer

Hi! Thank you for sharing your thoughts. We understand that the subscription may not be the right fit for everyone. A trial is available to explore the app before deciding. If you have any questions, please contact us at support@epicscale.io.

Sign Out Issues

Very poor interface & settings. Impossible to get in touch with the team / developers. As mentioned by others, you’ll be semi-forced to subscribe for a weekly payment, however no option of signing out of it. Only way of doing it is through App Store subscriptions. & even then, despite canceling on the last day of the trial, still being charged. Contacted by email, and still no response.

MikeMotsok6

19 days ago

Response from developer

Hi! Thank you for your feedback. We apologize for the inconvenience with the subscription and sign-out process, and for the delayed response. We answer all emails and want to help resolve this. Please contact us at support@epicscale.io, and we’ll assist you.

NOT free. DON’T download. DO NOT waste your time!

I downloaded this “free” app to check on my package. The very SECOND I opened the app I was met with a paywall. 3 days “free” (with a reoccurring charge immediately after) or a subscription. So you have 1 choice to be ABLE to use this app…pay. I don’t order things that often so IDC I’ll just wait for my item. This company is scum. If you’re gonna charge people, charge them outright. Make it a paid app from the very beginning and stop wasting everyone’s time

ddsh1mini

21 days ago

Response from developer

Hi! Thank you for your feedback. We’re sorry for the confusion. The app can be used without a subscription, as free features are available. Please contact us at support@epicscale.io, and we’ll be happy to help you access them.

1st time to use it

1st time user

Benie tracker

21 days ago

Very unsatisfied

I cannot find any information on my package

Krausegirl

a month ago

Response from developer

Hi! Thank you for your review. We’re sorry for the inconvenience with finding your package information. Please contact us at support@epicscale.io with your details, and we’ll be happy to help resolve this.

You give false information

This app kept telling me my package was delivered and to this day my package never arrived. I will never trust this app again.

Very bad negative business

a month ago

Response from developer

Hello! Thank you for your feedback. We’re sorry for the frustration caused by the delivery status. Please contact us at support@epicscale.io with your tracking details so we can look into the information shown and assist you further.

Over priced and not usable

You have to get the free 3 day trial when u download it bc the only other option is a $50 subscription or $10 week. And if u dont get the free 3 day one u can’t use the app tbh bc it will keep brining up the other subscriptions to buy…pretty lame

Got2shi

a month ago

Response from developer

Hi! Thank you for rating our app. We value every user’s feedback and strive to provide a great experience. The app offers both free and premium features, with a free trial to explore premium options. Subscriptions are optional. We’ll be happy to help with any questions at support@epicscale.io.

Don’t waste time

Says you can track exactly where your package is and that’s a lie I could have done what this app does myself what a rip off

Kaye8180

a month ago

Response from developer

Hi! Thank you for sharing your feedback. Our app provides tracking information based on data available from carriers, while some updates may depend on the carrier's systems. We’d be happy to look into your case and help at support@epicscale.io.

Awful

You can’t use the app without a $50 monthly subscription and I here it’s complicated or impossible to cancel. All I wanted was to track a transformer from Ali express without paying another $50 to do so.

A_Chihuahua

a month ago

Response from developer

Hi! Thank you for sharing your experience. We understand how frustrating it can be when the app doesn't meet your expectations. Our app includes both free and paid features, and the subscription is optional. If you have questions about the trial or cancellation, please contact us at support@aiby.com. We're happy to help.

Fantasy reality

Amazing product world class

Bizentine

a month ago

Response from developer

Hi! Thank you for your fantastic review. We’re delighted to hear that you’re enjoying the app and appreciate your kind words. Your feedback means a lot to our team. If you ever have questions or suggestions, feel free to reach us at support@epicscale.io.

Price?

Why I have to pay if I want to see where is my parcel ?

ShardaAsi

2 months ago

Response from developer

Hi! Thank you for your feedback. We offer both free and paid features, with a free trial to explore everything. A subscription is optional, and we aim to balance free and paid options. For any questions, please contact us at support@epicscale.io.

Cancel

Please cancel my tracking account

Regna Williams

2 months ago

Response from developer

Hi! Thanks for reaching out. We can help with your cancellation request. Please contact us at support@epicscale.io so we can assist you with the next steps.

Abonnement!!!

$$$$Abonnement$$$$
P.S. je n’ai pas trouvé les option gratuite!

titoylavoie

2 months ago

Response from developer

Bonjour ! Merci pour votre retour. Certaines fonctionnalités sont payantes, mais l’application propose aussi des options gratuites ainsi qu’un essai gratuit pour découvrir ses possibilités. L’abonnement est facultatif. Nous restons disponibles à support@epicscale.io pour toute question.