Doesn’t work at all
Won’t let you even create an account, would give 0 stars if I could
Inferior to Playtomic in every way
I know that club owners don’t like Playtomic because they take a small cut of bookings, but as a player I much prefer the Playtomic app. The Padelstars just isn’t user friendly. Like even simple things like filtering dates or player ratings aren’t possible. I even have to repeatedly select the club I am playing at to see matches at the right place.
Show more
This is just a review for app, place is great
I think the centre in Southampton is great but the app is awful.
Badly designed and just randomly goes back to the home page when you book anything or add yourself to a waiting list. But the worst thing is the app has randomly stopped notifying me of available places, when I add myself to these lists and it doesn’t email either. So I have know idea when they come up, unless I open the app and see there’s an alert. Tried deleting app thinking phone would know password. But sadly it didn’t and I’ve gone through the app to reset password and sure enough ‘no email received’. So in essence the centre is great but the app is rubbish. Which doesn’t make sense as the app is at the forefront of the centre as it controls all the players who book on and play.
Badly designed and just randomly goes back to the home page when you book anything or add yourself to a waiting list. But the worst thing is the app has randomly stopped notifying me of available places, when I add myself to these lists and it doesn’t email either. So I have know idea when they come up, unless I open the app and see there’s an alert. Tried deleting app thinking phone would know password. But sadly it didn’t and I’ve gone through the app to reset password and sure enough ‘no email received’. So in essence the centre is great but the app is rubbish. Which doesn’t make sense as the app is at the forefront of the centre as it controls all the players who book on and play.
Show more
Awful app
The App UI is horrible, its all over the place, you can’t scroll through available dates properly. Membership options etc. are not there, certain menus are hidden. Horrible stuff
Awful compared to others
I really can’t tell you how bad this app is. Such simple things aren’t in place, eg you book a court and add 3 friends. The 3 friends don’t even get a notification of the booking and can’t even see the booking. Also when you book a court it’s literally impossible to find the booking on the app and see the details. Also why wouldn’t you have the ability for each player to pay for their share of the booking !?!
Show more
Poor
If you are going to insist that customers use an app rather than a webpage the onus is on you to build a decent app. This one is poor. There is also no iPad version, which is pretty unforgivable given how easy it is to convert an iPhone app to iPad.
An iPad app would allow you to view your schedule and the free courts simultaneously on the same screen.
In the absence of an iPad app on the smaller iPhone screen the hamburger menu should open a slide-over window, so that when you view your schedule via the hamburger menu you can then click on the background window you were previously viewing (ie in most cases the ‘Book A Court’ window). In the current version you have to click more than once to get back to Book a Court. Particularly, since the carousel of Book a Court / Activities / Open Matches is bloody irritating, since it inevitably moves to the next option just as you press on it.
And I still have no idea how to work the waiting list function. Should there not just be an extra ‘Court’ or set of times below the actual Courts on the “Book a Court” screen where one clicks to join the waiting list for a free court when all the actual courts are already booked?
If you really wanted to add value you’d let a user book a court and select potential other players in order and the app would then prompt each of the potential players in order until it had assembled a foursome.
An iPad app would allow you to view your schedule and the free courts simultaneously on the same screen.
In the absence of an iPad app on the smaller iPhone screen the hamburger menu should open a slide-over window, so that when you view your schedule via the hamburger menu you can then click on the background window you were previously viewing (ie in most cases the ‘Book A Court’ window). In the current version you have to click more than once to get back to Book a Court. Particularly, since the carousel of Book a Court / Activities / Open Matches is bloody irritating, since it inevitably moves to the next option just as you press on it.
And I still have no idea how to work the waiting list function. Should there not just be an extra ‘Court’ or set of times below the actual Courts on the “Book a Court” screen where one clicks to join the waiting list for a free court when all the actual courts are already booked?
If you really wanted to add value you’d let a user book a court and select potential other players in order and the app would then prompt each of the potential players in order until it had assembled a foursome.
Show more
How do you sign up?
Can’t even get to the sign up part. How am I supposed to do that? I can’t login as I can’t sign up!
Hard work
App is pretty messy, things don’t flow easily, filtering matches needs to be improved
Dreadful
Compared to other Padel platforms, such as Playtomic, this app is well below par. Every function seems anti-user friendly, whether it be splitting payments between players, searching opponents profiles or just generally navigating around the app. Every aspect needs developing as this app really is awful.
Show more
Won’t let me log in
Have tried to register twice.. doesn’t allow me to log in - registration process is terrible and layout to capture details poor. What does Primary site mean ? Why is the house number after the address? Zip code - don’t you mean post-code?
Poor app
The app is not user friendly. It also lacks basic information as to what the various membership options actually give you. Furthermore, an icon appeared on the screen with no explanation as to what it meant.
I have contacted padelstars and to share my thoughts and their response was friendly and helpful. However, in my opinion, the app needs further development.
I have contacted padelstars and to share my thoughts and their response was friendly and helpful. However, in my opinion, the app needs further development.
Show more
Terrible app
This app is shocking, not user friendly and trying to compete with Playtomic but lacks real basics.
