Terrible
Useless unless you pay subscription
Response from developer
Thanks for the feedback. Paint Match is free to download and preview, and seeing your exact paint match (the brand and color name from our 120-brand catalog) is a paid Pro feature. That's what keeps the catalog current and the app in development. The lowest-cost option is a 1-week subscription, which you can cancel immediately after purchasing and still use for the full week. If you'd rather not subscribe at all, a one-time Lifetime purchase unlocks every Pro feature forever with no recurring charge. The price is always shown before you buy, and you can reach us anytime at v5cqpsj4e3u4@opayq.com.
Wildly incorrect
Colour names it recommended were for dulux colours unavailable in Australia
Response from developer
Fair points, thank you. You're right that the Dulux range in the app is the UK one, Dulux Australia is a different company with different colour names. This is fixed in the next update, and Dulux Australia's full range will be in the app. The other local brands are there in the meantime: Taubmans, Haymes, Wattyl, British Paints, Berger, Porter's and Solver, selectable in the brand picker. The greys are a camera issue: phones meter a big white wall down toward mid-grey, so the photo itself records grey. The Match Color tab fixes it, hold a sheet of white paper next to the wall and the app corrects the exposure and colour cast before matching. Results on whites are much better that way. Happy to match your photo for you if you contact us from the Saved tab.
Doesn’t work
Response from developer
We’re sorry the matches weren’t accurate for you. Camera-based color matching can be affected by lighting, shadows, glare, camera settings, and surface texture, so results are best when the color is photographed in bright, even, natural light without reflections. We’re continually improving the matching system and would appreciate the opportunity to review your results. Please contact us through the app’s support option with the photos and colors you tested so Customer Support can help.
Doesn’t work - don’t waste your money
Response from developer
We’re sorry the matches did not meet your expectations. Camera-based color matching is affected by lighting, shadows, reflections, camera processing, and the condition of the painted surface. For the best results, please photograph a clean, evenly lit area in neutral daylight, without direct sunlight or artificial lighting, and use the results as a guide to narrow down likely colors before confirming with physical paint samples. We’re always available through the in-app feedback option to troubleshoot problems and assist with refund requests. Developers cannot directly issue App Store refunds; requests can be submitted to Apple at https://reportaproblem.apple.com, and Apple makes the final refund determination.
