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PAK IDENTITY

PAK IDENTITY

by National Database and Registration Authority (NADRA)

11K ratings
1372 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • August 29, 2021
  • August 7, 2026

Features

Developer

National Database and Registration Authority (NADRA)
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PAK IDENTITY screenshot #1 for iPhone
PAK IDENTITY screenshot #2 for iPhone
PAK IDENTITY screenshot #3 for iPhone
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About

This service allows Pakistani citizens to apply for and manage their identity cards online. It offers a comprehensive solution for new applications, modifications, renewals, and replacements of CNICs and NICOPs. The app facilitates account creation, biometric verification, and document submission directly from your mobile device.

✓Apply for CNIC and NICOP
✓Modify, renew, or reprint identity cards
✓Biometric account creation and login
✓Mobile camera for photo and fingerprint capture
✓Digital signature capture
✓Document upload
✓Attester verification via OTP
Show original description

What users say

Summarized from real user reviews of PAK IDENTITY. Based on 11K reviews and a 4.5/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Convenient digital ID
  • 💡Useful app features
  • 👍Smooth application process

Negative things

  • 🐛Fingerprint scanning issues
  • 🐛Frequent crashes and errors
  • 🤔Confusing UI and navigation
  • 🤦‍♂️Lack of customer support
See all reviews
+1

What's New in PAK IDENTITY

5.7.0

August 7, 2026

• NCCIA complaint submission and tracking feature added. • OTP reset option provided during verification. • Bug fixes.

More

User reviews

Most RecentHighest RatedLowest Rated

Nadir

User friendly app
KheerasarKheerasar

So bad

It’s been a year trying to renew my id card and every time it keeps saying technical error
7283637272836372

Worst App For New Applications

Why can't we just take a simple picture. Why do we have to wait 1 minute for the picture to process and child isn't going to stand and listen when we have to take picture for new application.
AnnoyingCl0wnAnnoyingCl0wn

Biomaterial verification

Very difficult to fill out the application for new Nicop application. They can not create oak I’d account. Wife applied for him but
Biometrics verification for husband can’t be done as it is not showing.
Nor his sisters can verify. Applied 4 times times . Application was nor processed
NicgftyNicgfty

Abuzar

Very helpful
ZarrrrrrrrrrZarrrrrrrrrr
See 1367 more reviews

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User experience

🐞

Reported Bugs

4 issues

Blank screen after login

Bug

Fingerprint scanning not working

Bug

Repeated timeouts and connection issues

Bug

Inconsistent behavior across iOS and Android

Bug
✨

Requested Features

4 requests

Option to upload photos instead of live capture

Feature

Ability to renew NICOP/POC without biometric verification

Feature

Improved fingerprint scanning reliability

Feature

More intuitive user interface

Feature

FAQ

What is Pak Identity?

Pak Identity is NADRA's online service for Pakistani citizens to apply for identity cards. It provides an end-to-end solution for managing your CNIC and NICOP, including new applications, modifications, renewals, and reprints.

What types of identity documents can I apply for?

You can apply for a modification, renewal, or reprint/replacement of your CNIC (Computerized National Identity Card). Additionally, you can apply for a new NICOP (National Identity Card for Overseas Pakistanis), modify your existing NICOP, renew your NICOP, or get a reprint/replacement for a lost NICOP.

How much does it cost to use Pak Identity?

Based on the provided information, the app itself is free to download and use. Any associated costs would be for the identity document application fees, which are standard NADRA charges.

What are the key functionalities of the app?

Key functionalities include account creation with biometric verification, user login via biometrics (fingerprints/facial recognition), an inbox for applications, interactive data acquisition, ICAO-based photograph capture, fingerprint acquisition, digital signature capture, document uploads, and attester verification through OTP.

Who is the target audience for this app?

This app is designed for Pakistani citizens who need to apply for, update, or replace their national identity cards (CNIC) or their overseas identity cards (NICOP). It streamlines the application process for both residents and overseas Pakistanis.