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PAK IDENTITY

PAK IDENTITY

by National Database and Registration Authority (NADRA)

13K ratings
1535 reviews
💼 Business
Free

Details

Released
August 29, 2021
Updated
October 29, 2026

Features

Developer

National Database and Registration Authority (NADRA)
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PAK IDENTITY screenshot #1 for iPhone
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PAK IDENTITY screenshot #3 for iPhone
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About

This service allows Pakistani citizens to apply for and manage their identity cards online. It offers a comprehensive solution for new applications, modifications, renewals, and replacements of CNICs and NICOPs. The app facilitates account creation, biometric verification, and document submission directly from your mobile device.

✓Apply for CNIC and NICOP
✓Modify, renew, or reprint identity cards
✓Biometric account creation and login
✓Mobile camera for photo and fingerprint capture
✓Digital signature capture
✓Document upload
✓Attester verification via OTP
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What users say about PAK IDENTITY

Reviews of PAK IDENTITY are mostly negative: the Business app is rated 4.5/5 from 13K App Store ratings. What users like most: convenient digital ID, useful app features. Top complaints: fingerprint scanning issues, frequent crashes and errors. Summarized from real user reviews.

Positive things

  • 🚀Convenient digital ID
  • 💡Useful app features
  • 👍Smooth application process

Negative things

  • 🐛Fingerprint scanning issues
  • 🐛Frequent crashes and errors
  • 🤔Confusing UI and navigation
  • 🤦‍♂️Lack of customer support
See all reviews
+1

What's New in PAK IDENTITY

5.8.4

October 29, 2026

1. Upgraded biometrics capturing module. 2. Added ⁠reprint facility for Punjab Arms License. 3. ⁠Enhanced options for delivery address. 4. ⁠Updated Urdu font. 5. ⁠Bug fixes.

More

User reviews

Most RecentHighest RatedLowest Rated

Id reewel

Xcellent service
A1Aadi 12

Nicop Application

Some of the information regarding renewal of Nicop it’s hard to start which option to click whether it’s renewal or conversion that is confusing can you add one more option for renewal of Nicop rather than Identity card.
SSaddyzzz

Excellent

Easy life
SRSubia Rashid

Address Error

Address in Urdu field is not even letting me paste the translation from google, how am I supposed to write that in Urdu, card doesn’t even need that?
Eendoukai

Incompetent

Sent to wrong UK address (after paying 2 week executive which took 3 weeks. UK address at back of the card has Rawalpindi in it, no UK post code. Stop taking on staff with bribes and recruit the right staff to do the work.
MUMughal UK
See 1530 more reviews

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User experience

🐞

Reported Bugs

4 issues

Blank screen after login

Bug

Fingerprint scanning not working

Bug

Repeated timeouts and connection issues

Bug

Inconsistent behavior across iOS and Android

Bug
✨

Requested Features

4 requests

Option to upload photos instead of live capture

Feature

Ability to renew NICOP/POC without biometric verification

Feature

Improved fingerprint scanning reliability

Feature

More intuitive user interface

Feature

FAQ

What is Pak Identity?

Pak Identity is NADRA's online service for Pakistani citizens to apply for identity cards. It provides an end-to-end solution for managing your CNIC and NICOP, including new applications, modifications, renewals, and reprints.

What types of identity documents can I apply for?

You can apply for a modification, renewal, or reprint/replacement of your CNIC (Computerized National Identity Card). Additionally, you can apply for a new NICOP (National Identity Card for Overseas Pakistanis), modify your existing NICOP, renew your NICOP, or get a reprint/replacement for a lost NICOP.

How much does it cost to use Pak Identity?

Based on the provided information, the app itself is free to download and use. Any associated costs would be for the identity document application fees, which are standard NADRA charges.

What are the key functionalities of the app?

Key functionalities include account creation with biometric verification, user login via biometrics (fingerprints/facial recognition), an inbox for applications, interactive data acquisition, ICAO-based photograph capture, fingerprint acquisition, digital signature capture, document uploads, and attester verification through OTP.

Who is the target audience for this app?

This app is designed for Pakistani citizens who need to apply for, update, or replace their national identity cards (CNIC) or their overseas identity cards (NICOP). It streamlines the application process for both residents and overseas Pakistanis.