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PAK IDENTITY

PAK IDENTITY

by National Database and Registration Authority (NADRA)

11K ratings
1411 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • August 29, 2021
  • August 24, 2026

Features

Developer

National Database and Registration Authority (NADRA)
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PAK IDENTITY screenshot #1 for iPhone
PAK IDENTITY screenshot #2 for iPhone
PAK IDENTITY screenshot #3 for iPhone
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Reviews summary↘︎
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❓5 answered
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About

This service allows Pakistani citizens to apply for and manage their identity cards online. It offers a comprehensive solution for new applications, modifications, renewals, and replacements of CNICs and NICOPs. The app facilitates account creation, biometric verification, and document submission directly from your mobile device.

✓Apply for CNIC and NICOP
✓Modify, renew, or reprint identity cards
✓Biometric account creation and login
✓Mobile camera for photo and fingerprint capture
✓Digital signature capture
✓Document upload
✓Attester verification via OTP
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What users say

Summarized from real user reviews of PAK IDENTITY. Based on 11K reviews and a 4.5/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Convenient digital ID
  • 💡Useful app features
  • 👍Smooth application process

Negative things

  • 🐛Fingerprint scanning issues
  • 🐛Frequent crashes and errors
  • 🤔Confusing UI and navigation
  • 🤦‍♂️Lack of customer support
See all reviews
+1

What's New in PAK IDENTITY

5.7.4

August 24, 2026

1. Bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Khalid

Excellent very efficient and best I have ever experienced tech wise
ratings_tamsratings_tams

Dr hussain

Bad app. Device binding is a good idea but even when you contact support they can’t sort it out so you update your device no one has the same device all the life time ! Can’t use the service without access
bk1656bk1656

Good Service

I think proof of life service looks outstanding
Mahboob SyedMahboob Syed

Best App ever released by Pakistan Goverment

This app is so amazing, very easy to use and makes the whole process of renewing and getting id very easy
AbdulR14AbdulR14

Excellent & Fast Service

Smooth and quick process! Applied for FRC and completed payment easily through 1Bill. Very user-friendly app and hassle-free experience. Highly recommended!
Mralivlog06Mralivlog06
See 1406 more reviews

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User experience

🐞

Reported Bugs

4 issues

Blank screen after login

Bug

Fingerprint scanning not working

Bug

Repeated timeouts and connection issues

Bug

Inconsistent behavior across iOS and Android

Bug
✨

Requested Features

4 requests

Option to upload photos instead of live capture

Feature

Ability to renew NICOP/POC without biometric verification

Feature

Improved fingerprint scanning reliability

Feature

More intuitive user interface

Feature

FAQ

What is Pak Identity?

Pak Identity is NADRA's online service for Pakistani citizens to apply for identity cards. It provides an end-to-end solution for managing your CNIC and NICOP, including new applications, modifications, renewals, and reprints.

What types of identity documents can I apply for?

You can apply for a modification, renewal, or reprint/replacement of your CNIC (Computerized National Identity Card). Additionally, you can apply for a new NICOP (National Identity Card for Overseas Pakistanis), modify your existing NICOP, renew your NICOP, or get a reprint/replacement for a lost NICOP.

How much does it cost to use Pak Identity?

Based on the provided information, the app itself is free to download and use. Any associated costs would be for the identity document application fees, which are standard NADRA charges.

What are the key functionalities of the app?

Key functionalities include account creation with biometric verification, user login via biometrics (fingerprints/facial recognition), an inbox for applications, interactive data acquisition, ICAO-based photograph capture, fingerprint acquisition, digital signature capture, document uploads, and attester verification through OTP.

Who is the target audience for this app?

This app is designed for Pakistani citizens who need to apply for, update, or replace their national identity cards (CNIC) or their overseas identity cards (NICOP). It streamlines the application process for both residents and overseas Pakistanis.