PAK IDENTITY User Reviews

PAK IDENTITY
PAK IDENTITY
National Database and Registration Authority (NADRA)

Customer Experience

Positive experience26.3% of reviews
Neutral5.3% of reviews
Negative experience68.4% of reviews

~ Based on 1,411 written reviews from the US App Store.

What users say

Is PAK IDENTITY Safe?

PAK IDENTITY appears safe based on user ratings. AppsHunter Safety Score for PAK IDENTITY is 90/100.

This assessment is based on 11,107 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.4% of ratings point to a safe experience
2.5% of ratings suggest some concerns
10.2% of ratings point to a risky experience

~ Based on 11,107 App Store ratings for PAK IDENTITY.

Is PAK IDENTITY Legit?

PAK IDENTITY appears to be a legitimate app. AppsHunter Legitimacy Score for PAK IDENTITY is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Khalid

Excellent very efficient and best I have ever experienced tech wise

Dr hussain

Bad app. Device binding is a good idea but even when you contact support they can’t sort it out so you update your device no one has the same device all the life time ! Can’t use the service without access

Good Service

I think proof of life service looks outstanding

Best App ever released by Pakistan Goverment

This app is so amazing, very easy to use and makes the whole process of renewing and getting id very easy

Excellent & Fast Service

Smooth and quick process! Applied for FRC and completed payment easily through 1Bill. Very user-friendly app and hassle-free experience. Highly recommended!

Nadra

Great invention

THANK TO GOVERNMENT FOR THIS LANDMARK STEP

I have served in Pakistan Armed Services Board and know the problem of pensioners very well. They sometimes go through difficult travelling and spend hand some amount of money just to prove that they are alive. A badly needed service has been activated for which government and ministry of interior deserves appreciation. Thanks for being thoughtful for your old friends
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Logging and life certificate

Excellent application very simple and supportive

Good

Good and easy to access

Best Pakistan Govt App

I’m very impressed with this App socially the Digital ID document (CNIC) and other smart features.

Loved the seamless experience

i feel good using this app from and the process is easy and seamless

Useless App

This app is completely useless. I’ve been trying since this morning to create an account, but I still haven’t received the OTP not on my phone and not even by email. I’ve tried multiple times with no luck. Very frustrating and a huge waste of time. Please fix your verification system!

CNIC/NIC renewal challenges

The process of renewing using the Pak ID app is challenging and user unfriendly. You cannot even ask a straight question about why the application is held up or incomplete. Whoever wrote this software should be fired!

Headache

The Pak ID app is incredibly slow. I applied for my NADRA card under the normal process, with a stated turnaround time of 25 days. With only seven days left, my status hasn't been updated and there's been no communication. Additionally, customer support states that complaints can only be filed after the processing time has passed, even though my travel date is approaching. This app is completely unreliable for updates." Would you like to make any adjustments to this?
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This app gave me a headache

I need NICOPs so we can travel. This app sucked all the excitement out of our trip. It also reminded us of why we haven’t travelled to this country in a decade.

The app is slow, buggy, and genuinely difficult to understand.

I reached the end of the NICOP form after hours of trying and then it says to validate biometrics from a sibling or parent.

Then when I finally got my brother to do the biometrics, the app crashed. And now the NICOP application says Submitted. But everything is completely frozen.

Did it actually go through? I’m lost.

The state of this app is a reflection on the state of this country. Shame on the government for producing garbage like this in this day and age.
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Defective app

This app asks redundant info multiple times & once you have typed in all members seeking pakistan visa, gets stuck on 6/17 keep asking to provide father & mother info & there is no where to type in that info.

NADRA +BIO VERIFICATION

Delighted with this app. Very efficient and accessible. Live phone call received from official during application. The person was extremely helpful, patient and efficient. Love the way Pakistani officials are dealing with the public.
Pakistan Zindabad!

app is quite good and easy to use

love it

Terrible User Experience

There is no option to upload a standard, professionally taken passport-sized photo. The built-in photo-taking process is extremely inconvenient, even when all the provided instructions are followed correctly.

Mr

Very easy to use and navigate