Pakistan Citizen's Portal User Reviews

Customer Experience

Positive experience26.5% of reviews
Neutral8.4% of reviews
Negative experience65.1% of reviews

~ Based on 562 written reviews from the US App Store.

What users say

Is Pakistan Citizen's Portal Safe?

Pakistan Citizen's Portal has mixed safety signals based on user ratings. AppsHunter Safety Score for Pakistan Citizen's Portal is 59/100.

This assessment is based on 790 user ratings, with an App Store average of 2.9/5.

Safety Analysis

45.1% of ratings point to a safe experience
5.7% of ratings suggest some concerns
49.2% of ratings point to a risky experience

~ Based on 789 App Store ratings for Pakistan Citizen's Portal.

Is Pakistan Citizen's Portal Legit?

Pakistan Citizen's Portal appears to be a legitimate app. AppsHunter Legitimacy Score for Pakistan Citizen's Portal is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unable to upload documents

Very pathetic app . Unable to upload documents despite being the mentioned size. It said that it uploaded successfully but when i open the complaint it shows no attachment.

worst app/ complaint form not working web or mobile app crashes

mobile app is crashing since weeks no update no fix , web application also not allowing to submit form, icons are not even loaded , this shows seriousness of government to resolve citizens issues

Corrupt service

No rule of law corrupt country and service avoid.

Extremely Poor Service & No Response to Complaint

This has become a completely third-class service. Earlier, this application was reliable, fast, and kept customers updated step by step, but now the service is absolutely pathetic.

I submitted my complaint on 7 May, and even after several days there has been no response, no action, and not even a simple update that it has been forwarded to the concerned department.
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Glitch

Hello sir app is not working properly

Not working

I I’m trying to get verified but didn’t receive verification code through email

Crash

When i try to enter in complaint option app is crashed every time

Very slow and low level app

Very slow and low level app. Not user friendly. Works really slowly

Keeps crashing

App keeps crashing when complaint section is selected.

Pathetic

Just like Pakistanis this app is pathetic and no good completely corrupt and incompetent!

It‘s 2025

Horrible Developers at work here. What a headache!

Mohammad Ghouri

The App is not opening, also when it was working I cannot open the icon to leave any negative thoughts and suggestions. Please guide.
Keep blocking my access and asking to download new versions of the app .

Worst experience ever.

Useless application

This application is useless and waste of money of government complaints are only forwarding next to next and end result the concerned institution close the complaint without valid reason better to close this application no hope for any solution of any problem

Not usable

When I open the application, it shows me a grey screen. Slightly on the right of my screen is the homescreen visible.
I cant use it

ZK UK

Good Service

Immediate Action

Very happy for quick and prompt actions of any complaints. Highly satisfied with their work. Thank you for this online portal

Updating

Update your app. It doesn’t work 95%

Update please

Not working this app

Application crash when I click on complains

Application crash when I click on complains

App shutdowns

Anytime i open my complaints in the app , the App shutdowns.
FIX IT.