Worst customer service ever
Ok this is the worst game I have ever played. The game is fun but I lost my account just because they switched the app. Also if you don’t spend money on this game it’s trash.
Restart
My game has restarted three separate times despite the creators saying they fixed the bug.
Wow
Literally unplayable, game crashes every minute.
Unaddressed Harassment and Poor Customer Support
I’ve been playing Palace Rule for a long time, but I’m deeply disappointed by how the game handles player safety. A certain player has been using multiple accounts to target and bully another gamer, repeatedly labeling them with offensive names and posting abusive comments meant to harass and shame.
Despite reporting this issue multiple times, the customer service only responds with copy-paste replies and has taken no real action to stop this harmful behavior. It’s extremely disheartening to see such toxic actions go unchecked in a game with so many dedicated players.
If the developers truly care about their community, they need to take harassment reports seriously and enforce clear rules to protect players
Despite reporting this issue multiple times, the customer service only responds with copy-paste replies and has taken no real action to stop this harmful behavior. It’s extremely disheartening to see such toxic actions go unchecked in a game with so many dedicated players.
If the developers truly care about their community, they need to take harassment reports seriously and enforce clear rules to protect players
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Outrageous
I dared to ask for a refund for buying gold in this game because I bought the wrong product in game with it. Didn’t even use said in game product. Next thing I know they’ve frozen my game and I can only get it reinstated by paying them again for the refund I had approved. Spent thousands on this game already. Down the drain. Waste of time.
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