Great product.
Love the palm tech app. Easy to use and easy to make it work for you. Great tool to use for keeping you in a rhythm on your inspections. Wish it would have an invoice client option and a video recording option. That would make it just perfect.
KT
I have many years experience in business and will readily admit to being cyber-challenged.
Dominic Castellano is hands down The Best “help desk” I.T. Professional I’ve ever worked with.
He handles my questions and issues professionally and quickly....no matter how inane they might be. There’s NEVER any condescension (believe me that’s unusual) he just guides me through my problem and moves on.
He’s very much an asset to Palm Tech. Whenever I’m asked by other inspectors what program I use I always add to the recommendation that “they have the BEST help desk out there.”
Thanks
KT
Dominic Castellano is hands down The Best “help desk” I.T. Professional I’ve ever worked with.
He handles my questions and issues professionally and quickly....no matter how inane they might be. There’s NEVER any condescension (believe me that’s unusual) he just guides me through my problem and moves on.
He’s very much an asset to Palm Tech. Whenever I’m asked by other inspectors what program I use I always add to the recommendation that “they have the BEST help desk out there.”
Thanks
KT
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Horrible
This is hands down the worst inspection software I have utilized. You can only upload one photo at a time, it’s extremely confusing to any level of computer savvy user, it does not work well with MAC / APPLE users (you have to buy an additional program). They also only offer a 30 day refund window because it takes months to even be a novice user of their program. It’s a hot pile of garbage.
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Inspection Sofrware
This is by far the easiest software with the most features for the money.
I’ve been using Palm-Tech for almost twenty years and it’s never failed me....
I’ve been using Palm-Tech for almost twenty years and it’s never failed me....
Best Home Inspection software
I’ve been a home inspector for 26 yrs. I’ve used an old generic software for my reports. Very time consuming. A few of my competitors use Palm Tech. So I researched them. Palm tech is very customizable. It took me awhile to customize to my specs. Online tutorials are very helpful! I now have my night and weekends free of typing reports! Very easy to use. I am using an iPad on Inspections. I can take photos with my iPhone and easily air drop pics into report so I don’t have to carry my iPad in attic, crawl spaces or roofs! This software has been a life saver for me. Highly recommended
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Ease of use, tech support Bankers hours
I like the soft wear but hate the support. Early on I had a question at 505 on a Friday afternoon and could not get ahold of anybody till Mon 9 am, very frustrating!!!!
Updated to version 8. There are some great improvements and one big frustration!! In version 7 once you took a pic using an I pad you could use your finger to make an arrow on the picture, a mark up. Now in version 8 you have to hit an icon at bottom of screen go to another page and make your arrow. I put an average of 20 pictures in my report average 12-15 reports a week. Do the math a lot of unnecessary back and forth!! I do mot consider this an upgrade!!
Updated to version 8. There are some great improvements and one big frustration!! In version 7 once you took a pic using an I pad you could use your finger to make an arrow on the picture, a mark up. Now in version 8 you have to hit an icon at bottom of screen go to another page and make your arrow. I put an average of 20 pictures in my report average 12-15 reports a week. Do the math a lot of unnecessary back and forth!! I do mot consider this an upgrade!!
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Overall a good program. Needs improvements!
There should be a way to customize the reports from the app, like on a IPad or phone. You shouldn’t be limited to making those kind of changes on a PC.
Speaking of PC the program is not supported on a MAC computer. Software that is not available on the both of the largest platforms is ridiculous and outdated.
If there was a way to transfer the entered general information page to a database for business tracking and promotional purposes then it might be closer to NspectPro.
I sure wish the company would make these updates. If they did, it would be nearly impossible for other companies to get even close to this program, but.....
Speaking of PC the program is not supported on a MAC computer. Software that is not available on the both of the largest platforms is ridiculous and outdated.
If there was a way to transfer the entered general information page to a database for business tracking and promotional purposes then it might be closer to NspectPro.
I sure wish the company would make these updates. If they did, it would be nearly impossible for other companies to get even close to this program, but.....
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Like it, LIKE IT A LOT
Makes the inspection move along smoothly without a hitch. Love the drop down to add comment and info with just a click.
Historical preference
2017 is the end of my 29th year of inspecting homes. When digital inspection software became the norm I chose Palm-Tech because of the advanced software and customer service. Palm-Tech remains my choice as this part of the inspection business has changed greatly over the past 10 years and they continues to make improvements - I frequently test competitive apps but they are best in the industry. V8 is a winner.
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Best Inspection software
I did extensive research before I purchased Pal Tech. I spoke with two home inspectors using Palm Tech. They highly recommended it and I have not been disappointed. Their tech support is top shelf. Courteous and knowledgeable staff that are always able to resolve my user issues. I been using the software for three years now and would highly recommend it to a new inspector or one with years of experience. The reports give customers an easy to read document that serves as the best advertisement for my company. The customizable comments have reduced inspection time from my initial start-up. The company and their product is a Porsche or Mercedes in a field of Fords and Chevys. Not that I drive either of the first two. Look no further. Buy great software and white glove customer support.
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The best for the money
I've been using Palm-Tech since I started inspecting 5 years ago. I love the software and more importantly my customers LOVE how easy the reports are to read and understand. I was able to customize my reports with bigger pictures and custom verbiage to make them my own. Dealing with customer support has always been a breeze. Twice now my laptop has died and I've had to install all my programs from scratch, but I just let palm-tech know and they email me out the Palm-Tech download link so my business doesn't miss a beat.
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Great app and better service
I have been using this program for a couple years now and have found it easy to learn and any questions where answered by a great staff at Palm-Tech.
Ok
There are a few glitches that are very annoying while doing an inspection. Very slow moving from screen to screen. Freezes up about once every 5 inspections. If you enter a narrative comment and then change it, it changes it back when you move on to the next screen. Very annoying. Can't rotate a pic??? That is a clear defect, that one would think they would fix with an update. I know, maybe they will fix it, and then charge $599 to get the update!
Don't waste your money. I would change software if I didn't have me and my guys already used to this process.
Don't waste your money. I would change software if I didn't have me and my guys already used to this process.
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Component merge fields
The app looks like it would be extremely useful, but the component and line merge fields available in the desktop version do not translate to the app. Custom templates that use these features cannot be opened on the app. This is a huge shortcoming of a useful program.
Works great
Very compatible with app on iPad and PC. Works great through all aspects!
Demo
iCloud user name is not long enough for Apple's ID. When I just pass on that issue it crashes on the second screen. Wow! Really???
Reinspect
Good overall good app. However, needs to be quicker and more responsive on iPad. Also need ability to perform reinpections. Previous inspection Info does not up load from desk top to cloud for reinspection.
Needs PDF
Several I prove nets have been made, I have been using this product since version4. Works great on an Ipad Mini, took some getting used, very fast once I adapted to the AP version. If it was able to convert to a PDF in the AP it would be the best product out there.
Work on the PDF Conversion.
Work on the PDF Conversion.
Property prep
A little slow to update features but I have been using this program for many years and love it.
No photos?!?!
Overall, very useful. But every time I try to take a photo through the program using my iPhone, I get kicked out of the app. I haven't had the same problem from my iPad, but wish I had the flexibility when maneuvering through an attic or mucking around a crawl space to use my smaller device without fear of losing my data.
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