PANYNJ Virtual Taxi Dispatch

PANYNJ Virtual Taxi Dispatch

Taxi app to get a dispatch

139 ratings
45 reviews
Free

Details

  • Released
  • Updated
  • March 19, 2024
  • June 12, 2024

Features

PANYNJ Virtual Taxi Dispatch screenshot #1 for iPhone
PANYNJ Virtual Taxi Dispatch screenshot #2 for iPhone
PANYNJ Virtual Taxi Dispatch screenshot #3 for iPhone
PANYNJ Virtual Taxi Dispatch screenshot #4 for iPhone
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About

This app helps taxi drivers manage their queue and receive dispatches for passenger pickups at terminals. Drivers can reserve a spot in the queue and receive notifications for terminal reassignments.

Reserve spot in queue
Receive terminal dispatches
Passenger pickup notifications
Terminal reassignment alerts
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What users say

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What's New in PANYNJ Virtual Taxi Dispatch

1.1

June 12, 2024

Updated Privacy Policy.

User reviews

Try TLC HERO App instead

I couldn’t even log in. Looks like the system is from 1997. All the money PANYNJ collect and this is where they wasted.

Try TLC HERO App. I found it very useful for taxi queue and flights tracking.

Sucks🤢

This app is terrible. GPS and location tracking fail constantly, making it impossible to join queues properly. Drivers lose time and money because of these bugs. The app is slow, outdated, and unreliable. Please fix the location system and improve stability.

When will you have a good service for a TLC driver???

Worst Airport Queue System for TLC Drivers in New York

This is by far one of the most frustrating and unfair apps for TLC drivers in New York. The airport queue system is a complete disaster. You can wait for hours just to get into the queue, and sometimes it takes up to a full day before you’re even able to accept a ride.

The process is extremely difficult and unclear. You move closer to the airport hoping to receive requests — and suddenly the trip disappears. No explanation. No transparency. No consistency.

Going online is another nightmare. You have to press the button over and over again because the app keeps glitching or kicking you out. It feels unstable and unreliable, especially when drivers depend on it to make a living.

Drivers waste gas, time, and energy dealing with this broken system. There is no proper support and no clear explanation of how rides are distributed.

Very disappointing experience. TLC drivers deserve much better than this.
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Can we please delete this

Hate jt

Br js gimme it

Pls lemme get in the queue

Developer apps

User experience

🐞

Reported Bugs

12 issues

GPS and location tracking fail constantly

Bug

App keeps glitching or kicking drivers out

Bug

Trips disappear without explanation

Bug

App crashes frequently

Bug

Queue automatically gets removed after joining

Bug

App glitches and removes drivers from the queue randomly

Bug

App says queue is full when it's online

Bug

App crashes all the time

Bug

App is too slow

Bug

App kicks users out of the queue for being too close to CTH

Bug

App needs an update, not letting users into the queue

Bug

App crashes many times, causing loss of turns

Bug

Requested Features

10 requests

Fix the location system and improve stability

Feature

Improve the airport queue system for TLC drivers

Feature

Provide clear explanations for ride distribution

Feature

Implement a better system for joining the queue

Feature

Create a second queue section for notifications

Feature

Add an FAQ section for app usage

Feature

Display total capacity and current number of cars in queue

Feature

Indicate queue time in minutes or AM/PM format

Feature

Allow one driver per queue entry per 24 hours

Feature

Implement an automatic addition to the main queue when a spot opens

Feature

FAQ

What does the PANYNJ Virtual Taxi Dispatch app do?

This app allows taxi drivers to join and reserve a spot in a virtual queue for passenger pickups. It dispatches drivers to specific terminals when it's their turn and provides notifications for any reassignment to different terminals.

How do taxi drivers use this app?

Drivers join the app to reserve their place in the queue. When arriving at the Central Taxi Queue, the app will dispatch them to a terminal for passenger pickup. They will also receive alerts if they are reassigned to another terminal.

Is this app free to use?

Based on the provided information, the app is free to use. There are no mentions of in-app purchases or subscription fees.

What are the benefits of using this app for taxi drivers?

The app streamlines the dispatch process by allowing drivers to reserve their spot in the queue virtually. This can lead to more efficient passenger pickups and reduce waiting times at terminals.

Where can I find information about data collection and privacy?

You can refer to the PANYNJ Privacy Statement for details on data collection and use. The link provided is https://www.panynj.gov/privacy-statement-mobile-apps.html.