Beautiful Invitations. Terrible User Experience.
I’ve hosted plenty of parties and used digital invitations many times. Paperless Post has been the worst experience I’ve had with an invitation platform.
I paid for the service because I wanted a beautiful digital presentation to deliver original invitations with the traditional envelope experience. The design delivery was lovely. Everything after that has been unnecessarily frustrating.
Finding invitation links, resending invitations, and helping guests locate their original invitations should be SIMPLE. Instead, the interface turns basic event management into an exercise in patience.
I’m comfortable navigating complicated digital systems. This isn’t a matter of learning how to use technology. It’s poor user-interface design.
For a paid platform, that’s unacceptable.
My advice? Don’t confuse beautiful presentation with a well-designed service. Paperless Post may deliver the former, but in my experience, it falls remarkably short on the latter.
Next time, I’ll make time to send the paper invitations.
I paid for the service because I wanted a beautiful digital presentation to deliver original invitations with the traditional envelope experience. The design delivery was lovely. Everything after that has been unnecessarily frustrating.
Finding invitation links, resending invitations, and helping guests locate their original invitations should be SIMPLE. Instead, the interface turns basic event management into an exercise in patience.
I’m comfortable navigating complicated digital systems. This isn’t a matter of learning how to use technology. It’s poor user-interface design.
For a paid platform, that’s unacceptable.
My advice? Don’t confuse beautiful presentation with a well-designed service. Paperless Post may deliver the former, but in my experience, it falls remarkably short on the latter.
Next time, I’ll make time to send the paper invitations.
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Fake phishing invites
Recently I received 2 fake emails that look like they are from your service. Luckily they looked suspicious so I didn’t open and sent a text to the people they were supposed to be from. They confirmed they were fake. Just a warning to people to be vigilant. Both the “senders” were people I know.
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someone sent me an invite
to open the invite in web it redirected to google account login, then said i couldnt
so i downloaded the app
the app couldnt find the invite
opening the link from the email doesnt redirect to the app?
overly complicated for no reason tbh, i still dont know what the invite is for because i cant see it
so i downloaded the app
the app couldnt find the invite
opening the link from the email doesnt redirect to the app?
overly complicated for no reason tbh, i still dont know what the invite is for because i cant see it
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Pointless Post
Completely unnecessary more work than required. Paid for a “free” service when it could have been a simple text. Should have been free. Will never use this service again. Does not include full list of recipients. Names did not show when sent to recipients. Impossible to tell when families were invited.
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Pretty good
I like most of the features, I like that there’s a truly free option, I wish I could reorder the RSVP questions instead of having to delete and rewrite them. Kind of tricky to tell which fonts/options are free and which are paid.
Confusing app
I thought this would be a simple app. I have to continue to buy coins to see my guest list. I think I paid over $30 bucks to send out invites for my son’s birthday party.
Scam
Scammer and Hacker app. Please don’t download the app
Removed Apple Payment
They silently removed payment by Apple. You are now taken to a website to remotely give your credit card information over the Web
Been a user for 6 years. But now deleting this app
Also - fix your broken UI already
Been a user for 6 years. But now deleting this app
Also - fix your broken UI already
Invite heaven
It’s incredibly easy to use, and so many incredible options! It’s heaven for people who have a hard time creating something of their own, or who need an idea.
So classy and thorough at the same time!
Such an elegant way to invite to and manage events. Has so many features and ways to make it as personal and specific as necessary or as broad and wide as desired. Highly recommended!
Expensive
Since when did this become so much more expensive? Great designs but at a price!
Confusing charging practices
The “coins” they require to send your list add up with the simple touch of a tab. No confirmation of charges or why the charges keep going up. $30 for a guest list of 10 is excessive. I was charged 2 different times and customer service was nowhere to be found. Phone number leads to voicemail and no email confirmation to messages sent to customer service. Cards are cool but the process is deceitful.
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This is a VIRUS
I got an email from this thing and it had hijacked my gmail
DO NOT TRUST THIS
it is a trash scam
DO NOT TRUST THIS
it is a trash scam
Paperless Post Plus Scam
I kept trying to create the shareable link and it kept wanting to add on the Paperless Post plus for 200 coins. I continued to back out only to discover it charged me the 200 coins, even though I did not want or need Paperless Post plus.
Difficult to navigate
This site is incredibly cumbersome. Some of the features are circular and when you go to a page, it tells you you can’t be there and then you go back and it takes you to that same page again. Features are not well labeled. And trying to share it with friends and family has been totally labororious. I’m only continuing because I’m so invested.
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The absolute best
I have used Paperless Post invitations for the last 3 to 4 years for any invitation that I needed for any special event any special day and has been so easy and understandable for the people invited and also me as a host love them
Awful hidden fees
200$ to send custom invite.
Can be frustrating and confusing for guests
I sent my save the dates on paperless post. When you send your guests upstate’s it’s very confusing for them as almost no one can figure out the “tap to view” feature. I wish it sent my updates as an actual sms. Also- I tried to send out everyone my wedding website and they do not make links clickable in their messages. It was a very expensive e-vite that was supposed to save me time from texting everyone, but now I have to do it anyway because of many complaints of confusion.
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Great App but sometimes editing is glitchy
Great App but sometimes editing is glitchy
Coins?
This is the most ridiculous way to charge us for using your service. I keep on having to buy more coins to send my invite out. And once I made it and sent it, it’s too late to go to another service. Never again. I could have bought and mailed out custom invites with the amount of money I’ve spent on coins
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