Paramount+ User Reviews

Customer Experience

Positive experience33.1% of reviews
Neutral7.4% of reviews
Negative experience59.5% of reviews

~ Based on 4,665 written reviews from the US App Store.

What users say

Is Paramount+ Safe?

Paramount+ appears safe based on user ratings. AppsHunter Safety Score for Paramount+ is 92/100.

This assessment is based on 926,076 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.1% of ratings point to a safe experience
2.2% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 926,076 App Store ratings for Paramount+.

Is Paramount+ Legit?

Paramount+ appears to be a legitimate app. AppsHunter Legitimacy Score for Paramount+ is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Laggy

We’re enjoying the content but the loading time when launching the app and between episodes is ridiculously slow. We end up exiting out and manually starting the next episode. We’ve followed the steps on the /streamingdevicehelp and it hasn’t made it better. Makes for a frustrating viewing experience.
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Buggy app

Doesn’t remember what I’ve watched already. Screen goes completely black and useless when using air play or cast. Sound goes blank randomly when using air play

Terrible app-just buy your subscription on Apple TV or Prime video

This app is unbelievably glitchy and low quality, especially if you’re trying to stream on smart tvs or using a smart stick like Roku or fire stick. Constant black screens, error codes, or the entire app freezing.

Solve your heartache and annoyance and buy the subscription to paramount+ using prime video or Apple TV so you can view the content using their app interfaces and skip the errors!
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Slow

Its a good streaming app but everything takes forever to load and then when i do load in i dont even get past the add and it says there was an error i can't watch anything

Doeboi’s Review

This app is the bomb!

I like South Park

Genuinely I just use it to watch South Park or whatever but paramount+ is definitely my favorite streaming up because of that, I can also watch the ninja turtles which is pretty cewl

Connection and constant issues

This app is garbage. It’s always having issues with connection. I have a wired connection and no issues with any of the other streaming services I use.

The error code 3005 is bogus and I think Paramount wants to shift blame in how bad their app is.

Oh and they’ll completely waste your time with all the steps they tell you to go through to fix it.
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Great app!

This app has lots of options and things to watch especially when bored! I’m hooked

Disappointing!

Hey! So why is this app complete garbage on my TV's? There's always some sort of delay, glitch or an error. It's disappointing because I'd rather show my kids older educational shows than the newer content we have today. Don't waist your time downloading this app on your tv's. Every year I revisit this app hoping they fix the errors, but they never do. So they also don't seem to care about their viewers.
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Titanic

10/10

Customer service needs improvement

After purchasing a new Paramount+ subscription, I realized that I already had a subscription active through Walmart+. I immediately canceled the new subscription after realizing my mistake, contacted support to request a refund, and provided proof of my existing subscription through Walmart+. After waiting two weeks for my "case" to be "investigated", Paramount+ emailed me and said they will not refund me because the charges are valid based on the terms of service. It seems like a very unprofessional practice to use the TOS as an excuse to keep my money when clearly I made a mistake of paying for duplicate subscriptions. Also, why even ask me for the details and proof of my existing subscription just to deny me a refund? Overall terrible experience with customer support of this app.
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4 stars, pretty good

I think Paramount+ is a good app. I just kinda only got it to watch kora 🤪, I do wish you could have more downloads, I would say if you’re thinking about getting Paramount+ you should get the app

Extremely frustrating and unnecessarily difficult to cancel

I recently tried to cancel the auto-renewal for my Paramount+ subscription, which I originally signed up for exclusively through my Roku TV. I expected cancellation to be simple. Instead, it was one of the most frustrating subscription cancellation experiences I've ever had.

Apparently, when you subscribe through Roku, you can't simply cancel it through your phone, the Roku app, a computer, or even through the Paramount+ app on your Roku TV. After looking through all the normal places I would expect to find a cancellation option, I repeatedly hit a dead end.

I eventually discovered that I had to hover over the Paramount+ app in my Roku app library, press the special ⭐ button on the Roku remote, and then find "Manage your subscription" in the additional options. That's where I was finally able to turn off the auto-renewal.

How is someone supposed to know that?

The fact that the cancellation option is buried behind a button on the physical remote, rather than being clearly accessible through the app, account settings, website, or normal subscription management screens, is incredibly frustrating. I consider myself reasonably comfortable with technology, and I still had a difficult time figuring it out.

It also makes me wonder how many people — particularly elderly or less tech-savvy customers — simply don't know how to cancel their subscriptions and continue getting charged because they can't find the cancellation option.

The whole experience left me feeling like cancelling was intentionally made much harder than signing up. Whether that was the intention or not, that's certainly how it felt as a customer.

Roku and Paramount+ need to make subscription cancellation straightforward and accessible through the same types of devices and account settings customers use to manage everything else.
Signing up shouldn't be one click while cancelling requires knowing a hidden Roku remote shortcut.

Very frustrating experience.
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Ads while paused is BS

Placing ads when I pause when I pay for no ads is complete and total BS.

TY

THANK YOU ☺️ little glitchy
But great!

Garbage

Do not get Paramount+ unless all you wanna watch is ads, they give you six ads at a time to watch. That’s absolutely absurd for a service that you pay for. 1 episode of survivor equals 20-30 ads.

Terrible App

This app won’t open shows that I try to watch and getting support is not a thing with this company.

Often can’t download

I should be able to download, but they have a problem with ghosts filling up the allotted number of downloads. I’m now completely unable to download anything, and none of the fixes offered online work anymore. I have canceled my subscription, and when I get to the end of what I’ve paid for, I might try again with a different email address. This has been an ongoing issue for ages, and I don’t know why they don’t fix it.
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The best

I love Paramount+. It’s perfect for my daughter. She loved watching all the little cartoons and everything.

STOP MAKING PEOPLE REWATCH ADS FOR REWINDING

If someone wants to rewind a show, they should not have to rewatch the ad they’ve already completed watching in their session. Treat it like television, I wanted to rewind, I can fast forward through the commercials I’ve already watched. This is getting ridiculous.