Laggy
Buggy app
Terrible app-just buy your subscription on Apple TV or Prime video
Solve your heartache and annoyance and buy the subscription to paramount+ using prime video or Apple TV so you can view the content using their app interfaces and skip the errors!
Slow
Doeboi’s Review
I like South Park
Connection and constant issues
The error code 3005 is bogus and I think Paramount wants to shift blame in how bad their app is.
Oh and they’ll completely waste your time with all the steps they tell you to go through to fix it.
Great app!
Disappointing!
Titanic
Customer service needs improvement
4 stars, pretty good
Extremely frustrating and unnecessarily difficult to cancel
Apparently, when you subscribe through Roku, you can't simply cancel it through your phone, the Roku app, a computer, or even through the Paramount+ app on your Roku TV. After looking through all the normal places I would expect to find a cancellation option, I repeatedly hit a dead end.
I eventually discovered that I had to hover over the Paramount+ app in my Roku app library, press the special ⭐ button on the Roku remote, and then find "Manage your subscription" in the additional options. That's where I was finally able to turn off the auto-renewal.
How is someone supposed to know that?
The fact that the cancellation option is buried behind a button on the physical remote, rather than being clearly accessible through the app, account settings, website, or normal subscription management screens, is incredibly frustrating. I consider myself reasonably comfortable with technology, and I still had a difficult time figuring it out.
It also makes me wonder how many people — particularly elderly or less tech-savvy customers — simply don't know how to cancel their subscriptions and continue getting charged because they can't find the cancellation option.
The whole experience left me feeling like cancelling was intentionally made much harder than signing up. Whether that was the intention or not, that's certainly how it felt as a customer.
Roku and Paramount+ need to make subscription cancellation straightforward and accessible through the same types of devices and account settings customers use to manage everything else.
Signing up shouldn't be one click while cancelling requires knowing a hidden Roku remote shortcut.
Very frustrating experience.
Ads while paused is BS
TY
But great!
