Unusable
Complete waste of time and unusable app. Obviously ill thought through and rushed.
I have two children at two schools (high and primary) and only one of us (parents) can actually fully utilise the system. First child has moved to high school and details are incorrect so we can’t register without following up with the school. My child hasn’t changed name over the summer so the usual inability to transfer basic data through the council system has once again come to fore. I don’t know why we pay council tax as it just appears to be wasted at every opportunity!
I have two children at two schools (high and primary) and only one of us (parents) can actually fully utilise the system. First child has moved to high school and details are incorrect so we can’t register without following up with the school. My child hasn’t changed name over the summer so the usual inability to transfer basic data through the council system has once again come to fore. I don’t know why we pay council tax as it just appears to be wasted at every opportunity!
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Much Improved but….
I thought the updated app was much easier to use and having face recognition negates the need to bounce the gov website so well done to the engineering updates.
One minor improvement might be to automate the capital letter when entering names, etc. I kept having to go back and capitalise letters. Other than that, well done all 👏
One minor improvement might be to automate the capital letter when entering names, etc. I kept having to go back and capitalise letters. Other than that, well done all 👏
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Timetable
Of course the schools won’t give the kids paper copies of their new timetable so I’ll have to print it off the portal. Is there actually a way to get it to fit onto one sheet of paper or does my son really have to carry round 2/3 sheets of paper??
Normally u just took a photo of the week and the kids put it o t heir phone wallpaper. Kinda useless if u can’t format it onto one sheet.
Normally u just took a photo of the week and the kids put it o t heir phone wallpaper. Kinda useless if u can’t format it onto one sheet.
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Not user friendly
This is no quicker than the hand written letters sent home. The amount of tick boxes and repeat information required puts you off as soon as there is a notification that a form is required. Surely it could have an update for additional
Contact to select a person that is used regularly
Contact to select a person that is used regularly
Checks
I have approved checks but activity is still there
Submit button greyed out a lot / Coukd be more user friendly
I find that the submit button is greyed out too often, hence unable to submit. Always inputting the same old stuff so would be good if certain information could be stored/saved …could be more user friendly.
Not user friendly
The whole set up is clunky and doesn’t flow. Really needs reimagined.
Not fit for purpose
The app doesn’t support equal parenting rights. If this was a joint bank account both account holders would need to agree before a transaction could be made. And yet for co-parents using this app, one parent is excluded in their right to agree to permission.
Not user friendly
Submit and save buttons not highlighted therefore cannot complete the form.
Great idea. Poor execution
Logging in every 45 days to prevent having to re register is well nigh impossible when there is no content to log in for and the app doesn’t work properly. Today I can open it but no button responds to any interaction. No errors. No explanation. It’s just playing dumb like a truant child. How appropriate. Notifications often do not disappear. Notifications don’t happen too, sometimes. Constantly being told to update information that has already been updated is not helpful. Looks like a lot of functionality but mostly it’s just links to external sites which aren’t useful meaning much of it is just clutter. Shame. It’s a great idea in principle.
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Parent portal fail
This is the worst app and doesn’t work half the time
Seperated parents
As seperstated parent this spp only sllow one parent to sign permission slips. Even though both parents have equal parental responsibility
Mr
Parents portal.Scot doing great job between school and parent communications very good idea ,As a parent I am very proud for miscommunication with myself and my children School Big thanks😀😄😸😺
Not good
Very difficult to work. Not easy to find where things are. Tricky to switch between different children
It’s ok
App sometimes can’t add reason for illness. And then when you type you can’t hit the submit button. Took me 5 attempts to log an absence
Crashes and closes
The app constantly crashes and closes of its own accord meaning you have to switch your phone on and off to log in. Many things do not work as they should ie Face ID, passcode login, Add child, links that are shared aren’t able to be clicked on and followed as should. It’s just not up to scratch to enable you to keep up to date with school comms. Worst thing ever as it slows everything down and my kiddo has missed things due to some of these issues.
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First impression horrific
First time I’ve used and I’ve just spent the best part of an hour trying to fill in a simple permission form for school outings. The Submit button kept being greyed out even though I’d filled in all of the obligatory sections, until I kept deleting them and filling them out in different orders and finally it stopped being greyed out. One obligatory section was only applicable if you had prescribed medication to be administered be staff - I did not, but had to fill it in with dummy answers. Sections with an “Edit” button eg which related to my profile, eg child’s medical conditions and my personal details, which I’d previously updated and had received and email about, saying updates had been accepted by the school but weren’t showing up as updated - when I clicked on Edit to update the info as part of the permission form, it took me directly to my profile and I was then unable to go back to the permission form and lost all the information I’d already filled in! This happened repeatedly. What a waste of a morning.
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Not fully functional
Adding a new contact for child doesn’t work properly. Not able to search for an address because the drop down list of options doesn’t appear. Adding address manually works but nothing is able to save unless you add more than “Day Phone” and none of the other phone options are marked as mandatory. Day phone doesn’t appear in the list of preferred contact options. No feedback on what has not been completed when the entry fails to save. Sloppy development and testing. These are fundamentals that should have been picked up.
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Mobile responsiveness not great
On iPhone the app isn’t particularly responsive and you can’t see some fields
Last question
The last question requires you to state what platform you would not wish your child’s image to be shown. You need to select one for the application to be submitted. However I am happy for my child’s image to be used in all but to actually submit the form I had to select one. You will need to add another option for parents that are happy for all platforms to be used.
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