Park Duluth User Reviews

Park Duluth
Park Duluth
University of Minnesota Duluth

Top reviews

Won’t verify on my phone

Useless

App Down = Parking Ticker

Super frustrating when the app is down occasionally… and it lands you with a parking ticket! There is an appeal process; however, it’s never fun to walk out and see a ticket on your car- especially when trying to pay for parking but can’t getting the dang app to work

Freezes all the time

App frequently freezes and causes issues paying. Needs some serious upgrades.

Used to like. Now it crashes

I’ve deleted the app, restarted my phone, added the app and still it won’t load! I’m back to carrying quarters?!!

Won’t open

I have deleted and reinstalled this app, and restarted my phone it will not open

Doesn’t open

This app sucks!

This app stinks!

NOT Able to pay with the app because the app said my credit card was already on file. But also not able to log into my account to use my credit card to pay for my parking. Second, nobody is around to help with this app when you’re standing out in the cold on the street, trying to pay. And especially when you’re trying to get to the hospitaland you have to pay for parking with an app that doesn’t work.
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Great app!

This is SO convenient! I don’t have to carry coins. I can extend the time if needed. Very easy to use!

App required no thanks

Why do I need an app to park? I shouldn’t. Parked at a meter and went through the process of paying through an app, only to have the meter still be red. Had to dig in the faq section to find out that the meter will always be red. The whole process is a pain. Why can’t I just use a card at the meter? Not a fan at all. Plus there was a processing fee. Worst parking experience in a city ever. Do better.
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Awesome and Easy

This app has helped me out several times while visiting Duluth It’s simple and easy to use and well worth the download Thank you for this app

Unauthorized charges

I was charged for a day I did not park!

Lots of flaws

Was trying to contact them for support because apparently the app cannot handle a vpn being used on my phone… “network error, try again”. However, the “contact us” within the app leads to nowhere functional and the same thing on the desktop… type everything in and then verify and get an error… retry different ways, emails, etc. error every time. No support I guess. Also “allows” you to pay more than the maximum daily amount at some lots.
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Kept asking me to rate the app

So I rated 1 star 🖕🏼

New update is a SCAM

It only lets you extend your meter time until 5pm, it does not give you the option to extend it an hour or anything less than until the end of the day. Disappointed in the new app.

*Update
Contacted support about the issue and received NO response. Highly questioning the integrity of the app developers. Seems like they just want an easy way to scam us for money.
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Doesn’t work - Login loop >:(

I downloaded and reinstalled the app several times. Entered payment info over and over. The app kept prompting a PIN (which I never created); resetting the PIN only brought me to re-enter payment info, then back to login (still without a PIN).
No support available. 0/10 would recommend.

doesn't take already metered time

if I pull up to a spot, this app will not recognize that the meter already has time on it so I need to pay extra or pay with coins.

Zones

The Park Duluth App is fantastic, my only complaint would be that the Zones are exhibited in a more prominent manner! Other than that, very convenient!

Cheaper, even with the service fee

I have found that the Park Duluth app has saved me money, even though there is a small service fee associated with each new transaction. First, I get far fewer tickets now that I get a reminder when my parking fee is about to expire. Second, I used to pay for more time than I might need so that I didn’t have to deal with it. Now, since I can add time from anywhere, I pay for the least amount of time I might need and then add as necessity dictates.
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Not using modern methods

I tried to set it up on the fly, does not use my credit cards that are in my home wallet and I got stuck in a loo where it would not let me set up a pin that it wanted.
Great idea hope it gets fixed

Does NOT work correctly with seasonal meters

We were in Duluth for the day. We used the parking app as we didn’t have any change for the meter. The app told us, incorrectly, that payment was not needed on our day. It seems the meter we parked at was a seasonal meter and payment is required during the warmer months.

I filed a bug report and was told to contact someone else. It’s very poor customer service when a user has taken the time to file a bug report only to be told to contact some other group. Take ownership of your app and work with your partner to fix it. Don’t make it the customers problem.
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