Parks Canada App User Reviews

Customer Experience

Positive experience22.2% of reviews
Neutral14.8% of reviews
Negative experience63.0% of reviews

~ Based on 54 written reviews from the US App Store.

Is Parks Canada App Safe?

Parks Canada App appears safe based on user ratings. AppsHunter Safety Score for Parks Canada App is 91/100.

This assessment is based on 286 user ratings, with an App Store average of 4.6/5.

Safety Analysis

93.9% of ratings point to a safe experience
1.5% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 66 App Store ratings for Parks Canada App.

Is Parks Canada App Legit?

Parks Canada App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Parks Canada App is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not functional on iPhone 12 mini

In the Location function, when choosing “Near me” or “Map”, a pop up in the app blocks access. The pop up is larger than the screen, so can’t be dismissed on an iPhone 12 mini running iOS 26.5. There is no X in the top right or left to close it and the text box is not scrollable, making the Location function inaccessible.
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Camping reservations

Love the app and ability to research parcs. Would be wonderful to be able to search and make camping reservations in app.

Guided tour

The guided tour is really bad, clunky and not ready for prime time

Wanted to book camping

Why can’t you book camping sites for national parks with this app? Is this just purely an information app?

Pointless

Just go on the website. It’s a pointless app. When you click on anything it’ll just take you to the website anyway.

Response from developer

Thanks for your feedback. The main features of our app are the self-guided tours for visiting on site, and the portability and offline access to the essential information about your destinations when on-site. Not to mention accurate driving directions and quick tips and facts. Hope this helps and that you may find these features useful when you arrive at your destination.

Great App…When it works

When I can use this app, it is great. The self guided tours are wonderful. The problem is if you use the app, then attempt to use it again, all you get is a blank white screen and one word: loading. It goes on like that forever. Sometimes it takes until the next day before you can use the app again. I wish the self guided tours were available on the regular website, if this issue cannot be addressed.
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Almost… :(

Every attempt takes me to a “Page Not Found” Error 404. Really want this app to work… I’m rooting for it but it’s crap currently.

Requires location sharing to see map

I can’t get over the location requirement to browse the map. Why should you need to know exactly where I am (down to neighborhood) in order to plan my trip in another province? Why would a public agency not allow us to just get information about our parks system that we have paid for?

Could not get past this requirement to use any desired app features. Will eagerly re-review once fixed.
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Please restore “save my trip” and offline mode

I had started using this app to save my upcoming trip to Western Canada. After the update my app data for the trip disappeared, I can’t favorite parks anymore, and I can’t save my trip offline.

I like the content but it is a bit slow to load certain pages. It seems like this is now an app viewer for web content. My understanding is that some parks have limited cellular so having an organized trip with offline content would have been very useful. I will need to rely on ebooks and other apps now to reference my trip.
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crashes often

Unfortunately, the app crashes when creating an itenerary or selecting locations. Then the progress is gone. Hard to use this way and unreliable :(

Pointless app

Useless app, that redirects you to the awful website. If only parks Canada’s site was like Québec’s SEPAC site.

Bring back the trails map!

I used to use this app all the time to choose trails for our family while in various parks, as it used to be super easy and I could do it quickly. Now that that feature is gone, I can’t think of any other reason why I’d need the app, if all it’s ever going to do is take me to the website. Please bring the trails map back!!
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Map inaccurate 06/08/21

You still need to update some of the pins on the map. Some are missing and last I checked “Beaver Pond” was not a National Park.

Travail de fonctionnaires

Difficile à naviguer, pas vraiment d’informations utile ergonomie catastrophiqueTout juste bon a remplacer une brochure papier. Très décevant.

Booking / Reservation

When can the app allow us to have the same capability as the website to reserve camp sites?

Otherwise I don't find the app useful.

So much potential

Love the idea of this app and it is designed well however nothing actually works. So frustrating that filtering doesn’t work so you can’t narrow your searches. Too much for a phone screen to manoeuvre without filters.

Cool app

Can you make maps of the trails? For example, in Oakville, there is the sixteen mile trail. It would be nice if the different routes on the trail were mapped out. I would love to see all the Ontario trails mapped :)

Poorly designed

Not a very intuitive app. I found it more confusing than helpful. It is better to go straight to the website.

App doesn‘t work

It‘s impossible to use the app. The start failed.

Tolle App

die App funktioniert sehr gut auf meinem Iphone X, so sollte sie auch auf dem IP 8 laufen. Man bekommt sehr viele Informationen über die Nationalparks in gut strukturierter Form. Gut wäre noch eine echte IPad-Version.