ParkSmart-MobilePay appears to be a legitimate app. The AppsHunter Legitimacy Score for ParkSmart is 95 out of 100 points across 7 verification signals from App Store and developer data.

ParkSmart Reviews: Is It Legit?

Name: ParkSmart-MobilePay
Rating: 3.87861 (346 reviews)

ParkSmart-MobilePay

ParkSmart, Inc. (U.S.)

💼 Business

Customer Experience

Positive experience8.3% of reviews

Neutral2.8% of reviews

Negative experience88.9% of reviews

~ Based on 36 written reviews from the US App Store.

What users say about ParkSmart

Reviews of ParkSmart are mostly negative: the Business app is rated 3.9/5 from 346 App Store ratings. What users like most: easy to find parking, easy to use app. Top complaints: glitchy and confusing, app crashes frequently. Summarized from real user reviews.

Positive things

👍Easy to find parking
👍Easy to use app

Negative things

🐛Glitchy and confusing
🐛App crashes frequently
🐛Poor authentication process
🐛Difficult payment setup
🐛Unreliable and terribly designed
🐛Too many steps required
🐛Forces account sign-up
🐛Can't find location numbers
🐛Slow to load
🐛Payment methods grayed out
🐛Not secure
🐛Password frustration
🐛No option for one day parking
🐛Predatory ticketing practices
🐛Minimum slightly more than meter
🐛Dishonest and unfair ticketing
🐛App exits out
🐛Doesn't push to next screen
🐛Authentication is horrible
🐛Managing cars is bad
🐛Setting payment method difficult
🐛Paying for parking not easy
🐛Clunky user interface
🐛App is unusable
🐛Terrible app design
🐛Garbage app
🐛Avoid at all costs
🐛Buggy as can be
🐛Feels like a beta app
🐛Does not work
🐛Can't select a scheme
🐛No schemes shown
🐛Incredibly dishonest signage
🐛Inhibits password managers
🐛Crashes after enabling location
🐛No way to proceed
🐛Total scam
🐛Outdated login/password standards
🐛Convenience fee charged
🐛More expensive than meters
🐛Absolutely pathetic
🐛Failed creating new user
🐛Other users had issues
🐛Ticket machines broken
🐛Don't support Applepay
🐛10 minute queue
🐛Cannot use app after opting out of texts
🐛Can't change anything
🐛Never get it right
🐛Convinced city to use it
🐛Pay by text instead
🐛Park elsewhere
🐛Crashes on Face ID login
🐛Doesn't accept credit cards
🐛PayPal/others grayed out
🐛Forces you to sign up
🐛Don't want to give information
🐛No longer give daily option
🐛Not reliable
🐛Waste of time
🐛Received parking ticket
🐛Need to dispute ticket
🐛Can't find location
🐛Website works, app doesn't
🐛Always an error
🐛Can't prebook for future days

Is ParkSmart Safe?

ParkSmart-MobilePay appears mostly safe based on user ratings. AppsHunter Safety Score for ParkSmart is 77/100.

This assessment is based on 346 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.8% of ratings point to a safe experience

2.9% of ratings suggest some concerns

26.3% of ratings point to a risky experience

~ Based on 346 App Store ratings for ParkSmart.

Is ParkSmart Legit?

ParkSmart-MobilePay appears to be a legitimate app. AppsHunter Legitimacy Score for ParkSmart is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Lousy App

This is a lousy app. I used it to pay for parking that is next to a laundromat. The laundromat has the tap to pay or use your credit card for the washers and dryers. WOW! I left to pay for parking when I had 24 minutes on the washer. I wakes back in with 3 minutes on the washer. The app is glitchy, doesn’t push to the next screen easily and is confusing AF. Come on developers. Do a better job!! If a laundromat can make it easy, you should too. Deleting the app once my wash is dry. 👎🏻👎🏻

LLittleRedShewz808

a month ago

HORRIBLE app

This is one of the worst apps I’ve ever used. It’s so poorly done at all levels that I don’t even know where to start. Authentication is horrible, managing cars is pretty bad, setting payment method takes you to the settings app… And the actual paying for parking wasn’t easy at all the last time I tried.

I honestly don’t understand the people that give this app good ratings. They’re either paid reviews, or these people have never used an app in their lives, so they can’t compare with anything else.

GGGerard Giné

a month ago

Clunky

5 m to sign up and another 5 to pay

EMEytan Magen

2 months ago

$7 for parking is ridiculous

Never would I think I’d be paying $7 to park everyday to go to work😔

BBluggfffbgfbbbbbn

4 months ago

No Option for One Day

Specifically whoever invented this— whoever’s mother created this app— I hope something bad happens to their mother specifically.

Kkaleidoscopeheavens

5 months ago

Forced scam.

They purposely make the minimum slightly more than the parking meter to squeaze more out of you. Total hoax and you have no option.

HHggtj

5 months ago

Dysfunctional App

App function really struggling to function properly.

SWSo Cal Waterman

5 months ago

Finicky App

The app keeps exiting out

JJanL415

6 months ago

Predatory Ticketing Practices

Insecure app, poor privacy policy, careful whenever parking in their lots.

They will ticket your car for $35 for minor infractions with little to no grace period. It is technically within their right to do so, but dishonest and unfair. Whenever using one of their lots (which I don’t recommend) pay parking immediately or they will ambush your car with an infraction. Don’t bother appealing if they do, it will be rejected.

PParent2Twokids

9 months ago

I HATE PARKSMART

Park mobile is such a better app. PARKSMART is so unreliable and terribly designed. Annoying

LLtbabyj

9 months ago

Too many steps

App crashed a couple times while I was using it and I had to reenter everything

Llbwehrley

10 months ago

Response from developer

Hello, Thank you for sharing your feedback. If willing, could you please call our office at (925) 933-8795 ext 0 so we can troubleshoot the issues you were having? Thank you,

App crashes

App crashes all the time. It removed my monthly reservation

CCrittlecar

a year ago

Response from developer

Hello, Thank you for sharing your feedback. Existing monthly reservations should not be affected by app-related crashes. If willing, could you please call our office at (925) 933-8795 ext 0 so we can troubleshoot the issues you were having? Thank you,

Why Offer All Day Parking and Say There’s None Available?

All day parking for $5.00 is offered at this location I parked at and when I selected this option which is near the business that my wife and I operate, the response was NO Day Parking available, when I am clearly seeing 6 vacant parking spaces… City of Walnut Creek shenanigans!!!

WAWizard of Ahhhz

a year ago

Response from developer

Hello, Thank you for sharing your feedback. Certain locations have a limited number of daily parking stalls available each day. All daily spaces may be booked even if physical stalls appear to be available. Please call our office at (925) 933-8795 ext 0 if you have other questions or feedback. Thank you,

scam takes forever to work

didn’t take my payment, which caused me to get a ticket violation invoice. I pressed pay but it didn’t go through, which makes me feel it was done on purpose to get more money out of me. If you have to park anywhere that uses this app, find a different place and save yourself some money

KKujouhh

a year ago

fooled once

glitchy software takes forever to load, find zone location and to log on. setting up a new account was FRUSTRATING and too forever!! this parking app needs work. won’t park here again.

F.Fooled Once ....

a year ago

Response from developer

Hello, Thank you for sharing your feedback. If willing, could you please call our office at (925) 933-8795 ext 0 so we can troubleshoot the issues you were having? Thank you.

Can’t find their own location numbers

When you park in one of their spots, there is a location number on the sign in the parking lot. Even when you type it into the app, they can’t find it. They require tracking your location because they don’t know where their own parking lots are. Useless app.

MMw94549

a year ago

App crashes

Probably get a ticket.

GGymmyg!!!

a year ago

Can’t even get password to work

Terrible app

FFenderFunk

a year ago

Response from developer

Hello, Did you receive a specific message regarding the password error you received? Please call our office at (925) 933-8795 ext 0 to troubleshoot in more detail.

Not working today

I’m willing to pay two dollars to park for a cup of coffee and stay for two hours. However, today, you’re only giving me an option to pay five bucks for the full day. Not cool.

BBarrie63

a year ago

Do not download this app. Not secure!!

This app will collect your personal information, but it does not work. The privacy policy does not allow for you to remove your personal information. There’s no setting to delete your account. There’s no way I would put my credit card information into an app that is this poorly conceived. It does not work.

Ggooglegirl

2 years ago