Particle IoT User Reviews

Customer Experience

Positive experience39.3% of reviews
Neutral7.1% of reviews
Negative experience53.6% of reviews

~ Based on 28 written reviews from the US App Store.

Is Particle IoT Safe?

Not enough ratings yet to assess Particle IoT.

Is Particle IoT Legit?

Particle IoT appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Particle IoT is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Apparently abandoned app

With the last update being made three years ago (to disable support for setting up the Xenon devices and mesh networks that the company abandoned), this seems like a dead app. They haven’t added support to set up the Photon 2 (which I believe was released over a year ago), and it shows up as an “unknown” device type. I had to use the CLI to set up a new P2 device.
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Please add iPad support

Basic functionality works in low res, not a native ipad app.

I like particle products, would be great to have an iPad app with full functionality of web IDE, event monitor etc. built in!!

Barely functional interface with minimal usage

Update - After finding that the Tinker functionality is not robustly implemented in the hardware, and the apps failure to recognize incompatible installation may actually be a firmware shortcoming, I'm adding a couple stars back. I still think this app is very limited as it doesn't allow any debugging, upgrading, flashing, or recovery for devices.
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No t402 support

Does not seem to support the t402 tracker module.
But then the Web IDE does not support the module either.

Crap

Garbage. Don’t waste your time or money. Have an older Photon that is now useless and won’t connect to this app. Throwing it in the ocean made me feel a lot better.

Why Remove your best feature?

The only reason I used this app was because it would display my devices WAN IP address ( I don’t have a static ISP), so I could ssh easily into my devices without needing to come up with a third party way of figuring out my WAN address. Why take this out??

Junk

The product is junk bewhere you can’t remove a credit card from their system there is absolutely zero support and the CEO is a wet noodle..

Don’t buy the Mesh edition yet.

Don’t buy the Mesh edition yet. They “push” these devices after struggling with production and seems they did not do the appropriated testing. There are many problems when creating the mesh network and the apps fails miserably during the mesh setup. Only works fine for the Photon version.

Does well what it’s meant to do

Useful for quick checkup of online devices or for setting up a new device. I wish it has some options for saving latest published messages or for creating a custom interfaces using cloud functions. Looking forward for more features from Particle’s awesome team.

Super terrible, why do we need this?

This app is brutally bad. I’ve setup numerous photons in my student lab and frequently it just doesn’t work and nothing you can do will make it connect. There’s no diagnostics readily apparent. You’ll be quick to get a fail message but have no idea why. I suppose it wouldn’t really matter if they did give you a reason as no tools exist to correct it. There’s basically no desktop support either. If you want to configure this you’ll be getting into terminal and hombrew. I setup about a dozen of these per semester and one or two simply won’t connect to the app. I can’t for the life of me figure out why I keep buying these things.
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Love the app!

Please consider adding iPad support or even better being able to develop on the iPad!

Electron

I love my Electron. I had to learn to program it, bug once I did, I just worked, and still does, every time. I must post my project somewhere, but I don’t know where to do it.

Great results!

Just as advertised had Tinker turning on or off an LED in 10 mins out of the box on iPhone 6+. Remember to connect to both your home WiFi and the Photon WiFi according to Tinkers instructions. This is an incredibly powerful chip for $19.00. Five Stars Spark, Thank you for a great product!! Would like to play with the other chips you manufacture.....
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Five Stars

Worked as advertised

Crashes when accessing device

Crashes to home screen when accessing electron. First time using this app, not a good start

should provide a bug report

after update to iOS 10.2, the app starts crashing while connecting to Electron. Particle io should provide a bug report portal. And keep following iOS updating. hope this issue could be fixed soon.

It's crashing!!

After updating to iOS 10.2, this app started crashing while trying to display info about my Electron device. What a piece of garbage! Do you guys ever test your software!?

Reliable and functional

Manage your various devices, if you're finding this then you already know.

Great update!

Very handy App for controlling and monitoring multiple particle devices. With this update, the App finally skips the welcome screen if the user is already logged in.

Does the job quite well

Gets a Particle Photon or Electron onto a wifi network.

I wish I could use it to write and edit code - that would be cool.