A good app But…
A good app but it needs more work to make it a great one. One major fault is the insistence of a credit card. There are many of us that prefer to pay for the doctor appointments with cash. I don’t know what you are going to do with my credit card information, maybe nothing but hacking is a big problem for information about people.
Another problem is that the app can show that I have already seen the doctor whilst I am still in the waiting room waiting for my appointment.
Another problem is that the app can show that I have already seen the doctor whilst I am still in the waiting room waiting for my appointment.
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Too invasive
This app is certainly convenient but is becoming increasingly pushy and invasive. Forces you to give credit card details up front and is now demanding you fill in invasive details before your appointment. Will now be booking my appointments directly by phone.
Very disappointed
Used to be a good app, I could book an appointment without having to ring my practice and spend at least 10 minutes on hold. Now I can’t book an appointment without giving it my credit card information. It doesn’t take into consideration that not everyone has a credit card. Besides, why does this app need such information? It already has so much of my personal information and now it needs more just to book an appointment. I would rather spend the time on hold. Not using the app again.
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New version
Not happy with new version. Cannot get into appointments or even see doctors names at surgeries.
Old version so easy to use.
Old version so easy to use.
Mr martin Lowe
Great application and easy to use. The reminder is great for both patient and Docs.
Dennis
Great service
Sandra keen
Great app!👍🏻
A tweak or two makes perfect
Very easy to use. A link to patient’s pharmacist would make this a great app. A missed or missing script for a regular recurring medication easily solved by simple communication.
Croydon Family Practice
Excellent service polite staff Dr Reza Shirazi (Reece) very professional.
An App Le a Day
Very good , easy to navigate, reliable app .
Using Fullerton Health app
Booking appointments with my preferred GP is effortless & very easy to arrange best time for me, acknowledgement of bookings made arrive promptly & takes all the hassle of waiting on phone lines to reach my preferred practice & get Booking when I want with my GP
Easy to use
Doesn't get much easier
Too long to get an appointment
Once upon a time I could make an appointment for a day or few days after, at least in the same week, but all of a sudden there’s new doctors and ever since, it’s near impossible to see my dr that same week, 4-5 days max, I now have to wait up to 2 weeks and more! Why?? I’ve gone in to see the podiatrist which the appointments are booked for the year, paid by NDIS, and I see maybe 2-3 people in the centre..I see the doctors doors open (some) with no patients, including my own, and other times getting blood tests, nobody there, so why I have to wait up to 10 days is beyond me. The reception staff are no help and it’s hard to get past them when all I need is a repeat script - 2min max, and there’s times I’ve been past reception and sat outside his door so he sees me, and I just ask if he’s got time to see me for a few mins or to get that script, and it’s done. I’ve recently had an ulcer on my leg that was infected with 3 bacteria’s and 3 different antibiotics, and have to see the nurses for a dressing change, and more than a few times receptionist says no, I need an appointment, so I wait while my ulcer was getting bigger and worse and stunk while waiting over a week and the doctor and nurses said every 2 days, but told them I can’t get past reception and have to wait up to 10 days, so the doctor was annoyed and went and told receptionist I come in every 2 days, which fixed that, but why so long?
When I just need a repeat script, and have to wait so long, I can’t just suddenly stop taking a few of my medicines, so I call them and plead telling them I need it as I can’t just stop them..she told me “maybe another medical centre”!!! I call around and can’t see anyone for 2-3 days which was good, but I had to go without my medications for 5 days so I just walked past reception and sat outside doctors door and within 10mins I’m in seeing my doctor for 1min as he just prints the script. It’s a hard decision to stay as I like my doctor, or leave and find somewhere else that I can get in that same week. I think next time I need a dressing change (I get ulcers regularly) and reception say no, that will be when I leave.
When I just need a repeat script, and have to wait so long, I can’t just suddenly stop taking a few of my medicines, so I call them and plead telling them I need it as I can’t just stop them..she told me “maybe another medical centre”!!! I call around and can’t see anyone for 2-3 days which was good, but I had to go without my medications for 5 days so I just walked past reception and sat outside doctors door and within 10mins I’m in seeing my doctor for 1min as he just prints the script. It’s a hard decision to stay as I like my doctor, or leave and find somewhere else that I can get in that same week. I think next time I need a dressing change (I get ulcers regularly) and reception say no, that will be when I leave.
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Easy to use
Great app. Easy to make an appointment and really convenient especially when the clinic is closed.
Brilliant
Easy peasy app to follow. ✅
Works well
Easy method of making appointments.🤗
Review of Ap
The Fullerton Health Ap is very easy to use and is such a convenient way of making appointments with the doctor.
Moge
Easy way to book and keep track of our appointments and to make new appointments to see our favourite GP!
A visit to Dr Katy Lees 9th Nov.
Thank you to all for a very professional and friendly visit. Dr Lee’s especially!! 👍
Kind regards, Kay Brewer.
Kind regards, Kay Brewer.
Great App
I have found this app easy to use on all occasions.
