Convenient but broken
The app would be nice if it worked as designed, but it’s broken and unusable most of the time….which is unfortunate since I use it to make a car payment each month.
Upgrade Needed
It’s time to step into current times and have an app this is easier to use and provides the options that banks do.
Does not work
I’ve used this app for 8 years, and normally I don’t mind it. But every time I go to use it, it gets slower and slower. It hardly ever wants to log me in. I don’t like the way the credit card payment works now. I like the simplicity of it, but I just wish it worked more smoothly.
Terrible!
I hate this bank. Ever since I started with them, it has been a disaster. It was like pulling teeth getting them to send me a credit card and now their app doesn’t work. I’m done. I’m switching as soon as possible!
Bank App
It is not full of unnecessary frills found in other bank Apps. It gets the job done.
Terrible new login
Your new login is the worst I’ve ever seen. No matter how many times I’ve redone it through multiple multiple steps, you rejected I’m about ready to close my account.
App doesn’t wk
It has been over a week since I have had access to my banking information. I have been with this bank for many years and all my automated payments are linked to the account. Making online deposit’s are annoying and always have to be redone. Delete and reinstall is a hassle that I’d love not to be bothered with.
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Outstanding Service
Over 50 years of wonderful service, friendly, always answering questions, quickly responding at drive-up window. Thank you for going above and beyond!
Juice bank
It’s a hit or miss if I’ll get an important notification about potentially fraudulent transactions, or any transactions at all.
But they’re sure easy to send me 60+ weekly emails about holiday availability and other useless promotions
They’re always sticking me with random penalties for things I’ve tried to opt out from, or charges for things I’ve never gotten notified for, plus it’s a pain trying to use the app to see what’s going on
But they’re sure easy to send me 60+ weekly emails about holiday availability and other useless promotions
They’re always sticking me with random penalties for things I’ve tried to opt out from, or charges for things I’ve never gotten notified for, plus it’s a pain trying to use the app to see what’s going on
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Mobile App Review
We live 3 counties north of Fort Wayne & use it often. Speaking only to our personal experience with app, we have had no problem with connecting nor performance. Thank you.
I like the app
The only thing I would suggest is that they add Zelle to the app
App not user friendly
After numerous attempts to login and 3 reset a passwords
I finally got in.
There are ridiculous rules of not using certain words. This has been a reoccurring problem for the last 2 yrs. I used another bank and never have these types of issues.
I finally got in.
There are ridiculous rules of not using certain words. This has been a reoccurring problem for the last 2 yrs. I used another bank and never have these types of issues.
Easy to Navigate
It isn't full of graphics and pictures, but it gets the job done and is easy to navigate. I have used it for a few years with no problems. The bankers are friendly!
Terrible
Clunky, glitchy, they need to upgrade this app. Looks and feels archaic.
App froze when trying to make online deposit
It appears that the online app has features turned off on weekends. I’ve tried several times last night and today to deposit a $10.00 check, without success. The time I’ve spent on this effort so far - not to mention the frustration - is worth far more than $10.
App never works
I’ve been a member at partners first for over 20 years and they have gone down hill in recent years. The app is GARBAGE. It doesn’t work far too often which when it comes to accessing MY MONEY is unacceptable. Maintenance happens, but these are malfunctions, I tried to transfer funds instead was logged out - six times this happened! Not to mention what a mistake it was to outsource credit cards. I never had issues when it was in house but since the switch it’s been nothing but a headache for me. I don’t have a computer, I have a phone. I can’t view statements or review purchases on my credit card from my phone.
If you want a credit union who gives you access to your finances from whatever device you have access to (phone, laptop, tablet, ect)- don’t come to partners first. If you want reliability - don’t come to partners first, that’s my experience over the last 3 years.
If you want a credit union who gives you access to your finances from whatever device you have access to (phone, laptop, tablet, ect)- don’t come to partners first. If you want reliability - don’t come to partners first, that’s my experience over the last 3 years.
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Magnificent
Thanks so very much.🤗😍
It’s ok
I wish it would save my information so I don’t have to reput it in every time. I like that I make our vehicle payments and it comes out right away but sometimes it’s difficult to maneuver
Not good
This app is trash. Anytime I go to make a mobile deposit, it doesn’t load. Overall the app is slow. Needs major updates.
Great app for a great credit Union
Staff are always willing to help.
