Double charged and no active sessions
The app glitched and wouldn’t finish loading when using Apple Pay, so when I tried again I was then double charged and it STILL showed that I had no active parking sessions so I spent a whole first date worried I was going to get a ticket or towed for illegally parking even though I had spent $24 at that point
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No way to create an account
There is no way in the app to create an account or store your vehicles or store payment information.
No syncing with website
Doesn't sync with website.
Email confirmation, but a ticket 45 minutes later
I’ve only been using this app for a week and already I’ve had two instances of receiving a confirmation email, but getting tickets when the enforcers come around. I didn’t realize confirmation email is meaningless. Confirmation email SHOULD confirm that payment went through, but nope! 2-$50 tickets later, and customer support is utterly unhelpful and showing a confirmation email to parking services is not enough to waive the ticket. It’s frustrating as well that going to past purchases in the Receipts tab never shows anything, including the days I paid and Didn’t get tickets. If I didn’t have to pay to park for my job, I would never use this app; it’s by obligation only.
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Poor design, poor support
What more can I say? Worst parking app in this city. Avoid if possible.




