Double charged and no active sessions
The app glitched and wouldn’t finish loading when using Apple Pay, so when I tried again I was then double charged and it STILL showed that I had no active parking sessions so I spent a whole first date worried I was going to get a ticket or towed for illegally parking even though I had spent $24 at that point
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No way to create an account
There is no way in the app to create an account or store your vehicles or store payment information.
No syncing with website
Doesn't sync with website.
Email confirmation, but a ticket 45 minutes later
I’ve only been using this app for a week and already I’ve had two instances of receiving a confirmation email, but getting tickets when the enforcers come around. I didn’t realize confirmation email is meaningless. Confirmation email SHOULD confirm that payment went through, but nope! 2-$50 tickets later, and customer support is utterly unhelpful and showing a confirmation email to parking services is not enough to waive the ticket. It’s frustrating as well that going to past purchases in the Receipts tab never shows anything, including the days I paid and Didn’t get tickets. If I didn’t have to pay to park for my job, I would never use this app; it’s by obligation only.
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Poor design, poor support
What more can I say? Worst parking app in this city. Avoid if possible.
SCAM
I am 100% convinced this app is a scam. I used this app to pay for parking in downtown Tulsa. 15 minutes after I had paid for parking I received a ticket. The receipt tab on the app would never load so I could dispute the ticket. I used the communication tab to try and get ahold of someone for help and never received a response. I then called the company number, no one answered. I left them a message and still never heard anything back. I was level headed and calm in my email and phone message but never the less I ended up having to pay the parking ticket. DO NOT USE THIS APP!
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Irony
Coincidence the company that made this terrible, scammy, broken app also makes a ticketing software? Just a thought.
App does not work
Once downloaded it did absolutely nothing such a waste.
Horrible app
App crashes every time I’ve tried to use it and their kiosk at lot is just as bad
Pathetic
Crashes upon opening
Terrible app
Hardly works to pay parking… this app couldn’t have been designed by an adult
Unfortunately useless, doesn’t work as a meter app
Upon giving it a go as the app instead of the website, I found using it in 5/2024 that the location page (first page) didn’t actually render a map. There’s a 50/50 chance on the receipts page rendering and not also making the app crash. Thankfully the support tab works as expected. In its current state I am unable to select a lot to add money to. Wish there was QA/beta testing for this. Had to use the website. Running a 14PM on 17.4.1. Hopefully this changes with further updates!
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App crashes, incompetence is rewarded
The city of Tulsa uses this app to handle parking and it barely works.
Wrong pricing
All parking signs advertised 5 dollar weekday parking, app charged me 10.75. Going to report to city for false advertisement
Insecure app, do not use
This app does not properly secure your payment info. Not only that but it’s now the only option in a lot of areas that previously had free or secured paid lots. The quality of lots has gone down and using this payment app is a risk.
App stopped working
Can’t even pay for parking as it crashes on loading any page.
Update is a huge improvement.
Works much better with the new updates. Very easy now.
Shady, shady app.
No time selection (even when signs indicate multiple hours for a set price), the app charges far more than what you could pay in cash elsewhere, and if you eventually give up your information to the insecure storefront, it hangs and double charges you. Just look somewhere else to park, not worth the risk with this scam app.
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Update is a huge improvement.
Works much better with the new updates. Very easy now.
Unusable app
You can’t log out of remove license plates. This app is trash.
