PassPass App Reviews: Is It Legit?

Customer Experience

Positive experience75.0% of reviews
Neutral0.9% of reviews
Negative experience24.1% of reviews

~ Based on 112 written reviews from the US App Store.

What users say about PassPass App

Is PassPass App Safe?

PassPass App appears mostly safe based on user ratings. AppsHunter Safety Score for PassPass App is 79/100.

This assessment is based on 133 user ratings, with an App Store average of 4.0/5.

Safety Analysis

84.6% of ratings point to a safe experience
1.7% of ratings suggest some concerns
13.7% of ratings point to a risky experience

~ Based on 117 App Store ratings for PassPass App.

Is PassPass App Legit?

PassPass App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PassPass App is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Never works properly

One of the worst apps on my phone! It never works properly. I wish they would hire a product and engineering team that actually knows what they're doing.

Do Not Get

I paid for a subscription, but the system has not allowed me to access my account at all. I’ve reached out for help, but no one has followed up or resolved the issue. Since signing up, I’ve also experienced a significant increase in spam calls and what appear to be potential security/breach issues involving my phone information.

I paid for a service I cannot even access, and the lack of customer support has been extremely frustrating. I would strongly recommend that anyone considering this service do their research and understand how their personal information is being handled before subscribing.
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Sucks

So they charge me for this app but can’t open it ,doesn’t give you hints like it’s supposed to for the money hunt just shows a treasure one which no one can find and now won’t even open at all smh and yet this is what I’m paying for yea I’ll pass on this app and keep my money

horrible app

scam app

Scam

This is 100% a scam. You will be very disappointed if you give this app money. The hints are vague at best and none of the other promises remotely happen. Do not give these people money.

Great App

This app is awesome. I've won a treasure hunt and I've used the massive rewards program in the app multiple times I highly recommend it.

Scam be aware no $10. Credit

They offered me a one day trial and a $10-Credit I never received it. I canceled my subscription and got locked out of the app but I paid for a month.

Scam

I never signed up somehow I keep getting charged for this and customer service tells me to cancel in the app even though I don’t even have a subscription for it.

Hint page doesn’t work

I’m writing this because on the hint page it doesn’t even have Pittsburgh as a option and was like this last time I got the app. Why are we advertising on Instagram that theirs a hint on there but the location isn’t on the app

Don't ever sign up, this company will rip you off.

I signed up at a local restaurant to get a deal over a year ago and I spent months trying to figure out how to cancel it. I only use the service once 12 months ago. They make it incredibly difficult to cancel it. Hide all of the information on how to cancel it so they just reoccurred charge you. When I finally did cancel it and get in contact with someone they wouldn't issue any refund and were super rude and unresponsive.

I highly urge you to never use this company.
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Predatory membership renewal

Joined once for $5 over a year ago and didn’t click it to renew and just started getting charged a monthly membership out of no where. I haven’t even had the app on my phone anymore for over a year.

Scam

When you try to cancel the membership it won’t let you. I had to dispute through my bank. Don’t fall into the trap

Charged me after I cancelled my subscription

Had proof I canceled my subscription - was still charged a month later. Asked them why and they won’t answer. It’s fraud.

Unfair

I wanted no part in a membership or monthly subscription with this app. I simply looked into it in hopes of earning some extra cash. I found the app to be confusing and when I noticed I was charged $20 for the month I was stunned. I wasn't aware I had a subscription until I saw a charge in the amount of $20. I quickly looked through my subscription through my phone and didn't see one for this app. I looked around the app and finally found what I was being charged for. I asked for a refund and they said they can not refund $20, $50 or $100. I think its unfair.
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Fraud. Scum.

I got this app and used it the initial day and canceled it a few hours later. I got confirmation in two emails showing that I had canceled. They continued to charge my credit card for another 10 months. It was only for five dollars a month and that’s why it slipped past me. When I reached out to them, they refused to ever respond to any of my emails and they have no way of getting a hold of them with the phone number. I went on social media to try to get them to respond and they will never ever respond. Their customer service is nonexistent. They have a really bad reputation for ripping people off.
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can’t sign in/SCAM

Think it’s convenient that their app is “shutdown” when it’s time for their $5000 giveaway, they knew people only signed up to have a chance to win and now you can’t log in and they keep charging everyone’s cards $5

App isn’t working

The app has some glitches, but yesterday and today I couldn’t login and trying to change my password is impossible now. It isn’t responding at all.

Not recommended

I can’t sign up no more for some reason. And nobody win here they just want you to spend money.

Can't get in app to unsubscribe after being charged

I've tried to update the app and input my login both ways but this app is not letting me past the login screen and it's not even responding to me pressing the continue button. I was charged today for a subscription I wasn't aware of, and this isn't feeling legitimate. I've messaged support but i'm also seeing a failed message. Too many red flags. App support - get in contact with me please.
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Logged out conveniently before subscription started

I’ve had no issues with the app keeping me logged in the whole time I had a free subscription. I’m a broke college student and conveniently before my subscription becomes a paid subscription my app logged me out and I cannot log back in. Neither the website or app will allow me to log in. I will be disputing this with my bank either way but pay attention to this app if you decide to use it.
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