Mostly Great!
Love the app. Easy to use. Like the tracking of my orders.l and I use this for quick car pick up all the time. The only downside is that the app doesn’t seem to get all my with Apple Pay. Twice I’ve had issues where my payment was declined after my order was shopped and it was impossible to update my payment for the specific order. Had to go into the store and get help from guest services. They were helpful and remedied the situation with a manual process but Apple Pay isn’t reliable in this app.
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Response from developer
Thanks for the 4‑star rating! We're glad you're enjoying the app and the convenience of order tracking and pickup. Feedback about Apple Pay is valuable and helps highlight opportunities for improvement. We appreciate you taking the time to share your experience with Pavilions Deals & Delivery.
Good App
Great deals and easy to use.
5$ Friday No shrimp or blueberry’s in stock?
Sorry it was a wasted trip to the market!
highly recommend
i'm a power user of this app, and often on I've been using Pavillions delivery service since living near mid Wilshire area in 2003.
it def occasionally has problems, esp in relation to having Friday specials that are not avail in my area, but overall extremely impressed w/ the service and the quality of the app.
it def occasionally has problems, esp in relation to having Friday specials that are not avail in my area, but overall extremely impressed w/ the service and the quality of the app.
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Response from developer
Your feedback is valuable and we're sharing it with our app team to make improvements. For quick assistance, chat with us through the app's FAQ (Settings) or our website on your mobile browser.
Easy to use
Pavilions app is very easy to use. There’s no surprises with your order because they always put out of stock. I’ve been using this ever since Covid.
Wayyyy better than Ralph’s App.
I love the way the Coupons are right there as soon as you open the App. No searching. No trying to find the damn things. You make my life easier than I reward you with my business! Also, Ralph’s target markets the coupons. Once you hit their algorithm, they stop offering coupons on what you purchase or don’t purchase. In other words, once Ralph’s finds out you like or use a product, they STOPNoffering you that coupon. Sucks but it’s what they do. Pavillions, from what I experience, does NOT do that!
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Beautiful Grocery Store
As a rewards member, I’ve saved a lot of money shopping here. Great selection of organic produce and the employees are always eager to assist. Gotta love the deli too.
Terrible App
Takes 5 minutes to clip one coupon.
Scrolling issues
Using my iPad, I am no longer able to scroll product search results. This problem started about a week ago. I’ve deleted the app and reopened it but the problem remains.
Excellent delivery
The driver took the time to contact me when he was having issues with the gate system and even waited for me to come to open the gate. Insisted he bring the groceries to the door. I really appreciate his professionalism and kindness
Still can’t verify phone number
I’ve been talking to Pavilions / Vons / Albertsons support for MORE THAN A YEAR and they still can’t verify my phone number because it’s verified with my Vons app. Absolutely ridiculous.
Nope
App still does not recognize my eMail address, the same address that I have used on previous versions.
Deals
Niiiice
Very, very nice!!!
Deliciously simple and very nice products 😍
Epic Time Shopping Time!
Quality versus Quantity! I love Pavilions! 🙏🍀👼💕🛒🛍️🚗Gratitude! 👼
Unusable
This app has signed me out, I go to sign back in and keep getting error saying this mobile number is linked to more than one active account. I have only ever created this one account. Now I’m not able to even sign in and use it.
Garbage !!!
The owners are garbage! Products on shelves are one price , the next day are $2-$5 more without them having gotten new stock in. Employees are friends of mine and are telling me that they are intentionally raising prices in order to drive profits up to trick shareholders into believing the store is still doing well when there’s been a significant decline in customers and overall sales !
How is this allowed?
How is this allowed?
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Ick
More trouble than it is worth.
HORRIBLE APP
I would honestly rate this lower than one star if I could. I want to use online order deals but EVERY TIME it gives me an error with check out for pick up, and even if I try to select for delivery, it tells me there’s a problem with checkout with my credit card, even though it’s the same credit card that I used to purchase a membership within the same app. Absolutely terrible, impossible to use unless you’re trying to find out if your store has something in stock.
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Response from developer
Thank you for taking the time to share this feedback with us. We appreciate you letting us know about the issues you’re experiencing with checkout in the app. Your comments have been shared with our app development team so they can review the errors you’ve encountered. Feel free to chat with us through the mobile app by tapping Need Help in the menu, or visit our website using your mobile browser for further assistance.
App never launches on 1st try
The app never loads on the first try. It gets stuck on the home page (with the fruit) and then just completely shuts down. it’ll launch on the second try. and yes, i do install all updates
