Pawsh User Reviews

Customer Experience

Positive experience60.0% of reviews
Neutral2.4% of reviews
Negative experience37.6% of reviews

~ Based on 85 written reviews from the US App Store.

What users say

Is Pawsh Safe?

Pawsh: Book Dog Groomers appears mostly safe based on user ratings. AppsHunter Safety Score for Pawsh is 74/100.

This assessment is based on 295 user ratings, with an App Store average of 3.7/5.

Safety Analysis

66.8% of ratings point to a safe experience
2.7% of ratings suggest some concerns
30.5% of ratings point to a risky experience

~ Based on 295 App Store ratings for Pawsh.

Is Pawsh Legit?

Pawsh: Book Dog Groomers appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pawsh is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

How to earn 1 star

1. Start spamming me for services in a city I don’t live in. 2. Don’t include an unsubscribe link in your spam. 3. Ignore emails requesting that you stop spamming me.

Horrible

The worst app

Standard Poodle not a breed

Trying to add my Standard Poodles, but I cannot because this app does not recognize them. One of the most popular breeds and this app does not think they exist.

Waste of my time.

Worthless!

Don’t waste your time.

Poor communication

Great concept poor communication. Tried coming tasting the admin via chat never received a response. Tried to book a grooming with two different groomers and both requests just disappeared after a few hours with no explanation. Poor app.

A review for groomers

I would avoid this. My experience was that they kept saying they were promoting really heavily in my area, but I was barely getting interested clients. Eventually I didn’t need this service anymore, but couldn’t log in or retrieve my login info at all. The guy who runs it is overly personal and will text you, try to make appointments with you, etc and it’s unsettling. He even texted me because I got a random request after ages and I didn’t reply because I cannot get in to my account. Like please work that in to the system and don’t bother me. He tried getting me back in to my account and couldn’t, then said he’d contact me soon and never did. It’s all very messy and very hands on in a way I am not comfortable with. Reading other reviews, it looks like he doesn’t handle negative comments well either so I’m super excited to hear back on this one.
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Response from developer

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with our service. Our intention is to provide the best possible support for our clients, but we recognize that sometimes we may fall short. We are taking your feedback seriously and will be addressing the concerns you've raised to improve our platform and customer experience. We understand the importance of privacy and will ensure better communication and boundaries moving forward. We value all feedback, both positive and negative, as it helps us to grow and better serve our clients. If you're open to it, we'd appreciate the opportunity to discuss this further and work towards a resolution.

Scam be aware!

First time in my life getting scammed. The app doesn’t work, there’s no way for you to communicate with the groomer directly. My original appointment was rescheduled out of no where. On the day of the appointment I get scammed by the groomer. The support team gave me her direct phone number, she lied, took my money and never showed up. On top of all that she was yelling at me for thinking she’s a scammer lol.

The support team told me that they removed her from the app, but she’s still there and visible. Total joke.

Don’t we recommend! My first and last time using this.
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Response from developer

I'm really sorry to hear about your frustrating experience. It's important that apps provide a secure and reliable platform for their users. From your description, it seems there were multiple issues, such as the inability to communicate directly with the service provider, rescheduling issues, and an unprofessional behavior. On top of it, it sounds like the support team was not helpful in resolving the matter. I would suggest leaving a detailed review to make other potential users aware of your experience and consider reporting this to your local authorities if you believe you were a victim of fraud. Please also consider reaching out to your bank or payment provider to see if there are any options available for recouping your lost funds.

Amazing groomers

Love the app and the groomers that groomed my dog.

Love this app

I found the most amazing at home groomer on this app!! It was super easy to find someone and schedule the appointment! My one year old Morkie is terrified of going to the groomer so finding a groomer that comes to the house is perfect!! She was so sweet with my dog, brought all her own equipment, and gave my pup an amazing haircut! I will definitely be using this app from now on!
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Best service

Bianca from Pawsh is the best .

Convenient and easy way to go

I’ve been using Pawsh for about two years now to get my pet groomed. My cat get terribly stressed when put into the carrier and brought to the groomers to be groomed amongst other dogs. Using Pawsh allows him to be groomed from the comfort of my own home.

This app may also be perfect for those who have a harder time leaving the house.
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Love Pawsh

The easiest grooming experience, they come to your house and it’s cheaper than going in to a groomer 10/10

Groomer: JoAnna was Amazing!!!

JoAnna was friendly, Fast and absolutely great. She worked with our anxious baby girl Mylie and did a great job! We already rebooked!!!!!

Grateful I found them

Beyond happy I found them. They are super precessional and my very anxious dog loved the groomer Bianca. They groomed the dog exactly how I wanted which most other groomers cut her hair to short. Also their response time is super quick

Grooming experience

It was great she did an amazing job she was on time this is actually my 3rd time booking on this app

Love it

Great groomers and very convenient. My fur baby who has anxiety is very comfortable with the grooming and made it stress free being in the house

Easy to find and communicate with groomers

I recommend it.

Does work wekk

Appointments booked without consent

So far

Great

$850 for a Standard Cat Groom

This app seemed awesome and perfect; it has a great interface. But they don’t tell you the cost until you enter all of your information. On the last screen where is has a button to book the appointment, they tell you the price. The price for my gentle kitten was $850! No matting. No extras. Just a regular groom for a well-brushed kitten. EIGHT HUNDRED AND FIFTY DOLLARS! That’s INSANE. Good luck.
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