PB engage MY User Reviews

Name: PB engage MY
Rating: 1.62791 (43 reviews)

PB engage MY

Public Bank Berhad

💰 Finance

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Cannot save Favourite account for DuitNow

I’m using the latest v2.76.0 of the app. Have tried several times selecting to save the favourite when I do fund transfer. It did not work. I had to use a web browser to login to add a favourite then it will appear in the app. Not great :(

senhaku

2 years ago

Worst app in Malaysia…

Worst app in Malaysia. Always crashing and cannot do anything after updating to the latest version 2.69.0

Eyhchnbhinvhkbgfr

2 years ago

Just crash at loading

Worst apps. Crash at loading despite re install

CloudyMY

2 years ago

Response from developer

Thank you for bringing this to our attention. Please provide your mobile phone model, OS version, your name and contact number to customersupport@publicbank.com.my for further assistance.

Unable to open app after upgrade

App prompt up then close directly, unable to open.. very annoying, pls make sure it’s working before updating in app store

Senlanse79

2 years ago

Response from developer

Thank you for bringing this to our attention. Please provide you mobile phone model, OS version, your name and contact number to customersupport@publicbank.com.my for further assistance.

Worst Bank Application Ever

You are not able to log in to your account 50% of the time, and another 49% out of the remaining chance you are going to have an error on whatever your action is. I mean why do you even bother to use an application if the error rate is so high, just stick to just using the website if you are not going to optimise the application

WhyIsAllNicknameTaken123

3 years ago

Response from developer

Thank you for bringing this to our attention. Please provide your mobile phone model, OS version, your name and contact number to customersupport@publicbank.com.my for further assistance.

Buggy design

The people who design the app and the people who design the security verification process probably never met and never use the app. The dehumanized experience suggests they might be using ChatGPT for the whole process.

smb1563

3 years ago

Response from developer

Hi, Thank you for your review. We are sorry about the bad experience but we really appreciate you bringing this issue to our attention. Please reach out to customersupport@publicbank.com.my for further assistance.

Low Budget App

Strongly suggest PPB to invest more in their devs to write a quality App.

Shay.Ong

3 years ago

Keeps closing when login

App is faulty. It keeps closing after login. Please fix bug.

leeca7392

3 years ago

The worst ever v2.59.0

Login crash login crash restart login crash what’s wrong with you the lousiest bank in Malaysia
This happened especially on wifi connection, 4g ok, developer should get fired!

RMvalues

3 years ago

Response from developer

Thank you for bringing this to our attention. Please provide you mobile phone model, OS version, your name and contact number to customersupport@publicbank.com.my for further assistance.

App stopped working for older IOS after upgrade to v 2.59.0

According to the detailed in the app, the app will run with IOS 12 and above but that is not true. My app was automatically upgraded to the latest version that supposedly improves user experience. However, it is doing the opposite because I am not able to login and it crashes. Please resolve this bug. If your app claims to have backward compatibility, then it should do exactly that. I am not even to give this one star as the app stopped working for me after the upgrade. And for your information, I am on IOS 15.6

ashchuan

3 years ago

Would give it less than 1 star if possible

A disgrace.

skybluesofa

3 years ago

Response from developer

Mobile Apps that required ATM activation?

This is sheer absurdity - user is forced to use mobile apps BUT first have to activate at ATM. Can’t your apps development team come up with something more sensible?

Betterappspls

3 years ago

Response from developer

worse

This is the worst bank apps i have ever see. Such a big bank cant even handle a apps.

Ah Zhun

3 years ago

Restriction in password

My password was set more than 12 characters but the password field only could input up to 12 characters only. I never ever login in to my account successfully

jiaxinchai96

4 years ago

Too basic

Not up to standard in terms of font size and platform usage. Can be improved so much more compared to other banks whose app looks so much better

anolikespie

4 years ago

Unable to use

I often can't log in, and the money can't be transferred. It's very bad!

puimun Wong

4 years ago

Slow & unresponsive

This few months I couldn’t use the apps properly. I can’t log in & it took some time then timed out. Very disappointed with services.

JHN9290

4 years ago

Unintuitive, outdated UI/UX

Let’s not go to the usual “slow loading, unresponsive” matter everyone is already complaining.

Why cannot load images from gallery to scan DuitNow QR? Why? Why?

ajaxchandler