Crappy
All the app is is a shortcut to the website, it even says get phtech on iOS while the app is open. Also where the hell do I reset my password, and it’s impossible to sign in with google because the app just goes blank white and you can’t do anything
No badge notifications for iPhone 14
Please fix this bug. It doesn’t show anything in badge unless I check banner.
survey monkey scam
unable to be back to shopping cart once the survey monkey page pop up
Extremely Disappointed with PBTech's Customer Service and Return Policy
I regret ordering from PBTech and would NOT recommend them. Their return policy is confusing and impractical, especially for international customers. I ordered a product unavailable in the US, and while it took about a month to arrive (which was expected), the packaging was damaged.
Worse, the product was faulty, and returning it has been a nightmare. I've been trying to return it for a month, but their Return Authorization (RA) numbers are only valid for 10 days. As an international customer, it takes longer than 10 days for USPS to deliver the return, meaning the RA number expires before the package even reaches them. After 10 days I will need to request a new RA number to return it but it will already be on the way to them. This makes their return process nearly impossible to navigate.
PBTech needs to improve their packaging, customer service, and especially their return policy to accommodate international customers better.
Worse, the product was faulty, and returning it has been a nightmare. I've been trying to return it for a month, but their Return Authorization (RA) numbers are only valid for 10 days. As an international customer, it takes longer than 10 days for USPS to deliver the return, meaning the RA number expires before the package even reaches them. After 10 days I will need to request a new RA number to return it but it will already be on the way to them. This makes their return process nearly impossible to navigate.
PBTech needs to improve their packaging, customer service, and especially their return policy to accommodate international customers better.
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No back button on the app is crazy
It’s quite annoying and inconvenient for an iPhone user. Anytime I click on an item I can’t go back to my search without clicking on the top categories which delete my filters
Infuriating app
This app won’t let me copy/paste my PBtech password into the app. The app doesn’t show a paste option and eventually just crashes. Absolutely rubbish - did they not do any user testing? Have deleted it and will order elsewhere.
Love PBTech, not the app…
It’s only marginally better laid out than just using the browser. But crucially the the field on the payment with poli part are broken. The password fill (Apple or 1Password) do not work and there’s no way to paste. Holding in the password field, which normally triggers the paste option, only triggers “select all” and “autofill” - but autofill doesn’t work…
Just use your phones browser and save some frustration.
Just use your phones browser and save some frustration.
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Use the website
Don’t bother downloading.
Store stock counter not working
iPhone 14 Pro Max - can’t click on store stock counter link
Broken
“Check stock levels” used to work but now does nothing, have to use a browser which makes the app pointless for me. Please fix!!!!
Not worth it
The app is convenient but honestly, just add the website to your home pages as an app through Safari than download their app. It’s very clunky, especially their wish list function…
Hopefully they can improve on it soon.
Hopefully they can improve on it soon.
Crash
Keeps crashing when i try and search items
App problems
Can you please fix your app can’t log in
Buggy
Can’t even use the app very disappointed bc I love using them
Can’t see search suggestions with dark mode on
With dark mode in, the search suggestions remains blacked out
Filers not working
Very frustrating when filters don’t work in the app and the mobile version of the site.
Ugly app just use the website
App looks worse than the website and is missing features like signing in with your google account
Very slow
I’m a very big fan of Pb tech as they are very communicative, helpful, and the items always ship quickly, but this is app is incredibly slow and I am unable to use it.
Can’t use search
Every time I use search to find an item, this app crashes. Defeats the purpose of having an app because if I can’t search, I won’t find it and then buy it. The website is quicker and more reliable.
Instant delete
Very slow, buggy app. Instant delete, sorry
