PBIS Rewards Family User Reviews

Customer Experience

Positive experience6.0% of reviews
Neutral6.0% of reviews
Negative experience88.0% of reviews

~ Based on 50 written reviews from the US App Store.

Is PBIS Rewards Family Safe?

PBIS Rewards Family does not appear safe based on available data. AppsHunter Safety Score for PBIS Rewards Family is 46/100.

This assessment is based on 108 user ratings, with an App Store average of 2.1/5.

Safety Analysis

21.3% of ratings point to a safe experience
7.4% of ratings suggest some concerns
71.3% of ratings point to a risky experience

~ Based on 108 App Store ratings for PBIS Rewards Family.

Is PBIS Rewards Family Legit?

PBIS Rewards Family appears to be a legitimate app. AppsHunter Legitimacy Score for PBIS Rewards Family is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Notifications

The red dot for notifications for a message or update NEVER goes away. At the end of last school year I finally went into my notifications and turned off notifications but when I turned it back on for this school year the red dot is back and I haven’t even attached my kids to it yet. If the school had a different way for parent updates I’d delete this app
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Needs Improvement Badly

The notification badge constantly shows an unread message even after everything has been opened and read. The app also isn’t very user-friendly and could be smoother and better organized. On top of that, photos sent by teachers often come through blurry or unclear. For a school communication app, these are pretty important issues. Please fix the notifications, photo quality, and overall usability!
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Notification

Like another review…why won’t the red notification go away?! It’s so annoying. Please fix this! I don’t have any notifications…school has been out for the summer for weeks and I have made sure I’ve opened and read all notifications. It’s been there for months!!!

Notifications

Please check your code to ensure when the app is open and the item is clicked on that the notification goes away. I hate having notifications stay around after opening an app

Glitch

Every time my son gets awarded a point with a comment the notification bubble doesn’t go away for over 24 hours even after I open and close the app and read the comment with the point. This also happens every so often with messages from the teacher. The red notification telling me I have something to read on the app shows up and stays there even after opening the message and refreshing. Sometimes a few hours sometimes a few days.
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Randomly removed

One of my children was randomly removed from my app and it won’t add them back. Even when using the QR code issued by the school. It does no good to call the support line they just tell you to call the school.

Issues since I downloaded the app

The notification badge doesn’t remove itself after viewing and refreshing the account. Very annoying.

Doesn’t work

App is literally unusable

Review

It’s not letting me use the app. Says it needs to be connected to the Internet. It’s not my phone service or WiFi connection, I checked.

Makes zero sense

I got a link for the school to this app for my child’s pbis account setup and to track as mom is rewards/points behaviors ect and asking for my card info and trying to charge me $20 to download app after saying it’s free isn’t ok makes no sense

Text to add

When getting a text to add a student, there is the option to “Copy Student Information”. Once the app opens, there is no where to paste the information and it can only add a student with a QR code. Not helpful.

Terrible

I can’t even scan my kid’s code, nothing happens when I click scan. I tried scanning with the regular camera but it just opens up a Google error page. Checked for updates but it’s up to date. What a waste of energy. I wish schools didn’t use it.

Scan code button isn’t clickable!

I can’t even click the scan code button, nothing happens. Please help.

Dislike

I loathe that I cannot turn on notifications for messages… every other app out there I’m turning off notifications, this app I need notifications for when the teacher or school messages and cannot find where to turn this on!!

Don’t work

Updated the app and now can’t scan QR code for my son’s class.

Poorly designed and stopped working

Stopped working when the app developers changed the location of the source file where the app reads scores and data from. You get a message that says “error communicating with the server” and can do nothing about it. No option to update the app to fix that problem.

When it still worked, the app only showed the behavioral points of the current day. No way to go back to a previous day.
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Crashes once a yr requiring QR code

I wouldn’t recommend this app. It is a great idea but it’s functionality make it not worth it.

Decent app that still needs some work

The notification bubble will still show as an unread notification, sometimes for days, even after looking at whatever the notification was.

Issues with Mobile Friendliness in Messages

Not sure which version this issue began, but I am currently on 3.1.08. When I open the messages, it opens and keeps me at the first message ever sent by the teacher. I then have to scroll all the way down to find the latest message. When I scroll down, the back arrow moves up as well. So to get out of the message, I then have to scroll all the back to the top to get out of the message. This was not always an issue. Please fix this! Mobile apps should be mobile friendly!!!
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Glitches on top of glitches

I love the idea of being able to easily communicate with teachers but this app is so glitchy that’s it’s almost unusable. I haven’t been able to open photos that the teachers will send for a few weeks, every time I try, it just automatically keeps scrolling to the top of the page of messages and now it’s just scrolling to the top for no reason when I try to look at the new messages I get from the teacher. I’ve made sure it’s up to date so I know it’s not my phone. FIX THE APP!!!
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