Notification
Like another review…why won’t the red notification go away?! It’s so annoying. Please fix this! I don’t have any notifications…school has been out for the summer for weeks and I have made sure I’ve opened and read all notifications. It’s been there for months!!!
Notifications
Please check your code to ensure when the app is open and the item is clicked on that the notification goes away. I hate having notifications stay around after opening an app
Glitch
Every time my son gets awarded a point with a comment the notification bubble doesn’t go away for over 24 hours even after I open and close the app and read the comment with the point. This also happens every so often with messages from the teacher. The red notification telling me I have something to read on the app shows up and stays there even after opening the message and refreshing. Sometimes a few hours sometimes a few days.
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Randomly removed
One of my children was randomly removed from my app and it won’t add them back. Even when using the QR code issued by the school. It does no good to call the support line they just tell you to call the school.
Issues since I downloaded the app
The notification badge doesn’t remove itself after viewing and refreshing the account. Very annoying.
Doesn’t work
App is literally unusable
Review
It’s not letting me use the app. Says it needs to be connected to the Internet. It’s not my phone service or WiFi connection, I checked.
Makes zero sense
I got a link for the school to this app for my child’s pbis account setup and to track as mom is rewards/points behaviors ect and asking for my card info and trying to charge me $20 to download app after saying it’s free isn’t ok makes no sense
Text to add
When getting a text to add a student, there is the option to “Copy Student Information”. Once the app opens, there is no where to paste the information and it can only add a student with a QR code. Not helpful.
Terrible
I can’t even scan my kid’s code, nothing happens when I click scan. I tried scanning with the regular camera but it just opens up a Google error page. Checked for updates but it’s up to date. What a waste of energy. I wish schools didn’t use it.
Scan code button isn’t clickable!
I can’t even click the scan code button, nothing happens. Please help.
Dislike
I loathe that I cannot turn on notifications for messages… every other app out there I’m turning off notifications, this app I need notifications for when the teacher or school messages and cannot find where to turn this on!!
Don’t work
Updated the app and now can’t scan QR code for my son’s class.
Poorly designed and stopped working
Stopped working when the app developers changed the location of the source file where the app reads scores and data from. You get a message that says “error communicating with the server” and can do nothing about it. No option to update the app to fix that problem.
When it still worked, the app only showed the behavioral points of the current day. No way to go back to a previous day.
When it still worked, the app only showed the behavioral points of the current day. No way to go back to a previous day.
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Crashes once a yr requiring QR code
I wouldn’t recommend this app. It is a great idea but it’s functionality make it not worth it.
Decent app that still needs some work
The notification bubble will still show as an unread notification, sometimes for days, even after looking at whatever the notification was.
Issues with Mobile Friendliness in Messages
Not sure which version this issue began, but I am currently on 3.1.08. When I open the messages, it opens and keeps me at the first message ever sent by the teacher. I then have to scroll all the way down to find the latest message. When I scroll down, the back arrow moves up as well. So to get out of the message, I then have to scroll all the back to the top to get out of the message. This was not always an issue. Please fix this! Mobile apps should be mobile friendly!!!
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Glitches on top of glitches
I love the idea of being able to easily communicate with teachers but this app is so glitchy that’s it’s almost unusable. I haven’t been able to open photos that the teachers will send for a few weeks, every time I try, it just automatically keeps scrolling to the top of the page of messages and now it’s just scrolling to the top for no reason when I try to look at the new messages I get from the teacher. I’ve made sure it’s up to date so I know it’s not my phone. FIX THE APP!!!
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Just plain bad
There are so many problems with the app it is likely I will forget something. For this I am a parent first, but also a teacher who is thankful I am not required to use this with my own students. Problems 1. Access to posts from teachers is either impossible due to not being able to scroll back far enough to get info or impossible because as one tries to access it the screen hops all over and doesn’t allow enough time to be able to click on posts/links from teachers. Possible solution: have a secondary document access area for parents to access posted attachments and a search function that could take the parents to posts with keywords. 2. Photo quality is horrible. The teachers try so hard to share nice images with families but their time is wasted because the quality of the images is so bad. 3. That red circle! The red circle suggesting I need to view some information in the app does not go away even after opening every single drop down. Thus I am more likely to miss messages because I never know if the red circle is a real message or one I’ve already looked at and cannot spend my whole day checking to see if a real post has been made 4. There either is no web based version for access or it is impossible to find. I had hoped to login on a desktop to see if accessing attachments would be possible there, but found no way to login to the parent info. We’ve been forced to use this by my daughters school after years of using ClassDojo (which worked great, by the way) and I have been unimpressed, annoyed, or frustrated every since time I have to use this app.
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Non-starter On First Task
Okay, I'm a software engineer, so, this app isn't ready for mobile. I have the student info copied from the email, but the only way in the mobile app to add a student with with a QR code, and that QR code can only be scanned via the camera -- not from a photo or other screen. No way to copy the info from the email/webpage that directs you to the app. This is a non-starter user experience.
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