PBS Sales

PBS Sales

Automotive Sales CRM

3 ratings
10 reviews
Free

Details

  • Released
  • Updated
  • October 18, 2017
  • June 16, 2026
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About

Extend your dealership's CRM functionality to your mobile device. Manage leads, prospects, and communications on the go, and gain insights into customer behavior. Seamlessly integrate with your existing system for enhanced productivity.

Lead and prospect management
Customer communication tracking (text, email, call)
VIN and driver's license scanning
Inventory browsing
Service department visit alerts
Real-time chat with managers
Activity scheduling
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What's New in PBS Sales

5.7.0

June 16, 2026

"In transit" vehicle status is now available for apex users Improved how a vehicles lot is determined Fixed opening text message conversations from push notifications Le statut véhicule « en transit » est maintenant disponible pour les utilisateurs d'APEX. Optimisation de la logique d'attribution des terrains d'entreposage (lot) pour les véhicules. Correction d'un problème qui empêchait l'ouverture des conversations de textos lors du clic sur une « notification push».

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User reviews

Not a very good system

Locks you out of your own deal. Crashes frequently.

Needs Manager view

I do not see a way to view as a manager. If we needed to swap salesperson out of someone else on the fly instead of being tied to a laptop. Or confirm lead details against another lead. This NEEDS to happen.

New update

The new update has made the app significantly better, bugs are getting fixed relatively faster than expected !

No longer usable

Since the last update, this app went from semi usable to completely unusable. It takes way too long to log in and if you decide to select a customer or deal, you are left on a spinning wheel forever. I left my phone for 2 or 3 hours at one point to test before giving up.
It’s a shame because, though it was a reduced version of the computer program, it allowed me to work away from my desk. Please don’t apply this update to the tablet version or I’ll be really screwed.
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Useless Application

PBS is the 2nd DMS and the 4th CRM system we have used, and this app is by far the worst I’ve seen thus far. Just a complete lack of functionality. On both phone and tablet apps. Extremely disappointing.

Developer apps

FAQ

What is PBS Sales?

PBS Sales is a mobile application designed to extend the CRM functionality of the PBS v10 Dealer Management System. It allows automotive sales professionals to manage leads, prospects, and communications directly from their mobile devices.

How much does PBS Sales cost?

PBS Sales is available for free and runs as a complimentary extension to each user login in the PBS v10 DMS. If your sales reps are actively using the DMS, one login shares a user license with the app.

Does PBS Sales have ads?

No, PBS Sales does not contain advertisements. It is a free application that integrates with your existing PBS v10 DMS.

What versions of PBS v10 are supported by PBS Sales?

PBS Sales requires dealerships to be on PBS v10 versions 10.5 and higher. Users should consult their administrator to get their sales team set up.

Can I scan VINs and driver's licenses with PBS Sales?

Yes, PBS Sales allows you to scan a VIN to select an inventory vehicle and scan a driver's license to add customer data. It can also match existing customers in your DMS.

What kind of notifications can I expect from PBS Sales?

You can receive alerts for customers visiting the service department, with insights into potential purchasing cycles. You will also get notifications for new leads and the ability to reply to 'stop-the-clock' requests.

Is PBS Sales available on both iPhone and iPad?

Yes, PBS Sales is supported on both iPhone and iPad devices, offering flexibility for users across different Apple hardware.

How often is PBS Sales updated?

The latest version of PBS Sales is 5.6.1, last updated on March 10, 2026. This indicates a commitment to regular updates and improvements for the application.