PBS Service User Reviews

Name: PBS Service
Rating: 1.6 (10 reviews)

PBS Service

PBS Financial Systems Inc.

💼 Business

📊 Productivity

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Horrible

App looks like it was made in 2005 and works half the time, pictures never upload, most the time it doesn’t even pull up any of my tickets, newest iPhone and app is up to date so it is an issue with their app do not recommend wastes my time and time is money as a technician

Service technician 667

2 months ago

DO NOT DO IT

If your gonna be using this app, please beg your employer to use anything else, pbs has constant problems, and when it works “properly” if u could use the word work at all, it’s an absolute headache.

RevengeSlayer284

4 months ago

Disgusting

This hands down one of the worst apps ever, I’m a technician and time is money….half of the time videos won’t upload or completely disappear…everything takes forever to load… I have the newest iPhone so it’s not a phone issue. It’s an app issue. You guys need to fix your app or you’ll have a lot of unhappy technicians.

Angry ford tech

5 months ago

It doesn't work

It doesn't work. I have open service orders, they do not show up, and even when I search the order # they still do not appear in the app. Useless.

J3FRS0N

3 years ago

Not useable

This app is hot garbage and will drive you to the point of insanity.

Servicewriterpro

3 years ago

Response from developer

Hello, thank you for sharing feedback on the PBS Service App. We've created a ticket with Support to address the issue. We are sorry to hear about your negative experience and are eager to gather further information to improve the application. Please reach out to Service Support at 800-665-6304 ext. 192 or service.support@pbssystems.com and reference ticket 2156630. Thank you, again!

Not quite there

Coming from a solid base on CDK drive and XTime; PBS is clunky. As a Service Drive Manager, I have to assist my Writers on basic tasks. Difficulty taking pictures is a primary pain as you can only upload a single picture at a time and it’s a 4-step process

dbc1019

3 years ago

Response from developer

Hello there, we appreciate your feedback regarding the PBS Service App. We've created a ticket with Support to address the issue. We regret to hear about your experience and would like to learn more to make improvements. Please don’t hesitate to contact our Service Support team at 800-665-6304 ext. 192 or service.support@pbssystems.com and reference ticket 2156688. Thank you!