AwaIting Improvements
The app is handy for sure even without being a mobile deposit option, which is inconvenient since I don’t live near a physical branch. I use it only to monitor an additional account I have for savings via direct deposit, but it seems to clear my password and username every time I log back in, no matter how many times I request it remembers my information. Eventually I get locked out of my own account, and have to call to get it reset. I wish this was a one time occurrence, but it seems to happen almost quarterly. It’s quite frustrating.
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PCCU from Nebraska...
I’m not a every active account, every time I need assistance PCCU staff are always friendly and helpful. Thank you!
Reviewdaiseykay 22
Everyone who works there is amazing!!! Tracey and Katelyn are awesome workers.
Some issues
Issues:
•The app on the phone will occasionally log you out and delete biometrics.
• Another issue is that the apple watch app doesn’t work very well on a series 4. The app will hang and not show accurate and up-to-date information about the account that you selected for quick view.
On the positive side, however,
• The user interface is clean and fairly easy to navigate.
• The Phone app gives accurate information, and it has been up-to-date for me.
I will update if there are any other things that I encounter.
•The app on the phone will occasionally log you out and delete biometrics.
• Another issue is that the apple watch app doesn’t work very well on a series 4. The app will hang and not show accurate and up-to-date information about the account that you selected for quick view.
On the positive side, however,
• The user interface is clean and fairly easy to navigate.
• The Phone app gives accurate information, and it has been up-to-date for me.
I will update if there are any other things that I encounter.
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Tabitha Robinson
The reason for the low rating is because you can only transfer out of a savings a few times a month and then they start charging a $2.00 fee for each one after that. It’s my money, I should be able to move it around whenever I want as I see fit.
