PDF Converter & Word to PDF User Reviews

Top reviews

Fraud

I just signed for free trial but they charged me for full 3 months and I have no way to get the refund the email at help and support is wrong. Give me my refund now I just downloaded it few hours ago

Is not working

I was trying to get help from support section however, the email that they put it to get connect with them is not working no one to talk to no one can explain to you if you’re looking for help or explanation. yes they yes get the payment . And run away.

Great ideas

🙏Great ideas in the app ,keep it up 👌👍

Hate it

It is the worst app. Didn’t get my money back

Response from developer

Good day, I'm really sorry to hear about your experience with our app. It's very important to us that our customers have a positive experience and we apologize that this was not the case for you. We understand how frustrating it can be to be charged unexpectedly, but you should be careful because Apple payments always show if is it a possible free trial for you or you already used it before. In order to assist you further, could you please contact us directly via the app on email so that we can look into your issue and help resolve it? Thank you for bringing this issue to our attention, and we hope to make things right for you. Best regards, Development Team

Forms will not accept input

Firms will not accept input and I can’t find any answers through the support feature. So far a waste of money.

Scam!!!!

I was given a free trail for 3 days and just by clicking it, my account was deducted by 30$ for 3 months which doesn’t make any sense to me and completely senseless need my refund and I’m annoyed by the way it’s deducted the amount straight away…!!!! I need my money back!!!!!!

Response from developer

Good day, I'm really sorry to hear about your experience with our app. It's very important to us that our customers have a positive experience and we apologize that this was not the case for you. We understand how frustrating it can be to be charged unexpectedly, but you should be careful because Apple payments always show if is it a possible free trial for you or you already used it before. In order to assist you further, could you please contact us directly via the app on email so that we can look into your issue and help resolve it? Thank you for bringing this issue to our attention, and we hope to make things right for you. Best regards, Development Team

No free trial

Hello,

I did the free trial but the money was taken straight out it my account

Response from developer

Good day, I'm really sorry to hear about your experience with our app. It's very important to us that our customers have a positive experience and we apologize that this was not the case for you. We understand how frustrating it can be to be charged unexpectedly, but you should be careful because Apple payments always show if is it a possible free trial for you or you already used it before. In order to assist you further, could you please contact us directly via the app on email so that we can look into your issue and help resolve it? Thank you for bringing this issue to our attention, and we hope to make things right for you. Best regards, Development Team

Horrible

It said there was a free trial-so i canceled IMMEDIATELY …but it continues to try and charge me…because of this I can’t pay for storage so I hope my phone doesn’t break and lose all my stuff since it’s not longer updating because I don’t have the money to pay $11 for an app that said it had a free trial…save yourself the headache and use ILOVEpdf website. Much easier.
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Response from developer

Good day, I'm really sorry to hear about your experience with our app. It's very important to us that our customers have a positive experience and we apologize that this was not the case for you. We understand how frustrating it can be to be charged unexpectedly, but you should be careful because Apple payments always show if is it a possible free trial for you or you already used it before. In order to assist you further, could you please contact us directly via the app on email so that we can look into your issue and help resolve it? Thank you for bringing this issue to our attention, and we hope to make things right for you. Best regards, Development Team

No free trial

I should have read the other reviews…. I signed up for what I thought was a free trial, tried the app, it was clunky & did not work at all, so I immediately cancelled the subscription it automatically signed me up for. Several days later, my credit card was charged $24.99+tax… What a scam. Absolute garbage app on top of it all.
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No 3 day trial

As others have said, I downloaded the app due to the 3 day trial and as soon as I downloaded the app, $29.99 was deducted from my bank account. I have put in a request to apple for a refund as this is misleading.

Response from developer

Good day, I'm really sorry to hear about your experience with our app. It's very important to us that our customers have a positive experience and we apologize that this was not the case for you. We understand how frustrating it can be to be charged unexpectedly, but you should be careful because Apple payments always show if is it a possible free trial for you or you already used it before. In order to assist you further, could you please contact us directly via the app on email so that we can look into your issue and help resolve it? Thank you for bringing this issue to our attention, and we hope to make things right for you. Best regards, Development Team

Charged me for free trial

Do not download! I wanted to see how well the app worked before committing to paying for anything and saw it had a 3 day trial. As I confirmed download, it charged me straight away! $38.96 to be exact. I canceled sub straight away.. not happy

Response from developer

Good day, I'm really sorry to hear about your experience with our app. It's very important to us that our customers have a positive experience and we apologize that this was not the case for you. We understand how frustrating it can be to be charged unexpectedly, but you should be careful because Apple payments always show if is it a possible free trial for you or you already used it before. In order to assist you further, could you please contact us directly via the app on email so that we can look into your issue and help resolve it? Thank you for bringing this issue to our attention, and we hope to make things right for you. Best regards, Development Team

Do not buy is a scam

I purchased with 3 days trial and still not worked after purchase, deleted in a timeline on 30 minutes, couldn’t use it because it keeps asking for subscription after purchase. DO NOT BUY THEY DO NOT GIVE MONEY BACK.

Upset

Did the trial, tried the app - it crashed immediately and wouldn’t let me save file in PDF. So went to cancel writhing 30 minutes of downloading. It said “free trial” - they took the money after I had canceled. Very disappointed!

Response from developer

Good day, I'm really sorry to hear about your experience with our app. It's very important to us that our customers have a positive experience and we apologize that this was not the case for you. We understand how frustrating it can be to be charged unexpectedly, but you should be careful because Apple payments always show if is it a possible free trial for you or you already used it before. In order to assist you further, could you please contact us directly via the app on email so that we can look into your issue and help resolve it? Thank you for bringing this issue to our attention, and we hope to make things right for you. Best regards, Development Team

HORRIBLE

Says 3 day free trial but that’s not true. I got charged right away and the dumb app doesn’t work. I WANT MY MONEY BACK!

Scam!

I accepted the 3 day free trial, and as soon as I clicked it, the $15 was taken out of my account.
I tried using the app to convert my files and it crashed each time I tried to use it. I’ve since canceled the subscription. I hope to get my money back as I cancelled it immediately after I saw the money taken out
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Response from developer

Good day, I'm really sorry to hear about your experience with our app. It's very important to us that our customers have a positive experience and we apologize that this was not the case for you. We understand how frustrating it can be to be charged unexpectedly, but you should be careful because Apple payments always show if is it a possible free trial for you or you already used it before. In order to assist you further, could you please contact us directly via the app on email so that we can look into your issue and help resolve it? Thank you for bringing this issue to our attention, and we hope to make things right for you. Best regards, Development Team

No free trial

DO NOT DOWNLOAD! Upon downloading it stated a 3 day free trial. Should have know better when it was spelt wrong after accepting to start it (trail). I accepted this and was charged £9.99 straight away. Do not offer a free trail/trial if you are not going to allow people to use that. How many more people are you going to con at £10 per time?? No way of contacting anyone as everything else works on the app except contact us. Convenient!
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Response from developer

Good day, I'm really sorry to hear about your experience with our app. It's very important to us that our customers have a positive experience and we apologize that this was not the case for you. We understand how frustrating it can be to be charged unexpectedly, but you should be careful because Apple payments always show if is it a possible free trial for you or you already used it before. In order to assist you further, could you please contact us directly via the app on email so that we can look into your issue and help resolve it? Thank you for bringing this issue to our attention, and we hope to make things right for you. Best regards, Development Team