결제 취소
Attention arnaque
Response from developer
Nous sommes désolés d’apprendre que l’application ne s’ouvre pas malgré votre paiement. Nous comprenons à quel point cette situation peut être frustrante. Notre objectif est d’offrir un service fiable et transparent, et nous regrettons que votre expérience n’ait pas été à la hauteur. Nous continuerons à travailler pour améliorer la stabilité et la clarté du processus pour tous les utilisateurs. Cordialement, L’Équipe de Développement
구매취소
Response from developer
소중한 의견 감사합니다. 무료 기간 동안 필요가 없어 삭제하셨다면 혼란스러우실 수 있습니다. 구독 및 결제 관련 부분이 더 명확하게 안내되지 못했다면 아쉽게 생각합니다. 앞으로 이용 과정이 더 이해하기 쉽고 투명하도록 계속 개선해 나가겠습니다. 감사합니다. 개발팀
결재취소
Response from developer
의견 남겨주셔서 감사합니다. 결제 취소 방법이 명확하지 않아 혼란을 드린 점 죄송합니다. 구독과 결제 관리가 더 이해하기 쉽도록 안내와 흐름을 개선하는 작업을 진행 중입니다. 사용자 경험을 계속해서 개선해 나가겠습니다. 감사합니다, 개발팀
자꾸 튕겨요
Response from developer
소중한 의견 감사드립니다. 앱이 계속 튕겨 사용에 어려움을 겪으셨다니 정말 죄송합니다. 불편을 드린 점 깊이 사과드립니다. 감사합니다. 개발팀 드림
Crashes
Payant
Response from developer
Merci pour votre retour. Nous comprenons votre frustration. Actuellement, certaines fonctionnalités nécessitent un abonnement, mais nous travaillons constamment à améliorer l'expérience utilisateur. N'hésitez pas à nous faire part de vos suggestions pour de futures améliorations. Merci encore pour votre avis.
Misleading
Response from developer
Hi, We’re really sorry to hear about your experience. The ads and subscription offer are part of the app's free version, and we understand how frustrating this can be. We are constantly working to improve the app, and your feedback helps us make it better. We hope you’ll consider giving it another try in the future. Thank you for your feedback, The Team
Stole My Money
Nul
Response from developer
Bonjour, Nous sommes désolés d'apprendre que vous rencontrez des difficultés avec l'application. Bien que l'application soit gratuite à télécharger, certaines fonctionnalités nécessitent un abonnement. Nous comprenons que cela puisse être frustrant et nous travaillons constamment à améliorer l'expérience utilisateur. Nous espérons que vous nous donnerez une nouvelle chance à l'avenir. Merci pour vos retours, L'équipe
Do not get, doesn’t convert
Kostenpflichtig?
Was kann ich fortsetzen? Den „Einkauf. Des Abos“ Oder die kostenlose Variante? Bevor ich in irgend eine Abo falle gerate, habe ich die App lieber gleich wieder gelöst..
Useless
Just loops you unless you upgrade. I didn’t even get one photo converted to see if it works well. So annoying.
If I could do no stars I would
Response from developer
We’re really sorry to hear about your negative experience. We understand how frustrating that must be, especially after you already subscribed. Thanks to subscriptions, we’re able to support and improve the app, but we’re constantly working on enhancing the user experience. Your feedback is very valuable to us, and we’ll do our best to resolve the issue. Best regards, The Development Team
Terrible
Response from developer
Thank you for your feedback. We’re sorry to hear about your experience with the app. We’ve passed your comments to our technical team to investigate the issue with file conversion. Your input helps us improve, and we’ll work on making the app more user-friendly. Best regards, The Development Team
One Free Use
Didn’t do the one thing it’s supposed to do
Couldn’t convert one photo even after I paid for the app.
Right away you’re bombarded with the $4.99 one time purchase.. no option to demo.. ok whatever sure I’ll pay it.
Once they have your money that’s it. Every time I try and convert HEIC to JPG the app just crashes once it’s done.
Tried to do it using files from a shared folder.. nope just gets stuck in a loop and never converts.
Was never able to convert one single photo with this app.
Absolute junk that I can’t imagine they even tested.
Want my $5 back. What a waste.
Response from developer
We’re really sorry to hear about your experience and understand your frustration. We’ve passed your feedback along to our technical team to investigate the issues with the app crashing and the conversion process. We are working to resolve these problems as quickly as possible. We appreciate your patience and hope to improve your experience in the future. Best regards, The Development Team
They extort money.
❓❓❓einmal gehts dann nix❓❓❓❓
Response from developer
Es tut uns leid zu hören, dass die App nicht wie erwartet funktioniert hat. Wir haben dein Feedback an unser technisches Team weitergeleitet, um die Probleme zu untersuchen und zu beheben. Wir hoffen, die App in Zukunft zu verbessern und würden uns freuen, wenn du es noch einmal versuchst. Mit freundlichen Grüßen, Das Entwicklungsteam
JPEG zu JPG funktioniert nicht
Response from developer
Es tut uns leid, dass die HEIC-zu-JPG-Konvertierung nicht wie erwartet funktioniert hat. Wir haben dein Feedback an unser technisches Team weitergeleitet und werden das Problem so schnell wie möglich beheben. Wir hoffen, dass wir die Funktion in zukünftigen Updates verbessern können. Mit freundlichen Grüßen, Das Entwicklungsteam
