Really?
Worked great until it came time to save the document, would be nice to know this requires a subscription.
Do not recommend this app
I first tried to edit a pdf on safari, and when I went to download my PDF, I was prompted to create an account and trial the subscription for “free”. I was then charged $10 to my account. Not only that, I lost the original PDF completely. I retried the whole process with the same outcome, lost the PDF. I then downloaded the app, same issue when trying to save. The app then decided to crash and every time I tried to use it, it came up with an error. Will be doing a chargeback with my bank.
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Easy to Use and Great Customer Service!
The app is well designed, easy to use, and worked perfectly for what I needed. I just did not have an ongoing use for it.
I accidentally missed the end of my free trial and was charged for the annual plan. Bogs and Sally were both understanding and helped me resolve the issue with a full refund! They didn’t have to do that and I truly appreciate how they went above and beyond to help. Excellent customer service!
I accidentally missed the end of my free trial and was charged for the annual plan. Bogs and Sally were both understanding and helped me resolve the issue with a full refund! They didn’t have to do that and I truly appreciate how they went above and beyond to help. Excellent customer service!
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Great
It’s so wonderful to work with make my life easier
Unauthorized use of CC info
This service was fine when I needed it. When I no longer needed it, I decided to let the subscription lapse on the card that was being used— a card that was no longer valid. They tried to re-subscribe me. I left it alone because without a valid card to subscribe to, the subscription lapses, right? No. I don’t know how, but they hunted down my updated card information to renew the subscription, because I never once made that information available to them by my own choice. Extremely untrustworthy and unsettling; the service is fine but I will never trust them again.
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