pdfFiller User Reviews

Customer Experience

Positive experience19.8% of reviews
Neutral2.1% of reviews
Negative experience78.2% of reviews

~ Based on 577 written reviews from the US App Store.

What users say

Is pdfFiller Safe?

pdfFiller: edit PDF documents appears safe based on user ratings. AppsHunter Safety Score for pdfFiller is 88/100.

This assessment is based on 8,461 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.6% of ratings point to a safe experience
2.6% of ratings suggest some concerns
11.9% of ratings point to a risky experience

~ Based on 8,461 App Store ratings for pdfFiller.

Is pdfFiller Legit?

pdfFiller: edit PDF documents appears to be a legitimate app. AppsHunter Legitimacy Score for pdfFiller is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Really?

Worked great until it came time to save the document, would be nice to know this requires a subscription.

Do not recommend this app

I first tried to edit a pdf on safari, and when I went to download my PDF, I was prompted to create an account and trial the subscription for “free”. I was then charged $10 to my account. Not only that, I lost the original PDF completely. I retried the whole process with the same outcome, lost the PDF. I then downloaded the app, same issue when trying to save. The app then decided to crash and every time I tried to use it, it came up with an error. Will be doing a chargeback with my bank.
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Easy to Use and Great Customer Service!

The app is well designed, easy to use, and worked perfectly for what I needed. I just did not have an ongoing use for it.

I accidentally missed the end of my free trial and was charged for the annual plan. Bogs and Sally were both understanding and helped me resolve the issue with a full refund! They didn’t have to do that and I truly appreciate how they went above and beyond to help. Excellent customer service!
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Great

It’s so wonderful to work with make my life easier

Unauthorized use of CC info

This service was fine when I needed it. When I no longer needed it, I decided to let the subscription lapse on the card that was being used— a card that was no longer valid. They tried to re-subscribe me. I left it alone because without a valid card to subscribe to, the subscription lapses, right? No. I don’t know how, but they hunted down my updated card information to renew the subscription, because I never once made that information available to them by my own choice. Extremely untrustworthy and unsettling; the service is fine but I will never trust them again.
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Garbage Money Scheme

They offer to help you fill out a form and then there is a subscription paywall to access your own documents. And it’s $100 a year, who is buying that? The price point alone is insane.

Scam

Filled out form just to find out you have to sign up for a “free trial”. Shady af!!! Why would I trust they won’t charge after that. Based off the reviews it’s not a free trial.

Latest Update

The latest update broke a lot of functionality on desktop. I am confident they will get it working, because this happened a couple of years ago and they resolved it. I will update my review once it’s fixed, because when it’s working, it’s a wonderful tool for my business. Please fix this soon!! I should add- Customer service has been responsive and helpful, as always.
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Absolute mess

More bugs than working functions. Space bar randomly turns into a tab bar. Boxes overlay and won’t lock to line up. No grid functions. Worst of all, I could muddle through all of that. It would take years off my life and cost all of my patience, but I could. What I cannot handle, is that after doing my best to work around a system so buggy it puts the Amazon rainforest to shame, it saves/shares a garbled version of what you made. Absolute trash, and they have the nerve to charge $100 a year for it. Literally the worst use of my money, and I have bought things that would put a 5 year old with a credit card to shame.
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Customer

I’ve been a customer of PDF filler for as long as I can remember I guess since they started I couldn’t be with it at it. It’s better than Adobe and half the price or a third of the price. If you don’t have PDF filler you need to get it that’s all I can say.

Economy Movers

Awesome app

Scam.

I opted out of a free trial that was only a month long that I opted out before the month ended only to get charged $105 even after cancelling beforehand. Scam website, shady business. Dispute with your bank to get your money back, do not trust.

Abo-Falle

Achtung Abo-Falle! Hände weg!
Hatte nach einmaliger Benutzung die Testversion gekündigt, heute wurden mir 35$ per Paypal abgezogen.

Response from developer

Hello there! Looks like the free trial cancelation did not fully go through, sorry to inform you. If you signed up for our free trial here on App Store, please note that you can cancel and claim refund directly in your Apple account. And if you signed up directly on our site, please email us, it's support@pdffiller.com.

Don’t do it

It looks good but performs terribly. Lots of issues and dead ends that you have to be super smart to work around. Even hard to cancel free trial. On the verge of a scam

Website is good, app is useless

I’ve been a paid user for a few years. The website and storage is very useful. The app doesn’t even log in and performs no functions that the website does. That part is disappointing. I’d probably do best getting a home phone line and a fax machine.

Terrible

Terrible

Nothing beats it!!!

It’s the Best!

Extortionate predatory pricing tactics- avoid if you can- Charging 50/ month to a full time student

The product is excellent
The support is great
But the pricing is extortionate
I’ve explained to this company I am a full time student and self represented litigant an they continue to charge me 50 dollars Aud a month while dropping me add about signing up to a one year subscription I cannot afford as I am on full time government pension called study allowance making 903/fortnight
This single software subscription costs more than my health insurance
They refuse to engage in dialogue about reasonable pricing structure given my situation
1/100 star review
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Dangerous for your bank account

This app tries extracting 173,80 dollars from your account even though I have have canceled the free trial (it never even showed on my apple subscriptions in the App Store), if you have this app, I recommend to delete your account right away to cancel everything and if you already got your money taken, contact their support asap and do not hesitate to take this into legal action.

Apple, remove this scamming app
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Response from developer

Hello there! Sorry to hear about the confusion. Considering the amount mentioned and also the fact that you do not see pdfFiller among your Apple subscriptions, most probably, you then subscribed directly on our site, pdffiller.com. Maybe a did tax forms, or a medical/insurance form with us? (These are the most common use cases). Please email us (support@pdffiller.com) and let us know your full name, email, exact amount of charge, exact date of this charge, and also the last four digits on the card charged (if the charge is on Venmo or PayPal, we would need to know your username instead of card digits). We will check records on our end and offer you a resolution ASAP. Thank you.

Unseriöse Betrüger

Unseriöse Betrüger

Response from developer

Hello there and our apologies if any confusion! What went wrong in there? Please do tell us more, thank you.