Got the job done
Great app. Helped me fill out an application when I was in a pinch.
Subscription service
Won’t even let you download without paying
This is a scam ⭐ 1 star — Beware of unexpected charges!
I was charged $190 for a yearly subscription I never knowingly agreed to. This was supposed to be a seven-day free trial. I did not intend to purchase an annual subscription, and I don’t even need or use this app.
Apple denied my refund request, and I still haven’t gotten my money back. This experience feels like a scam to me. Please don’t click on the offer or download this app without carefully checking the subscription terms. I want my $190 refunded.
Apple denied my refund request, and I still haven’t gotten my money back. This experience feels like a scam to me. Please don’t click on the offer or download this app without carefully checking the subscription terms. I want my $190 refunded.
Show more
iPad
I wish that the app had the same features on iPad as the phone app. Makes editing so much easier on there. Other than that great tool. Fix it. Please
Rats
Genuinely scummy behavior to paywall the exporting or saving of a document and not making that clear before editing. I hope your pillow is never cold.
Bill cancellation
Terrible COMPANY, I sent them a notice within the seven day trial. And they did still can’t cancel my subscription
So much better than adobe.
Oh my God, the ease of use of this compared to Adobe when editing PDFs . Absolutely amazing you guys have a customer for life!
Review
Excellent service & easy to use
Access docu
Excellent
SCAM
Hey so if the developers actually look at this, EDITING PDFs IS NOT SOMETHING YOU SHOULD EVER HAVE TO PAY FOR
BUYER BEWARE, YOU HAVE TO SIGN UP FOR A SUBSCRIPTION TO DO SOMETHING THAT COMES WITH ANY COMPUTER
BUYER BEWARE, YOU HAVE TO SIGN UP FOR A SUBSCRIPTION TO DO SOMETHING THAT COMES WITH ANY COMPUTER
Misleading
Everything looks free but the moment you try to download the document you serpent hours on they force you to buy a subscrption
Do not recommend this app
I first tried to edit a pdf on safari, and when I went to download my PDF, I was prompted to create an account and trial the subscription for “free”. I was then charged $10 to my account. Not only that, I lost the original PDF completely. I retried the whole process with the same outcome, lost the PDF. I then downloaded the app, same issue when trying to save. The app then decided to crash and every time I tried to use it, it came up with an error. Will be doing a chargeback with my bank. The developer then left a comment to reach out to their support email. Never received a response when I reached out for a refund. They are a scam and should not be allowed to continue operating.
Show more
Really?
Worked great until it came time to save the document, would be nice to know this requires a subscription.
Do not recommend this app
I first tried to edit a pdf on safari, and when I went to download my PDF, I was prompted to create an account and trial the subscription for “free”. I was then charged $10 to my account. Not only that, I lost the original PDF completely. I retried the whole process with the same outcome, lost the PDF. I then downloaded the app, same issue when trying to save. The app then decided to crash and every time I tried to use it, it came up with an error. Will be doing a chargeback with my bank.
Show more
Easy to Use and Great Customer Service!
The app is well designed, easy to use, and worked perfectly for what I needed. I just did not have an ongoing use for it.
I accidentally missed the end of my free trial and was charged for the annual plan. Bogs and Sally were both understanding and helped me resolve the issue with a full refund! They didn’t have to do that and I truly appreciate how they went above and beyond to help. Excellent customer service!
I accidentally missed the end of my free trial and was charged for the annual plan. Bogs and Sally were both understanding and helped me resolve the issue with a full refund! They didn’t have to do that and I truly appreciate how they went above and beyond to help. Excellent customer service!
Show more
Great
It’s so wonderful to work with make my life easier
Unauthorized use of CC info
This service was fine when I needed it. When I no longer needed it, I decided to let the subscription lapse on the card that was being used— a card that was no longer valid. They tried to re-subscribe me. I left it alone because without a valid card to subscribe to, the subscription lapses, right? No. I don’t know how, but they hunted down my updated card information to renew the subscription, because I never once made that information available to them by my own choice. Extremely untrustworthy and unsettling; the service is fine but I will never trust them again.
Show more
Garbage Money Scheme
They offer to help you fill out a form and then there is a subscription paywall to access your own documents. And it’s $100 a year, who is buying that? The price point alone is insane.
Scam
Filled out form just to find out you have to sign up for a “free trial”. Shady af!!! Why would I trust they won’t charge after that. Based off the reviews it’s not a free trial.
Latest Update
The latest update broke a lot of functionality on desktop. I am confident they will get it working, because this happened a couple of years ago and they resolved it. I will update my review once it’s fixed, because when it’s working, it’s a wonderful tool for my business. Please fix this soon!! I should add- Customer service has been responsive and helpful, as always.
Show more