Do not use
Do not use this app. Unreliable and unintuitive. Fails to save every other recording, frustrating my ability to make progress. For PE therapy you’re better off with a physical voice recorder or the voice memo app.
Response from developer
We're sorry for the frustration this has caused. We understand how disruptive it is when recordings don't save properly. We are working on a major update to this app that will improve UI and functionality, which we hope to release later this year. In the meantime, please feel free to reach out to our team at mobilementalhealth@va.gov so we can offer you specific recommendations for getting the most out of this app in its current form.
Crash issues
I use the app with clients and like to progress through it with each person. When trying to clear old data the app will shutdown and I cannot remove previous entries. The original version never had this issue. Disappointed as it makes it more difficult to work with clients and the app.
Broken App
I deleted a previous session and it deleted all of my sessions. All my data and recordings, gone. Beyond frustrating.
Learn how to use it
This app is excellent, but not intuitive. Take time BEFORE the PE session and learn how to use it. It’s a complex app, not a tape recorder.
The greatest app ever
5 stars. Enough said.
what???
Literally don’t even understand how the app can be so bad? like the one important role of this app is to record and save therapy sessions so you can listen to them again for prolonged exposure. It can’t even do the one thing! I recorded two sessions and they just disappeared! that was hundreds of dollars of therapy wasted because this app doesn’t work.
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Shamefully bad!
I can’t tell you how distressing it is to agonizingly tell an account of the worst thing that ever happened in your life and try to record it through this worse than amateur app for the purpose of listening to it and hopefully making some progress with a horribly disabling condition only to find that THE WHOLE RECORDING IS GONE. I’m in utter disbelief, as I did everything as directed and my doctor observed me press record and stop. Deleting this app would do more to serve the community of people battling PTSD than putting this cruel joke out there.
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Works Well
Nice app. It would be great to have buttons that allow a 10-15 second rewind and forward skip.
Not that intuitive
I understand the developers idea of providing a structure framework and order of operations with the sessions, however, this isn’t used for a research study. PE used in the field needs flexibility and an app that allows for deviation as much as it mandates that the clinician to negotiate prior sessions to which were completed in a different manner. Additionally, there are several supported modified PE protocols that exist that are not support by this app due to its lack of flexibility.
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Does not let me listen to my recordings
Does not let me listen to my sessions although I recorded it.
This app is not working
It won’t let me listen to my recordings or export my data. I don’t know what’s wrong with it. Very frustrating.
Worked Great at First. Now... Not so much
App worked great for my first three sessions. I had to reschedule an appointment but I had all my future appointments already input in the app. When I went to reschedule, it said “ this will delete all FUTURE appointments” I pressed ok and it deleted EVERYTHING!!!!! Very frustrating as the app was very convenient for all the needs and tools for my sessions. Defiantly needed to do my breathing exercises after that happened which, by the way, does not log your uses. Will try to delete and start over to ensure that it is not operator error.....
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Distressingly bad
The app has multiple glitches and no easy way to troubleshoot them. At the very least the app help section should contain a list of known issues. It should have a trouble shooting section. It should have commonly asked questions. It should come with a detailed users guide. For me, the headache of using the app far outweighs the benefit. I’ve lost quality therapy time as a result. If I use it at all going forward it will only be if my therapist continues to require it. Otherwise I will delete it. 100% extremely negative experience for me.
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Module errors
We cannot activate current week assignments unless we mark them compiled first.
The application will not allow us to take the required PCL5 or PHQ9 surveys.
I would suggest adding 2 comments sections after each assignment. 1 to document or select emotions experienced during or after the assignment and record for each or compile them for the week.
Secondly a comment or note section to compile significant notes, concerns, questions, etc.
I would also suggest the ability for for the application to pop up the suggestion to put smart phone into airplane mode so we don’t loose the recordings or data when interrupted by inconvenient incoming calls, messages, notifications, reminders, etc. Another option would be to adjust settings to automatically put phone into airplane mode when application is activated and reversed when application is closed.
The application will not allow us to take the required PCL5 or PHQ9 surveys.
I would suggest adding 2 comments sections after each assignment. 1 to document or select emotions experienced during or after the assignment and record for each or compile them for the week.
Secondly a comment or note section to compile significant notes, concerns, questions, etc.
I would also suggest the ability for for the application to pop up the suggestion to put smart phone into airplane mode so we don’t loose the recordings or data when interrupted by inconvenient incoming calls, messages, notifications, reminders, etc. Another option would be to adjust settings to automatically put phone into airplane mode when application is activated and reversed when application is closed.
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Problem
In homework 2b at least doing in vivo homework you cannot scroll to access all in vivo categories.
